Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Blogs

Featured Entries

  • Samurai Appliance Repair Man

    The Appliantology Live Tech Help Chatroom

    By Samurai Appliance Repair Man

    Mah Breverens, As you may know, I hold weekly, live tech training webinars for Master Samurai Tech Academy students and I recently included Professional Appliantologist members here at Appliantology in those those webinars as well. I know, I know-- that was already a 10 on the Awesome Meter® and, just when you thought it wasn't humanly possible to get any more awesome value out of your Professional Appliantologist membership, we've gone and cranked it up to 11 by adding Live Tech Help!    Professional Appliantologist members can access Live Tech Help through the Appliantology Chatroom where you can chat with your brethrens and get live help on an appliance problem you’re working on.  Trouble reading a schematic? Need help figuring out how to troubleshoot an appliance problem you’re currently working on? This is where you can get live help!  Here's how it works: Like the rest of the site, the Appliantology Chatroom is completely mobile-friendly and works on any desktop computer or device (Android, Windows, and Apple).  Professional Appliantologists can go into the Chatroom at any time. If no one else is there, just hang out and do other stuff while you're waiting for someone else to pop in. When someone else comes in, you'll hear the door bell sound (make sure sound is enabled on your computer or device and in the chatroom-- look for the speaker icon in the chatroom window).  The more PA's who make it a habit to have the chatroom open whenever they are doing other things online, the more help will be given and received there! So come on in and hang for awhile. That's what I do. Now here's where it goes nuclear. If the Samurai is in the chat room, we can take it to the next level and open a live web meeting or conference call on Join.me. There, we can talk by voice live and real time, and look at the tech sheet and schematic together. Although Join.me will work in any browser, it's best using the Join.me app. If you're on a mobile device, you'll need the app. It's free so go ahead and download it here: https://www.join.me/apps This is all a free benefit included as part of your Professional Appliantologist membership here at Appliantology. If you’ve never attended one of our webinars on Join.me, please watch this short video to learn how to connect and control your audio so you’ll be ready to join in when the time comes!   Talk to you soon! Samurai Appliance Repair Man 
    • 1 comment
    • 226 views
  • Samurai Appliance Repair Man

    Master the Internet in 30 Minutes or Less!

    By Samurai Appliance Repair Man

    Wassmatta, Boopie-- got the Don't-know-my-ass-from-that-hole-called-the-Internet Blues? Well, unfurl thy brow and unbunch thy panties, my Internet-bungling friend for the Samurai shall shine the light of wisdom upon thee and make straight thy cyberpaths. And for FREE! Yes, my sweet-- the Internetology Course is our latest electronic offering to the Great Virtual Universe and we bequeath it unto all posterior unto the ages of ages. Amen.  [Read more about the Free Internetology course here]  
    • 0 comments
    • 119 views
  • Lorainfurniture

    Location, Location, Location

    By Lorainfurniture

    I thought I would expand a bit more on some of the points in my first entry.  This part will focus strictly on location, and set up of your space.    First, Ill tell you where my store is located.  My place is located on a main corridor; you can drive clear through town on my street.  I am about 50 blocks away from downtown, in a poor/working class urban area.  15 years ago when I started, it was a proper ghetto, however, in the last few years my neighborhood has begun to gentrify.   Ideally you want to find something in a similar area.  Don't forget who will be your main customer, people who can't afford to buy new!   Of course, no two cities are alike, and your situation may be completely different.  Use your best judgment.  Its obvious that you don't want to be in the middle of nowhere, regardless of how cheap the rent is.  Cheap rent means nothing if you can't generate sales.  You also want to avoid getting on the hook for a lot of money every month, whether it be rent or mortgage.   1. Highly populated area 2. prefer on a main corridor with good traffic, but avoid roads that seem like mini highways. Your customer many never see you! 3. Be close to your target group of customers.  Great! so you found which neighborhood you want to be in, now time to look for the actual space.  Having a 1k sqft space is just not going to cut it.   You have to understand that operating a store incurs a lot of FIXED expenses.  Rent, lights, gas, insurance, licenses, phones, internet, and employees.   All of this stuff is called overhead ( ill discuss this in more detail in another post).  A smaller store may be a bit cheaper to rent/buy, but most, if not all, of the other expenses will be just about the same.  The amount of merchandise you have on the floor will directly affect how many appliances you sell per week.   You can make a living selling out of a 1k sq ft store, but at that point, you will likely make a better living just doing service work.  ( less stress too!) My store is around 5,500 sq ft. 2300 of it is actual showroom, about 800 ft occupies my ebay store, another 600 for my testing area,  and about 1500 is storage.  I have a small office, and a few utility closets/ bathrooms.  My store has physical walls dividing it in to those four quadrants, so I can't really change much about it.  In a perfect world I would have 4000 ft of showroom, 500 for testing/ fixing, and 1k for storage.    The store you are looking for should have 1 LARGE showroom. You can't be walking customers upstairs and around the corner.  You should be able to have several rows of appliances, every 20 appliances there should be a small isle.   Refrigerator section:  I have about 20-25 refrigerators on the floor and they are all plugged in and running.  They seem to instill a lot of confidence in the customer when they see it, feel it cold.  That said, you need to have a double outlet every 36" .  You should try and run as many separate circuits as you can.   You also need to have access to water to test ice/water function.   Stove section: Needs to be near (arms length ) to fridge section.  Dishwashers are also displayed here, along with otr microwaves,  table top microwaves.  Washer/ dryer section: I like to have stack units in one area, and match set washer and dryers in a section by themselves.  The odd stuff/ budget models are in another area.     Generally speaking, you are looking for a store that is well lit, large space, and has/ is a legitimate storefront with large display windows in front.  Wide doors are a must, a 36" front door is doable, but some of these larger units won't fit unless you strip the handles. Ideally commercial double doors, or a 40" door would be great.  A garage door would be a blessing.   Your location should have easy access to parking, it doesn't matter whether street or parking lot.  If a customer can't easily pull over and browse your store, they won't.  Your location should be easy to find, and have the ability to put a fairly decent size sign up.     Once you find your building you should figure out if the building is for sale.  More often than not, a property owner in the ghetto will bend over backwards to sell a property. They will often finance you, with little or no interest.  The nice thing about buying is that eventually the payment will stop. And then you actually own something equitable.  Rent will continue for eternity, and will go up every year based on your level of success. ( you think landlords are stupid?)           
    • 1 comment
    • 170 views
  • Samurai Appliance Repair Man

