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"What should my refrigerator controls be set at?"

Posted by Samurai Appliance Repair Man, in Refrigerator Repair 27 January 2014 · 1,023 views
refrigerator, controls and 2 more...
How many times have you been on a refrigerator service call and the customer asks you, "What should the controls on my refrigerator be set at?" You notice that they do not have any thermometers in their fridge and do a mental face-palm. How do you even begin to explain to this customer that the single most important indicator of a refrigerator's health - and the way you determine where to set the controls - are the temperatures inside the freezer and fresh food compartments?

Relax, compadre, cuz that's the whole point of this blog post: to help you explain to your customer the importance of temperature measurement in a refrigerator simply and clearly and to provide them the means by which to do it.

Begin by explaining to your customer that temperature is, in fact, the single most important number that tells the story about the health of that box. Further, home refrigerators are very sensitive to changes in conditions and usage: changes in ambient temperature throughout the seasons; frequency and duration of door openings; condition of the door gaskets and their ability to seal out warm, humid outside air; the temperature of foods placed inside the compartments; amount of pet fur on the condenser, etc.

Next, I explain to the customer that unless their refrigerator controls actually measure and display the temperatures inside the compartments, the indexing numbers provided on the controls are simply a way of noting the relative changes that they need to make to the control dials in order to achieve the target temperatures inside the compartments. And how are they going to know what those target temperatures are unless they are actually measuring the temperatures inside the compartments?

This is where refrigerator thermometers come into play. I buy these refrigerator thermometers by the dozen and stock them in The Guru Mobile: https://www.amazon.c...HKPEBS5M25BG72
I tell my customers that they should have one of these thermometers in each compartment of their refrigerator box: fresh food and freezer. Here's how I instruct them on using the thermometers and setting their refrigerator controls according to temperature measurements.

Fresh-food compartment:

For normal, day-to-day tracking of the temperature, place the thermometer in the central area of the compartment (not on the door). Ideally you want it to be easily visible whenever you open the door so that you can glance at the display regularly. Make it a habit to look at the thermometer at least once a day, perhaps in the morning the first time you open the door. The needle should be in the purple “REF.” section, approximately 33 to 40 degrees.

Be aware that opening the door of the fridge, particularly if the ambient conditions are warm and/or humid, can raise the temperature quite a bit in the compartment. If you notice that the temperature is above 40, and the door has been opened recently, leave the door closed for awhile then check the temperature again.

If the temperature is consistently above 40 by a few degrees, you should adjust the cold controls of your refrigerator to see if you can get it down into the 30’s. (See your fridge’s instruction manual for help on this - how to adjust the controls can vary among different brands and models.) Any adjustment to the controls can take several hours or overnight for the temperatures to settle to their new level.

Freezer:

Place the thermometer in a central location in your freezer and monitor the temperatures as described above.
Although frozen food is safe at any temperature below 32 degrees (the blue zone), a normally-operating freezer should be between 0 and 5 degrees. If you see temperatures consistently above that, try adjusting the freezer’s control to a colder setting.

If their temperatures remain above-normal despite adjusting the refrigerator’s controls, I instruct them to call me for service as soon as possible to avoid food spoilage and loss.


Helpful Tips and Tricks for Troubleshooting Samsung Refrigerators

Posted by Samurai Appliance Repair Man, in Refrigerator Repair 26 January 2014 · 776 views
Samsung, refrigerator, repair and 3 more...
Troubleshooting Samsung refrigerators can be a head-fake for Appliantologists who aren't used to some of their special quirks. If you know just a few tips, it can really facilitate your troubleshooting and even keep you from faking yourself out or running down rabbit holes.

Brother Durham has put together a short list of some very helpful tips and tricks to keep tucked into one of those cerebral creases when you're tracking down a problem in a Samsung refrigerator. Let us attend:


When you initiate a diagnostic mode or unplug a Samsung, you effectively clear any outstanding error code. More than likely it will do the same thing once it finds the error again. Prepare your customers for this eventuality and have them observe any flashing Led segments on the display

Remember the following Samsung help tips:

1) their mainboards rarely ever fail

2) A shorted or open thermistor will shut down the fridge and lock the display. The fridge may have no operation or operate in emergency mode. Not unusual after a power failure... look for a blinking segment on the display. Other errors will not lock the display. Out of calibration thermistors will not show up as an error.

