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Samurai Appliance Repair Man's Blog



Online Appliance Parts Ripoffs and Scams

Appliantology, newsletter
Floating like a butterfly and stinging like a bee, it's another killa issue of Appliantology.

I look out on the web and what do I see? Another frikka-frakka scammer got his eye on me.

How'm I 'posed to git the appliance parts I need wif all these little punks tryin' to make me bleed?

Ain't but one person got the truth, I know: SamuraiRepairman, here I go


Entrance Exam for Appliance Technical Data Sheet Writers

Posted by Samurai Appliance Repair Man, in General Appliance Repair Wisdom, Humor 19 March 2013 · 230 views
tech sheet

I've had f2 errors where the problem was a thermal fuse. Usually I test probe and fuse (if there is one), and reset ecm if possible before I replace a board on any oven, regardless of manufacturer or error codes.

With regards to tech sheet writers, the following question and response was found on 85 % of their requirement exams...

Posted Image

The problem is, their examiners consider it the correct answer.



Source: GE Oven Mod#JTP95WCW1WW F2 error code


Kitchenaid Dishwasher Runs about 10 minutes and then Stops: Service Bulletin

Posted by Samurai Appliance Repair Man, in Dishwasher Repair 18 March 2013 · 276 views
kitchenaid, dishwasher

Bad model#, but:
Posted Image


Customer Concern: Dishwasher stops approximately 10 minutes into the cycle, “cancel drains” and goes directly to standby mode (off).

Cause: Testing has determined that cycle stopping may result from a software error that can cause a false error code that cancels the cycle. Techs will see a 6-1 error code recorded in service diagnostics. This issue is very sporadic, and is affected by the location of the household and region of the country. Other conditions that may also cause this “cancel drain” cycle are: siphoning through the drain hose, severe sudsing, and debris in the sump.

Correction:
If the customer experiences a “cancel drain” issue, first check the following:
1. Make sure the dishwasher is installed according to installation instructions provided with the unit.
2. Check for water siphoning out through the drain hose. Ensure that the drain hose end termination point is above the water level in the tub. The drain loop attached to the side of the tub is not sufficient to prevent siphoning.
3. Check for severe sudsing or a malfunctioning Rinse Aid dispenser.
4. Check for locked rotor in wash pump.
5. Check for and remove debris in the bottom of the sump/chopper area.
6. Check for water supply and proper water level in the dishwasher.
7. If all the above checks are OK, then the control will need to be replaced with one that has the upgraded software designed to handle any additional power variation.

Verify new board is Control Board W10380685, the upgraded part.



Source: kitchenaid dishwasher KUDS301X runs only for 10 minutes then stops


The Samurai's Triumphant Return from the 21st Annual Appliance Service Training Institute (ASTI)

ASTI, training
The eagle has landed back up here in yankee-land. Awesome conference but great to be back in that crisp New Hampshire air.

From Sun Country back to Snow Country... my brain is so full of the latest and greatest appliance info, I've got to relieve the pressure by sharing it with all of you as soon as possible! Stay tuned for pearls to be cast your way soon. Mrs. Samurai is working feverishly at translating my neanderthal scribblings called "notes" into a digital format that would be recognized as Engrish by the Anglo-Ameedikan world. She even wrote up a press release about us that we're submitting to our local newspaper for publi-frikkin-cation. Check it out, yo: http://applianceguru...ru-attends.html

But seriously, mah bruvahs, this ASTI was a fantastic convention-- I can honestly say it was the best one yet! I met lots of great techs, re-connected with old friends and made lots of new ones. And learned a helluva lot! Mucho mega-kudos to all the instructors, my fellow classmates, and the ASTI organizers!

The instructors from the various manufacturers were all top drawer dudes. Of the classes that I took, the best two Top Guns were Nick Webert, Samsung, and Andy Kalter, Whirlpool. These guys kicked total appliance boot-ay and revealed coveted and esoteric pearls of appliantological wisdom as only true Masters in The Craft can do. Diane Hoffman with Reckitt-Benckiser (detergent manufacturer, Finish, Jet Dry, Affresh, and lots of other good stuff) was Best-in-Show for non-appliance manufacturer-but-still-technical-appliance-stuff sessions.

Were you at the recent ASTI with the Samurai? Well, we have special deal for you, GI: http://appliantology...ntologists.html

Even though I was in class all day long, I still had some time off to spend with my peeps. Here are a few clips of some scenes around Disney, including the Coronado Resort where the ASTI was held:

Coronado Resort http://vine.co/v/bwmpP32QTbK

Tres caballeros at El Coronado. http://vine.co/v/bwAFdzprDFV

Some views of The Boardwalk:

http://vine.co/v/bwnbZHFawd3

http://vine.co/v/bwnhelr0HUD


Off to the 21st Annual Appliance Service Training Institute (ASTI) in Orlando...

Posted by Samurai Appliance Repair Man, in ASTI 2013, Appliance Repair Service 04 March 2013 · 452 views
asti and 3 more...
Posted Image

Heading down to the ASTI in Orlando tomorrow (March 5) to bask in the cornucopia of pearls of appliantological wisdom being cast out by the various appliance manufacturers!

The ASTI is going on from March 6 - 9 and I'll be returning on Sunday, March 10. Since I won't have my desktop computer with me, I won't be able to upload service manual requests but I may still be able to PM download links from my Dropbox. I'll still have my iPhone and iPad with me and will check in with the Appliantology forums here as much as possible. Of course, I'll still be available via PM or through the Contact form.

I'll be in classes all during the day (while my wife and kids are off in the Disney parks) and then working on transcribing my notes in the evenings to post them here. Classes are held Wednesday through Saturday and I'll be attending two training sessions each day from various manufacturers.

But don't you fret none 'cuz ol' Samurai's planning on bringin' back the goods for his homies! My plan is to transcribe my notes from each class and post them here to my blog as separate blog entries. That way, those of you who won't be attending can at least get some benefit from the classes. You can check out my training agenda here so you can see what classes I'll be taking on which days.

Stay tuned!






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Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."

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