Jump to content



Learn appliance repair at the Samurai Tech Academy.  Learn more.  Earn more.


Parts Search
Site Search

FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource!

The world-famous Samurai Appliance Repair Forums


To get started, click here.


Already a member of Appliantology? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Samurai Appliance Repair Man's Blog



Dielectric Grease: Myths and Reality

dielectric grease
There's a lot of misinformation and mythology out there in the tech community about the use of dielectric grease on electrical connections. Some techs, knowing that the word "dielectric" refers to an electrically insulating material, mistakenly conclude that dielectric grease should never be used on electrical connections. This is based on a misunderstanding about how dielectric grease works.

Dielectric grease has two main properties that make it especially desirable specifically for use on electrical connections, especially in wet environments such as refrigerators and washing machines. In fact, this is its primary intended design use. Those properties are:

1. Low viscosity. This means that the grease will readily get out of the way of two metal contacts touching each other and flow around the contacts giving rise to the second desirable properly...

2. Sealant effect. As the dielectric grease flows around the contacts, it seals out moisture and oxygen preventing them from reaching the contacts and causing corrosion and/or oxidation.

Still don't believe me? How about Frigidaire tech bulletin RF1207:

Recommendation for Use of Dielectric Grease on French Door Models with Bullet-Style FFIM (RF1207)

Water intrusion into electrical connections within the FFIM causes intermittent interruption of ice production and melting of ice in the bin.

Symptoms: No ice in FF
Ice melting in the ice bin while FFIM is
turned on

Models Affected: All ICON, Electrolux and Frigidaire models with Bullet-Style FFIM

Solution: Use dielectric grease Part number: 5304485963

Part number: 5304485963

to improve electrical connections inside the FFIM. Application is recommended on EEV, TH3, TH1 and fan connectors, however it can also be used on any connector within the FFIM assembly. In general, if all diagnostics pass and the unit has 8.1/8.5 FFIM board yet the unit is either not producing or not maintaining ice, water intrusion into electrical connection can be suspected and dielectric grease may resolve the problem.

Bulletin is in the Downloads section here, starting on page 1-5.


ASTI 2014, Evernote Edition

ASTI, 2014, evernote
Well, mah bruvahs, heading out on that big ol' jet airliner from Logan tomorrow afternoon making that long haul to San Diego for the 2014 ASTI. Looking forward to seeing some of you there and will miss those of you who can't make it this year.

For my absentee brethren, the Samurai's got your six! I'll be taking copious notes and will post them all as PDFs in the Downloads section when I return. Additionally, if any of you have any specific questions you'd like me to ax the instructors, please post them as comments to this blog post (so I can keep them all in one place and make sure I get them asked).

Also, one more goodie: I'll be posting various highlight notes and photos from the conference to a public Evernote notebook. You can check in periodically to see what's new as the conference progresses. Access the Evernote ASTI notebook here: https://www.evernote...oidman/asti2014


Samurai's Appliance Brand Recommendation Report, 3rd Edition

Posted by Samurai Appliance Repair Man, in General Appliance Repair Wisdom 24 January 2014 · 1,381 views
appliance brand, recommendations and 1 more...
Huzzah! The long, dark Night of Unknowing is over-- the 3rd edition of Samurai's Appliance Brand Recommendation report has been unleashed on the Internet and, yea verily, the world shall not be the same. Find out who's been naughty and who's been nice. Whether you're in the market for a new refrigerator, washing machine, dishwasher, or any other major kitchen or laundry appliance, let this revered report be your faithful guide and guardian in your buying decisions. Supplies are limited so come git you one before they're all gone: http://goo.gl/1DhLyv


Tool Backpack: The One Year Report

tools, backpack
Well, it's been over a year now ridin' with my trusty tool backpack, doing service calls in every imaginable situation, including hiking up snowy and icy driveways to get to the house and I just wanted to give an update. I LOVE this thing! Keeps my tools clean and organized so I know exactly where they are when I need 'em. Impresses customers, too. Get one for yourself, your favorite toolhead, or that special fixit dude or dudette in your life. Currently 37% off retail at Amazon! https://www.amazon.c...1ZBE6D25VK3JWV

Here's a guided tour of my tool backpack all set up and ready to rock:




Kenmore: Just another brand or yet another scam?