3) check for displayed diagnostic code before unplugging fridge or entering diagnostic mode. Unplugging the fridge starts a self diagnosis but will take 5 hours for any error code to reappear so always manually diagnose fridge before unplugging.



Buy parts for your Samsung refrigerator here: http://www.repaircli...rigerator-Parts

All come with a 365-day, no-hassle Return Policy: http://www.repaircli...r/Return-Policy



Source: RS2555SL Dead after regional power failure. Now only lights working.


Samurai's Appliance Brand Recommendation Report, 3rd Edition

Posted by Samurai Appliance Repair Man, in General Appliance Repair Wisdom 24 January 2014 · 765 views
appliance brand, recommendations and 1 more...
Huzzah! The long, dark Night of Unknowing is over-- the 3rd edition of Samurai's Appliance Brand Recommendation report has been unleashed on the Internet and, yea verily, the world shall not be the same. Find out who's been naughty and who's been nice. Whether you're in the market for a new refrigerator, washing machine, dishwasher, or any other major kitchen or laundry appliance, let this revered report be your faithful guide and guardian in your buying decisions. Supplies are limited so come git you one before they're all gone: http://goo.gl/1DhLyv


Tool Backpack: The One Year Report

tools, backpack
Well, it's been over a year now ridin' with my trusty tool backpack, doing service calls in every imaginable situation, including hiking up snowy and icy driveways to get to the house and I just wanted to give an update. I LOVE this thing! Keeps my tools clean and organized so I know exactly where they are when I need 'em. Impresses customers, too. Get one for yourself, your favorite toolhead, or that special fixit dude or dudette in your life. Currently 37% off retail at Amazon! https://www.amazon.c...1ZBE6D25VK3JWV

Here's a guided tour of my tool backpack all set up and ready to rock:




New and Improved Appliantology Membership Packages

Posted by Samurai Appliance Repair Man, in Appliantology Academy 23 January 2014 · 1,839 views
apprentice, apprenticeship and 3 more...
In my ever-evolving quest to offer my users the very best online appliance repair help and information experience, I've improved the membership packages available here at Appliantology.

The free Grasshopper package will continue to be available as is. But the Apprentice and Professional Appliantologist packages have been upgraded and, incredibly, made even better... as if that was even possible, right?

For starters, the free Apprenticeship package using the Facebook coupon promotion has ended. It was starting to take up too much of my time going back and forth with people because they couldn't figure out how to do a screenshot, or share the coupon on their Facebook wall, or whatever. Then I had people who had gotten the free Apprenticeship complaining about the file download quotas or outright lying about how much they downloaded (as if I can't check that). And I wanna send out a special thanks to all the folks who sent me nasty, snarky emails because I was using Facebook for the free deal. Bless their hearts!

So, like Daniel in Babylon, I saw the writing on the wall and realized the free Apprenticeship deal had become a time-sucking, headache-inducing liability that seemed to bring out the worst in people. Yea verily, it's outta here. Now it's time to focus on bringing even more awesomeness to the Apprentice and Appliantologist programs!

Both the Apprenticeship and Professional Appliantologist packages have been upgraded in every way imaginable!

Apprentice Package: The download quotas for files from the vast and ever-growing library of technical documents in the Downloads section have increased FROM 3 files/day, 6/week, 9/month TO 4/day, 8/week, and a whopping 20/month! It is still not auto-renewing because it's intended for DIYers who probably just need help on a pressing problem or two at home and then they're done with appliance repair until the next thing breaks. But you can manually renew as often as you like. The fee on the Apprenticeship package has increased by a mere $2, from $10 to $12, for the same two-month term.

Professional Appliantologist Package: The download quotas have also been increased FROM 10 files/day, 20/week, 80/month TO 15/day, 30/week, and an incredible, eye-popping 100/month! It still includes access to the world-famous and coveted Repair Manual Stash™. The Professional Appliantologist package is an auto-renewing subscription package because, as the name implies, it's intended for techs who fix appliances for a living and so would need on-going repair help either in the forums or from reference material in the Downloads section. The fee on the Professional Appliantologist package has increased by 10 measly beans, from $55/year to $65/year.

If you subscribed to the Professional Appliantologist package at the old price of $55/year, your annual subscription fee will not change as long as you do not cancel your subscription. And you still get the benefit of the increased file download quotas. How's that for value?

I'm always looking for ways to increase value for my valued users here at Appliantology and, with your help, will continue to improve the premiere appliance repair resource on the web!






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