    New FREE Short Course: Appliantology 101 - Your Guide to the Ultimate Appliance Repair Information Tool

    By Samurai Appliance Repair Man

    The internet has been a game-changer for the appliance repair industry. But it only works for you if you know how to work it! Information is key. Professional appliance repair techs work on so many brands and models that access to manuals for disassembly info, schematics, and specifications is a big factor in the success of the repair.  And with the increase in computerization of appliances, war-gaming the service call ahead of time has become critical for increasing first-call completes, decreasing reliance on time-wasting and unpredictable tech lines, and increasing customer satisfaction - and yours! And you can’t war game without the info ahead of time. Back in the old days, we had shelves overflowing with annoying paper copies of manuals, VHS videos to scrub through, and tech lines operators to wait on hold for. Thankfully, those days are over! Now we have Appliantology: the web’s premier appliance repair tech support site.  Appliantology is rich and deep with resources for the professional tech: repair forums with world-class peer-to-peer tech support, live chat and tech help, service manual downloads for all makes and models, live training webinars, and exclusive tech training videos. But like any powerful tool, it’s only as useful as your ability to avail yourself of its many treasures. Some of our professional tech members sign up and only come around every now and then, and then wonder if the membership fee was worth it. It’s disappointing to invest in something and then not really know how to take advantage of it.  The Samurai sheds a tear for every Professional Appliantologist who barely scratches the surface of the site and never sees the power and beauty within! Others learn how to use the site fully, unleashing Appliantology’s power to amp up their repair mojo, and then ask us how we can offer such an amazing resource at such a low annual fee. A Professional Appliantologist membership is $149/year, that's less than $3 per week. When you are well-prepared for your jobs, you will not only be more profitable, but you will have more fun doing it. Who doesn’t want that? To take the free Appliantology 101 short course, all you need is a free registration at Master Samurai Tech which you can get here.  If you already have a student account just make sure you are logged in and you’ll see it in your course listings on your login/welcome page. Take our FREE short course, Appliantology 101, and see how easy it is to get started with the awesome functionality of the site, and then dive deeper into how to really take your work to the next level!  
    • 0 comments
    • 254 views
  • Lorainfurniture

    Merchandise, merchandising, from acquisition to delivery.

