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Samurai Appliance Repair Man's Blog



Unlocking a Stuck Door on a Maytag Whirlpool Alpha Platform Front Load Washer

Posted by Samurai Appliance Repair Man, in Washing Machine Repair 21 March 2015 · 888 views
Whirlpool, Maytag, washer and 3 more...
In this scintillating safari into front load washer wasteland, Samurai Appliance Repair Man shows you how to manually unlock the door on a front load washer with the door stuck locked. This particular kata is for the Maytag-Whirlpool Alpha 2 platform front load washers but the same technique can be applied to most other models.



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Schematic Diagrams, Timing Charts, and Open Neutrals

schematic, troubleshoot and 1 more...
Here's an excerpt of a 20-minute training video now available in the Fundamentals of Appliance Repair training course on how to use the schematic diagram and timing chart to troubleshoot a problem with a washer drain pump that would not operate. The drain pump itself was good and getting voltage. Turns out that the problem was an open neutral.



The full training video explains these important troubleshooting concepts in detail:
- how to break down a complicated schematic and read it to solve the problem you’re working on,
- using timing charts to interpret timer switches on schematics,
- technical explanation of open neutrals,
- test methods for identifying an open neutral,
- power and loads.

Samurai Tech Academy Fundamentals students will find the full-length video in the Troubleshooting module of the Fundamentals of Appliance Repair training course.

Fundamentals graduates can also log in and watch the video because all STA courses come with lifetime access.


Whirlpool Vertical Modular Washers VMW randomly going into Endless Test Cycle

Posted by Samurai Appliance Repair Man, in Washing Machine Repair 11 October 2014 · 1,100 views
whirlpool, washer, vmw, vm washer
Brother Bob brings us fresh pearls from Whirlpool Tech line on the latest strangeness going on with these Whirlpool VM washers:

Hi All,

Had an interesting call on a Vertical Modular Washer yesterday and I thought I should pass on the info that Tech Line gave me.

This was actually a Maytag M# MVWC425BW0. Purchased 12/28/13.

Compliant: Customer started a wash, left the house, came back home 5 hours later and washer was still running. Later that night she said that as they were watching tv the washer started up all by itself.

This washer was stuck in the "Endless Test Cycle". Tech Line said that this is used to test the washers before they leave the factory.

Tech Line said that if this was a new washer it would simply mean that someone at the factory forgot to take the control out of the Endless Test Cycle. However, he said that for the past year to year and a half they have been seeing these washers putting themselves into the Endless Test Cycle and the Engineers are stumped as to why this is happening.

To turn Endless Test Cycle On or Off:

Put the washer into Diagnostics, turn the dial to the LEFT (counter-clockwise) until the Wash- Rinse- Done lights are on. Push Start. If the washer powers Off you have just taken the washer OUT of Endless Test Cycle. If the washer starts to Fill you have just put the washer INTO Endless Test Cycle.

If the washer powers OFF, unplug for 5 seconds, plug back in and wait 10 seconds, if the washer does NOT start to Fill you have successfully taken the washer out of Endless Test Cycle.

He said that they have also been seeing replacement Control Boards leaving the factory that have not been taken out of Endless Test Cycle. He said that if you replace a Control on these washers to go in and check to make sure that Endless Test Cycle is indeed turned off.


Source: Whirlpool VMW Washers


Some Uncommon and Unexpected Symptoms of a Flakey Speed Control Board in Older Frigidaire Front Load Washers

Posted by Samurai Appliance Repair Man, in Washing Machine Repair 30 May 2014 · 1,104 views
washer, frigidaire and 1 more...
Brother Brnt dispenses some pearls of wisdom on this topic:

kenmore model 417..... made by frigidaire
you say you caught the machine filling and draining endlessly?

known frigidaire problem
you need a speed board, also called the motor control unit

and yup a bad speed board can do all sorts of flakey stuff
another symptom .... timer knob gets stuck at around the 5 o'clock position

another common problem i saw with these machines.... the tub can go out of balance bad enough to smash into the bottom of the timer.
Remove washer lid, closely examine the bottom of the timer and where that molex plug connects there, look to see if it looks squashed or out of place

but filling and running the drain pump forever is the speed board for sure
frigidaire blamed this on electrical interferance comming from other outside sources, they say they modified later boards to prevent this
this was like 10 years ago or so



Source: washer is going crazy Kenmore 417.40412700


Boot Camp Booty: Using the Schematic Diagram to Troubleshoot a Whirlpool Front-Load Washer that Won’t Run

Boot Camp, Whirlpool, washer
In this exciting episode, the Samurai shows you how to use the tech sheet schematic to troubleshoot a newer Whirlpool front load washer (one of the new Alpha2 platform washers) that acts like it wants to start but won’t. Watch with shock and awe as I ruthlessly hunt down the miscreant part and guide you through the troubleshooting process both on the machine itself and on the schematic diagram, demonstrating killa troubleshooting techniques that every tech should know. Come with me now on a journey of Total Appliance Enlightenment:

Using the Schematic Diagram to Troubleshoot a Whirlpool Front-Load Washer that Won’t Run






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