Posted by Samurai Appliance Repair Man, in General Appliance Repair Wisdom 15 January 2014 · 4,414 views
Kenmore, appliances, brand, scam
Sears is a popular place to buy appliances because they are located all over the country, they frequently have special offers, and they are an old, familiar name. When you stroll through the rows of shiny machines in a Sears store you see all the major brands, including lots of Kenmores. Does buying this "Sears brand" have any downside for the consumer? Ya sure, ya betcha!

Although there are still a few folks who haven't gotten the memo yet, most people understand that there ain’t no Kenmore factory in Malaysia or some place. The Kenmore “factory” is several floors in an office building where corporate bureaucrats from Sears schmooze with other corporate bureaucrats from real manufacturing companies, like Whirlpool or Electrolux or LG, and get them to make their stuff for them and slap a Kenmore label on it.

"So what?" you say, "I like Sears and I don't mind spending my money with them." Well, there's more. Check this out and see if you still feel so sure…

Kenmore is essentially a marketing gimmick that Sears uses to sell you appliances at a higher profit margin. The Kenmore game is this: sell you a Kenmore-branded appliance, sell you an extended warranty on the appliance or, even if you don't buy the extended warranty, get you to call them when (not if) it breaks, and to sell you replacement parts and accessories for the appliance. It's a complete package designed to keep you on the Kenmore plantation, spending your money exclusively with Sears.

This wouldn't necessarily a bad thing, as long as you are aware of this scheme and a willing participant, if there weren't other downsides to Sears inserting themselves between the customer and the original equipment manufacturer ("OEM") of the appliance.

Downside No. 1: The Kenmore Information Blockade

It is difficult if nigh on impossible to cross over the Kenmore model number to that of the OEM's version of the same machine. This means if you or an independent servicer would like to work on your Kenmore machine, you cannot easily access the manufacturer's service bulletins or manuals, which may leave you at the mercy of Sears "service." Most people don't like to limit their options that way, particularly given Sear's service reputation. More on that below…

Downside No. 2: Stuck with Sears for Warranty Issues

When you buy a Kenmore machine and it needs warranty service, it will be performed by Sears rather than the local independent servicers who usually handle warranty work for the manufacturers. How bad this is for customers varies from place to place, but in my considerable experience in dealing with folks who have been in this situation, they have had much less frustration in dealing with an OEM company compared to Sears for warranty issues.

Are they really that bad?

Sears has a reputation for slow, inconvenient scheduling and ill-trained technicians who frequently don't get the repair done correctly. OEM companies, on the other hand, tend to be much more interested in keeping their customers happy by dealing with problems promptly and fairly. We are drawing on years of feedback from customers, but, of course, your mileage may vary.

Bottom line: Sears is the only entity that really benefits from the Kenmore brand. There are no actual upsides for the customer (compared to buying an OEM brand), but there are significant potential downsides when your appliance needs to be serviced.

What to do?

Buy an OEM appliance. If you like shopping at Sears for some reason, they do offer OEM machines that you can choose. Assuming you don't fall for, er, I mean opt for, the extended warranty, then any warranty issues would be handled through the manufacturer and their local authorized servicer. And when service is needed after the warranty period, you will have many more options for service since you won't be subject to the Kenmore Information Blockade.



The Appliantology Academy
www.Appliantology.org







Like - Plus - View - Connect

Facebook-icon50x50.png google-plus-icon-50x50.png YouTube-icon50x50.png linkedin-icon-50x50.png

Appliance Tech Training Scholarships for Veterans

sml_gallery_4_19_21304.jpg

Search My Blog

Latest Visitors

Random Album Image

GE Refrigerator Muthaboard - Connector Reference List

19 user(s) viewing

0 members, 19 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."


The Appliance Guru | Master Samurai Tech

Real Time Analytics