    By Lorainfurniture

    So you found the perfect space, now is the time to fill it up? But how?  First, and best choice, find the guys who deliver for new appliance stores.  You see them on the side of the road, pull over, give them your phone number.  These guys are the lifeblood of your business.  There is no better resource for appliances than these guys.  Often you will get stuff that just works, where the customer was simply upgrading.  Needless to say you still need to go over them, but you save huge on the parts department.   Sometimes it becomes a nuisance, you are overstocked, cash poor, etc.  You still need to take care of your good trucks, as they will never come back if you screw them once.   Sometimes you need a bunch of appliances all at once, especially if your sales floor is woefully low.  There are wholesalers out there, but keep in mind that all of that stuff has already been picked over at least 2 times.  Once by the delivery truck, and second by the wholesaler.  Nobody will sell you a gem for $30 when they can plug it in real quick and flip it for $350! Other options include craigslist, etc, but requires a lot of leg work as you will need to pick all of the items up.     Fixing, testing, cleaning.  The appliance needs, must, be 100% functional.  You should test by hooking the washers up to water, and washing your dirty shop towels.  Towels not dirty? Go outside and get them dirty.  Typically you don't need to add soap as the machine will be so gunked up that you may have to run it 2x just to get all the residual soap out. You should dry your towels in the dryer.  Dryers should also be vacuumed, lubed, and belt inspected. If the belt has any cracking, replace it.   Stoves are pretty simple, 4 burners should work fine, oven should be brought up to 350 to check accuracy. Gas units: Oven should ignite in less than 1 minute, if not, change ignitor.  Refrigerators are the most challenging, there are a lot of things to test/ verify.  Freezer must be 0-10, fridge side needs to be about 38*.  You need to check the defrost cycle, also clogged drain.  Gaskets need to be inspected as well.  Ideally, you would be running the unit for a few days.  Don't forget the ice and water.  After it tests ok, mark your initials and the date you okayed it on the back.    What brings the demise of most appliance shops around my neck of the woods is the quality of product.  They put out shit, then complain about too many warranty calls, then stop honoring their warranty, = The End.   Your appliances need to be working. Period.  Its great when you find the dryer with the bad element, you know why the person got rid of the unit, and therefore, you know that the unit should be 100% after the repair.  It gets tricky when you can't find anything wrong.  Test it twice.  After it checks out, mark your initials and the date you okayed it.   Another thing worth noting.  DONT STORE BROKEN APPLIANCES!  I can't tell you who many dealers I visit boast their mountain of scrap (untested) appliances.  Its like "wow, you have 100 broken appliances, you really are going places!" FIX the stuff, clean it, THEN its ok to store.  Instead of storing scrap metal, you now have valuable inventory.   Its important to sell ALL major appliances.  Stoves, fridge, washer, dryer, dishwasher, microwave, built in appliances, etc.  Don't limit yourself to any specific brand, style, etc.  I know of a outfit that only sells direct drive washers.  I can understand, they are easy to fix, parts are cheap. Go to HH gregg and see if they only sell LG's.    Ideally all of your appliances should be 100% complete.  This applies mostly to refrigerators, as you can't sell a stove with missing burner caps etc.  You can sell a ref if its missing a shelf, or the kick plate.  Ask yourself:  would you put it in your kitchen ?  You can live without the kick plate, but if it only has one shelf its not a very usable unit.  I know this sounds silly, but you should go check out your "competition"  Its ridiculous.  Clean and Priced: This is the difference between making it, and just getting by.  Refrigerators should be stripped, and cleaned. Warm soapy water for the shelves, and cleaner with bleach for the liner.  You don't need to strip the doors out, but it should be squeaky clean.  All light bulbs should be working. The fridge should be bright, SMELL CLEAN, and look clean.  Washers should be scrubbed, especially at the lid.  I use a gong brush.  When done, the washer should SMELL CLEAN, be without rust ( spray paint!!!) All of the hoses should be in the tub, ready to ship.  Dryers should be vacuumed, lint filters washed, and should be rust free.  Also, all legs should be attached and somewhat functional.   Stoves need to be grease free, look, I know it sucks cleaning a greasy stove.  I go by this principle: If I am not willing to clean it, I shouldn't buy it.   When you go to a used car dealership (a successful one), you don't see dirty cars for sale, do you? Your popular restaurant: is your table dirty? You get the picture.  There are people willing to buy dirty appliances at a discount.  Ill leave that decision up to you.  Sure, I have done it before, but I would rather sell a immaculate clean machine for top dollar than sell junk, at junk prices.   All of your machines should be priced.  No exceptions.  For years, I would just "quote" the customer a price when they walked in.  People always suspect foul play.  How could the customer know if you are charging them more than the last customer? You go to the sporting goods store, and see a nice coat on the rack, no price.  Is is $50? $200? $500?  Chances are, after looking for a price, you don't find it, and you put it back on the rack and don't buy it.  People are shy, and don't want to bother you.  They will go somewhere else where the items are priced.  Price it at the maximum you think you can get.  You can always talk down, its hard to talk up.   Your price tags should have your name, A box for a brief description of the appliance you are selling, and a box for price.  If its missing a kick plate, or door bin, put "missing kick plate".  Be upfront about it.  Better they know about it now then after its installed in their kitchen.   Delivery: Delivery is mandatory to success.  It sucks, is expensive, and you typically have to subsidize the delivery.  I charge $20 for curbside drop off, and $50 for full installation.  Full install includes all connections, dryer vents etc. and haul away.   One way to cut costs is to deliver only a few days a week.  Its cost of doing business, get over it.  Your delivery guys should know how to deliver correctly, hook up and install the units professionally, and be courteous to your customer.  The delivery guy is the last face the customer sees that represents your company, it needs to be a happy face.  They should be wearing dickies, work boots, and uniform tee shirt.  Buy shubees, moving pads, dollies.  Just like you need the correct tools for your job, delivery guys need their tools.  If they wind up missing, make them pay for it.  The customer's unit should be fully installed, in ready to go condition.  What good is a washer if the customer still can't wash?     
    • 1 comment
    • 121 views

