GE Top Control Dishwasher Recall and Installation Instructions for TCO Shield Kit
GE Top Control Dishwasher Recall
and Installation Instructions for
TCO Shield Kit WD35X10354X
Dear GE Customer Care Servicers,
On October 26, 2010, GE announced a Product Safety Recall on a limited number of GE Profile and GE Monogram branded dishwasher models.
This voluntary recall is the result of the determination that water condensation can drip onto the electronic control board during
normal wash operation, causing a short circuit and resulting in an overheated connector.
To eliminate this risk, we will install a thermal cut-off with fiber shield over the control board.
If the dishwasher appears to be non-repairable, follow your normal process and call the Technical Assist Group at (502)452-4700.
Coverage Period: No end date
No charge for labor
No charge for TCO shield kit
GE will provide a free repair to all consumers with units affected by the recall.
Consumers who wish to replace their dishwasher with a new model can use a GE rebate of $200 for the
purchase of a new GE Profile dishwasher or a GE rebate of $400 for purchase of a new GE Monogram dishwasher.
Details and forms are on our website www.geappliances.com/recall or at our retailers.
Source: blown fuse twice in three days GE Monogram dishwasher ZBD6880K10SS