Our community blogs

  1. If you're contemplating doing work for someone who lives out of town (eg., rental property in your area) and whom you've never met, it's worth spending a few minutes looking them up online. Google is your friend! Choosing the wrong customer can cost you a bad online review, even though you've already refunded 100% of their money after you've provided services.  There are people out there (mostly real estate types) who take a sadistic pleasure in screwing over service companies. Here's an example of such a guy: http://toddhwaller.com

     

  2. Just got done sitting through an 8 hour course on the NEC.  This course goes towards my continuing education hours needed to maintain my electrician certificate for appliance repair (07D Washington State Specialty Electrician).  Most of the class doesn't pertain to our trade, but I was able to pick up a few gems.  

    The National Electric Code (NEC) is the code used by jurisdictions to determine if your electrical supply is up to code, which releases a new edition every 3 years.

    Section 210.8 is where it talks about Ground Fault Circuit Interrupter (GFCI) requirements.  With the edition of NEC 2014, 210.8 (A) reads: All 125-volt, single-phase, 15- and 20-ampere receptacles installed in the locations specificed in 210.8(A)(1) through (10) shall have GFCI protection for personnel.

    Newly added to the the NEC 2014: 208.10(A)(10) Laundry Areas.  That's right.  All laundry areas in new built or remodeled homes will include GFCI to all 120 volt receptacles.

    Another new add on for the 2014 NEC:  210.8(D) Kitchen Dishwasher Branch Circuit.  GFCI protection shall be provided for outlets that supply dishwashers installed in dwelling unit locations.

    One comment mentioned by the instructor at my class today.  "Every year that I teach the class, the NEC adds more locations that GFCIs are required."
     Which was followed by a comment from him.  The Code Panel is talking about adding GFCI to 240Volt outlets to the list of required circuit.  If this is so, the GFCI reset would  most likely be on the circuit breaker, because GFCI breakers are becoming more and more common.  

     

  3. Hello, my Ameedican infidel friends. I would like to share with you today a snippet of my life here in the beautiful Afghani mountains. 

    After arising at 4am, my four wives and 17 children begin our usual morning prayers to Allah, the Compassionate and Merciful, with three hours of Afghani devotional throat-singing. Then we must tend to the yaks and camels, for throat singing terrifies them so they require much comforting. This is most efficaciously done by blowing copious amounts of the smoke of poppy into their faces until they enter hallucinatory dream states.

    As anyone who has visited the scenic Afghani mountains know, the mountains are infested with the deadly cross-eyed pygmy chickens. Though they be only six inches tall, these minions of the Great Satan are very aggressive and terrorize my youngest spawn. Why, just this morning, a flock of the rabid, cross-eyed pygmy chickens attacked my yaks and camels and my youngest son, Abdul-Hakim. 

    large.Abdul-Hakim.jpg.dd9513cf6f92ffab16

    We wage jihad on these unholy creatures using surplus mortars left behind by the Soviet infidels. Once we have finished shelling the feral chickens, my children go out and scoop up all the incinerated remains, and then my wives turn the remains into chicken loaves which we will have for the evening meal.

    After tending to the mundanities of the day, I take one-second power naps constantly throughout the day assisted by the bountiful poppy harvest. I learned the secret of one-second power naps during my service in the elite Appliance Repair Corps when we had those all-night repair marathons against the infidel machines. 

    Such is the life of a humble yak and camel farmer. I would enjoy learning more about your infidel life in the Great Satan Ameedica. Please feel free to post your vignettes here. You may also send your notes of adulation and praise to me at moostafa@smokethehookah.com

    Allahu Akbar!

    Moostafa
     

  4. I had an LG blowing thermal fuses but every time I went out to check it everything tested fine. I was able to finally find the culprit after the 3rd one blew. What was going on was the high limit thermostat was welded shut. Here's the video. 

     

  5. Warranty:

    Do whatever you want with this one, but think about this:  I can go buy a new washer with a 1 year warranty for $400.   Why would I pay $200 for a 20 year old washer with a 30 day warranty? My recommendation is a minimum of 90 days, with a maximum of 1 year.  I currently sell all of my pre-owned appliances with a 6 month warranty.  I also have a "refurbished appliance" section which is the same exact merchandise, tested in the same manner as my pre owned stuff, just they are always 100% complete, and typically less than 10 years old.  I give a 1 year warranty with those products.  

    "1 year warranty!? are you crazy?! You are going to put yourself outta business!!"

     Ive heard that shit so many times, I literally laugh all the way to the bank.  Adding more warranty is the only way you can add VALUE to your merchandise without adding dollars.  A dryer with a 30 day warranty is $100, 6 month warranty is about 175, "refurbished, with 1 year, now you can compare to new, and ask $250+.  So what if you got to go out there once and put a $6 thermal fuse in.  That extra $150 you made off of the same unit just paid you for your service call.  All those extra $150's will cover that occasional $200 control board you get stung with. 

    The bottom line is this: You should be fixing, and expecting these units to last your customers a minimum of 3- 5 years, so whats the problem? 

     

    Your warranty should be basically unconditional. You can put a clause for flooding, roach infestation, commercial use, but you can't tell your customer that their warranty is void because you suspect a power surge, or because you think they are over loading/ over using it. That sounds shady, and there is no real way you can prove it.  After you pull the sock out of the pump, tell the customer " this time ill cover it under the warranty, but if it happens again Ill have to charge you".  The customer will understand, and be grateful.  Same thing goes with a thermal fuse.  Tell the customer the vent is clogged.  Fix the unit, leave the vent disconnected and tell them not to use it until they get the vent cleaned.  You never want to give the customer the impression that you are trying to weasel your way out of your warranty.  As far as I'm concerned, the hard/ expensive part is driving to the customers house and diagnosing the problem.  You would really lose your customer over a 5 dollar thermal fuse?  A 3 dollar coupling? Fix the shit and move on with your life.  

     

        I require the customer to keep a copy of their receipt.  I TELL THEM WHEN THEY BUY THE APPLIANCE that they need to keep the receipt for the warranty.  This does give you an out, if they lost their receipt.  Occasionally you will get a real ass-twat, and you can say " Ma'am, you need to find a copy of your receipt, and as soon as you find it, give me a call and ill come right out.".   This is not really something you should be doing, as you will lose this person as a customer, and they will talk bad about you and your company as long as they can remember.  I can honestly say I pull this card maybe once every other year. 

     

    You don't need to verify the warranty before you go out.  Simply ask them: What does the date say on your receipt?  If they say they bought it X months ago, they are likely telling you the truth.  In my experience , about 95% of the people who call for warranty work are completely honest about it. Reciept or no receipt, fix the unit, make the customer happy. 

     Remember that date you wrote on the back of the appliance? This is how I know how honest people are.  Now you know roughly when they bought it, if its reasonably within your warranty, receipt or no receipt, fix the unit and move on.  You will earn that customers business for life, and that is worth a hell of a lot more than that $3 coupler.  Even if its a few months out of the warranty. If the part is in your car, fix the customer's machine.  Its not fair that you sold someone a machine for a few hundred dollars and it only lasted 8 months.  I understand that legally you don't have to do shit, but morally speaking, you should do it.  That customer will be your customer forever, and their kids too. They will also tell all their friends/ neighbors about you.  They will become your best spokesperson for your store.  

    You will find that most of your warranty work is going to be a result of misuse, neglect, improper installation, or other issues with the house that would prevent the appliance from working properly.  About 70% of my service calls are tripped breakers, reverse polarity, rotted floors under the front load washer, you get the picture. You have to SHOW the customer the problem, and offer to come back after the problem is solved.  They will never call you back.   About 20% is stuff that I missed at my shop, and the other 10% is legitimate failures.   My usual Defect rate on all of my appliances is about 10%.  Thats 10 in every 100 appliances that I sell.  Lately I have been really slacking, so my defect rate jumped to 20%.  That works out to about 5 calls per week.  It doesn't seem like much, but they never come in that consistent.  Its more like 1 month with no warranty calls, and then the weather gets warm and you have 30 in 1 week. 

     

    Replacements:

    Inevitable part of business.  Sometimes that Atlantis trans will agispin, the fridge compressor poops out.  Alway replace the unit with a BETTER unit than what you sold them, Even if only by a little.  The customer will be pleasantly surprised, cementing your relationship with them.  Further, replacements become priority.  Making the customer wait 1 week for their replacement washer will only succeed in pissing them off, and this has no benefit to you.  Replace it quickly, apologize, and forget about it. 

    Returns.  

    If a customer buys a machine cash and carry, and returns it for whatever reason the same day, take it back.   I have an " all sales are final" policy, but sometimes its better to just avoid the conflict.  This applies a bit more for when people put deposits on stuff, or when they buy something and haven't taken possession of it yet.  Just give them their money back.  After they take possession for more than 24 hrs, the warranty applies.  

    Asshole customer from hell that keeps breaking every appliance you send them:

    You will get one of these people once a year, for sure.  After the second replacement, the only way out for you is to pick up ALL of your merchandise, and give the customer a FULL refund, including delivery.   Im convinced that some people are cursed, and are destined to never have working appliances.  You don't have to be in a relationship with them.  Some people are so ignorant with the use of their units you wonder how they survive in life.  Give them their money back and never do business with them again.  You walk a way the good guy, they can't say anything bad about you because you did the right thing.  

     

    In conclusion, Warranty/ replacement/ refunds should not be looked at as terrible.  Look at it as an opportunity to prove to your customer how reputable of a business you are running.  Some of my best customers are the customers that I sold defective appliances to.  When you do the right thing, your customer will see it, and appreciate it.  You can go home and sleep well at night knowing that you haven't screwed anyone over.   There are a lot of hack, hillbilly appliance dealers.  They will always be able to sell an appliance cheaper than you.  When the warranty calls come in , thats when they run away and you get your time to shine. 

     

    -Eugene Pallas

    Lorain Furniture and Appliance 

     

     

     

     

  6.  

    We all want to grow our companies,  but finding and keeping qualified techs or just finding anyone that posseses even the slightest work ethic is a difficult,  near impossible task.  This song laments this sad state of affairs but also is a tribute to the recent passing of one of the greats. 

     

    Scroll down,  start the video,  scroll back up and sing along! 

    Whirlpool Drain (or if Prince was an Appliantologist looking for good help) 

    Maybe you never meant to cause me any sorrow
    Maybe you never meant to cause me any pain
    I only wanted to one time see you working
    I only wanted to see you
    working on a Whirlpool Drain

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain 
    I only wanted to see you
    Steaming up a Whirlpool Drain 

    I never wanted to be a hard-assed employer
    But neither could I be some kind of friend
    Now please go away,  go work for another
    For your employment with me has to end

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    I only wanted to see you
    Underneath a Whirlpool Drain

    Dude, I know, I know
    I know  appliances are changing
    It's time we all reach out
    to learn something new, that means you too

    You say you want me to teach you
    But you can't seem to concentrate your mind
    So I think you better pack it
    Since you can't even Ptrap a Whirlpool Drain

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Service Owners, if you know what I'm singing about up here
    C'mon, raise your hand

    Whirlpool Drain, Whirlpool Drain
    I only want to have one
    Only want to see one
    Working on a Whirlpool Drain

     

    This song debuting on AppLYRICology  Best of Durham Music Vol 1  

     

  7. Well ladies and gents. Sorry I have been MIA for a while. Life has been crazy with service calls and my new technician. Also had our first baby (technician in training) blogentry-82264-0-29266900-1449760812_th. It's been an amazing experience. I am loving every second of it. It has been tough through all the changes which is why i have been absent from here for a bit. But i'm BACK! I hope the Samurai and Durham have been holding the fort down and not letting you guys get away with too much! hahaha.

  8. acfixerdude's Blog

    • 1
      entry
    • 3
      comments
    • 1634
      views

    Recent Entries

    It was during the first break of day in the middle of a heat wave when we first received the call. A villager had requested assistance with a situation he could no longer contain. He and his family had been attacked by a once well behaved friend taking residence inside their home. This well-behaved friend had turned into a villainous foe, terrorizing the family by destroying their stockpiles of sustenance when least expected, an action which severely disrupted the family’s daily routine. They called upon us to fend off this rebellious foe and to restore civility back into their home.

    So with a brave heart I prepared for impending battle. With my heavy weapons strapped to my side and only experience to guide me, I journeyed to the residence in need. When I arrived I was greeted by the saddened man and his family, begging me to tame the beast that ailed them. As I stepped into the arena of battle a sinister smell caught me off guard. The smell of burning copper singed my nostrils as I made my way towards the beast’s lair. It seemed to be annoyed by my presence and howled in anger. A great battle emerged as the two newly made arch-enemies began their attacks. Though the beast was a respectable foe, I took swift, fearless action and it was quickly and easily defeated. I had tamed the beast back into a domesticated pet, doing only as it was originally intended to do.

    In order to prevent such rebellion and travesty in the future, I trained the villager on how to properly discipline and care for the now domesticated beast. I left him with the knowledge and the proper tools to keep his family’s stockpiles of food from ever being destroyed again. The villager and his family were eternally grateful and he practically offered his oldest daughter’s hand in marriage as a token of appreciation. As I left his home victorious, I only hoped he’d pay heed to my instructions.

    Was this some sort of animal you ask? I would only tend to describe it as an animal when misbehaving, but no, it was not. Everybody has one of these often friendly devices and the same thing can happen to you and your family if you fail to take notice and learn the necessary information that this young villager learned the hard way. In fact, there are many friendly devices in your home that require tender loving care every so often. If left unattended to for too long it is very possible that they will turn on you and the situation can get very ugly; even uglier than the story I just told you.

    So what was it living in this nice family’s home that turned so villainous and destroyed all of their food? It was that which was originally supposed to keep their food safe from spoilage, insects and other hungry animals; their refrigerator. If you’re not careful, it may happen to you too.

    --------------------------------------------------------------------------------

    So, if your usually domesticated appliances start giving you a fuss and you happen to live in or near the village of Lubbock, TX - head no other place than to LBKappliance.com and summon the brave knight to bring your appliances back to order. If you're elsewhere, go to appliantology.org and The Alliance of Appliantology may be able to help you to kick swift appliance butt!

  9. Smashycomman's Blog

    • 1
      entry
    • 16
      comments
    • 1998
      views

    Recent Entries

    LONG AGO IN A DISTANT LAND..

    The people were happy. They had not a care in the world. They thought their beloved appliances would always behave. They woke up in the morning to the quiet hum of refrigerators, keeping their daily meals nice and fresh. They used washers and dryers to clean clothes to pristine condition. They used the microwaves to heat their food quickly and efficiently. They thought the appliances would always be there for them, always making their lives easier.

    .....They thought wrong.

    Suddenly, one day, as if from nowhere, the appliances attacked!

    The Washer began spewing water all over their beautiful laundry rooms:

    Washer

    The Dryer began spitting fire and smoke everywhere:

    Dryer

    Microwaves took to the skies, shocking the citizens in horrible flocks:

    Micros

    Fridges stopped cooling the food, turning it into gookus, and then spewed noxious odors into everyone's faces:

    Fridge

    "OH THE HUMANITY! IS THERE NO ONE TO SAVE US?! IS THERE NO ONE WITH THE SKILL TO STOP THESE EVIL MACHINES?!", the citizens cried!

    Have no fear, good people! Your heroes are here!

    Introducing....

    The Alliance of Appliantology

    "Fighting atrocious appliances with aptitude!"

    This Troop of Techs scour the land, searching for any disobedient appliance, doing battle with them, and turning them back into the good machines they were made to be!

    First up, we have the Appliance Technician himself, Walter:

    Walter

    Walter is a monkey. His weapon is a katana, mixed with a flashlight. Good for slashing and scaring off those appliance monsters who are afraid of the light.

    Next is Weswayne, or just Wayne:

    Wayne

    Wayne is a seahorse, wielding a screwdriver-shooting crossbow. Nothing wrong with a ranged weapon!

    Here's Scottthewolf, or more appropriately, Scott the Lion:

    Scott The Lion

    Scott is smartly using meter leads, one of a tech's most powerful tools, he's using them as axes, but I guess that gets the job done!

    Here's some guy named Smashycomman, or just Smashy if you're confused on what a "comman" is:

    Smashy

    He uses a giant screwdriver as a warhammer. There's a better use for that, kid!

    Don't forget about DanInKansas, or maybe just Dan:

    Dan

    Dan is a beaver, who uses a shield and spear with pliers on the end. Stick 'em with the pokey end!

    Last, but certainly not least, is our very own DurhamAppliance, who's gonna go by the very serious name of Durham:

    Durham

    Durham is the highest-ranking member of the group so far. Yes, he's a pink unicorn, but don't let that make you think he won't smack yer teeth out with his mages' staff.

    Our citizens are saved! With their incredible knowledge of the inner-workings of these dastardly monsters, the Alliance of Appliantology takes them down one-by-one, turning them back into the hard-working and wonderful machines they should be. The citizens are very thankful! The day is saved!

    Want to be in the Alliance? Here's one way:

    BEGIN YOUR TRAINING

    Ok, so, I decided to do this after making a "What animal would you be?" thread on the 40-watt club sub-forum. What started as just a dumb question got me thinking about how fun it would be to actually draw these guys as these animals... then one thing lead to another and here we are. This took about 2 months or so. Having a kid makes it so you really don't have much time anymore! Anyway, hope you guys like it!

  10. tpoindexter's Blog

    • 1
      entry
    • 8
      comments
    • 1865
      views

    Recent Entries

    I was talking with another tech this morning about checking RPM. this brought up the subject of strobes. As we were

    discussing strobes it occurred to me someone had probably created an app with RPM already. Shazaaam!!! :woot:

    Here's a app that will allow you to test RPM on fans. You can also test motor rpm, if, you place a mark on the shaft.

    https://itunes.apple.com/us/app/strobe-light-tachometer-to/id708094321?mt=8

    To check fan speed just dial it in till the fan appears to be not moving at all. That'll give you your RPM.

    Same with a motor if you mark the shaft. When the mark appears to no longer be moving you've got the RPM.

    I'm not really sure if this is the correct use of this Blog thingy, but, bet I'll find out sure enough!! Yeeehaw!!!

    Huh... I hope I wasn't the last person on earth to figure this out!

  11. Miele produces the best dishwashers on the market today. They are high end machines...very quiet, they wash well and last many years beyond the life span of a lesser quality brand. However, like all machines they do break down. One of the most common failures to occur on a Miele dishwasher is the Water Proof System (WPS). That's that mysterious grey box under your sink. What is that thing?

    20150424_165731.jpg?w=300&h=169

    The WPS is a dual water inlet valve. The redundancy ensures that if one valve fails to close the other will, greatly reducing the chance of flooding your kitchen. That brass part on the left attaches to the house plumbing, the box contains the two solenoids and the gray tube contains the water intake hose, the wiring and outer sleeve. When the electronic calls for water the solenoids open and the water flows through the intake hose and into the dishwasher.

    The outer sleeve acts a protection against leaks. If the solenoids leak the water will flow along the outer sleeve and into the drip tray in the base of the dishwasher. When enough water accumulates the float switch will be activated and the water intake will stop. The drain pump will also be activated until the machine is unplugged or the water is no longer present in the drip tray.

    20150424_170739.png?w=241&h=300

    The inlet to the WPS contains a filter and a restrictor. The filter stops large debris from entering the system and the restrictor ensures correct water pressure. The filters often get clogged and can be easily cleaned.

    20150424_165810.jpg?w=169&h=30020150424_165832.jpg?w=169&h=30020150424_165841.jpg?w=169&h=30020150424_165855.jpg?w=169&h=300

    The Miele dishwasher service manual states:

    The WaterProof System (WPS) consists of a number of interdependent safety features to provide protection against water leakage.

    1. Protection against solenoid valve leakage: Each water intake is controlled by an inlet valve. If this valve cannot close properly due to some defect or blockage by a foreign object, a second inlet valve ensures that the water supply is shut off.

    2. Protection against water intake hose leakage: If a leakage occurs, water flows along an outer hose sleeve surrounding the intake hose to the drip pan. Here a float switch then acts to switch off a microswitch which closes the inlet valves to cut off the water supply.

    3. Protection against dishwasher overflow: If some defect has caused the water level in the appliance to rise so that it overflows into the drip pan, and the water quantity sensor has also failed, the float switch is activated. This switches off a microswitch which closes the inlet valves to cut off the water supply. At the same time the drain pump is activated.

    4. Protection against drain pump failure or blocked drain path: In this case the water level in the appliance rises until it overflows into the drip pan where the float switch is activated. This switches off a microswitch which closes the inlet valves to cut off the water supply.

    Thanks for reading.

    David

    RD Appliance Service, Corp.

    http://www.rdapplianceservice.com

    RD Appliance Blog

  12. Here's a Thai-inspired chicken soup that is easy to make and bursting with flavor! It's healthy comfort food with an Asian twist.

    gallery_66_28_153393.jpg

    Ingredients

    • 2 tablespoons coconut oil, ghee, or butter
    • 1 onion, chopped
    • 1-2 pounds uncooked chicken breast, diced
    • 1 inch piece of fresh ginger, peeled and chopped fine
    • 4 cloves garlic, minced, divided
    • 1 quart chicken broth (I use either homemade or a box of low sodium, no added MSG.)
    • 1 can coconut milk (look for this in the Asian/Thai section of the grocery store. I prefer regular, not "lite".)
    • 1 lime, juiced, divided
    • ¼ tsp. red pepper flakes
    • 4 scallions, chopped
    • ½ bunch cilantro, chopped
    • salt, to taste
    • optional: Thai fish sauce, cooked rice

    Directions

    Heat a soup pot over medium high heat, then add the coconut oil. Saute the onions with a little salt for a few minutes, then add the chicken chunks with a little more salt. Cook, stirring frequently, until chicken is just cooked through. Add the ginger and half of the garlic towards the end of this.

    Stir in the broth and bring to a boil, then stir in the coconut milk, half of the lime juice, and the red pepper flakes. Reduce the heat to low and simmer covered for at least 15 minutes (longer is fine, too).

    Turn off the heat, and add salt to taste (depends on the amount in your chicken broth). Stir in the rest of the garlic, the scallions, and most of the cilantro (leave a little aside for topping individual bowls). Add the rest of the lime juice if desired. Cover and let sit off-heat for 5 to 10 minutes, then serve.

    Great served over rice. Add a few drops of fish sauce to your serving to knock the flavor out of the park!

Samurai on Facebook - become a fan today! SamuraiRepairman on Google+ Check out our YouTube channel for lots of appliance repair tips and help! FixitnowSamurai on Twitter