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  1. Not exactly sure I'm in the right forum for this question, but it's kind of a mixture of two... I got a call this week from a moving company.  They wanted me to go out and take a look at a washing machine (LG WF410ANR) that a client of theirs said was no longer working after the move from California to Tennessee. The moving company, of course, was responsible for any damages.  It was explained to me that the moving company hires a third-party technician to come out and prepare the machine for a move like this.  Not sure what that entails exactly but the lady on the phone seemed to suggest they take it apart a bit and stabilize the drum, and whatever. That's all I really know or she knew. The problem was that the drum wouldn't turn.  I tried a diagnostic and got error code HD 43.  That's not in the manual.  Didn't find anything with a net search, so I say factory code, move on.  I tried turning the drum by hand but was only able to do so with great difficulty.  It was definitely scraping the outer tub.  Upon inspecting the back of the machine I noticed that the bolt holding on the rotor seemed to be nicked up a bit. Odd... Now I've only taken off that bolt maybe three or four times in my short experience, but it's always been fairly easy to do so.  Maybe I've just been lucky in the past, but when I tried to get this one off it wouldn't budge, and I'm no lightweight!  I eventually had to go out to my vehicle, get a hammer, and pound on my wrench in order to get it off!  Didn't see anything out of the ordinary after I finally got it off. I noticed on the front (see pics) that the inner tub was misaligned. (Uncentered?  How would you say that?)  I stuck my finger in the gaps on either side, there was about 1/2 inch difference.  What I'm wondering are basically two things:  Could the third-party tech have bent something by tightening that bolt too much?  If so, what, in your opinion, would have gotten bent, or broken?  The rear drum support?  I ask because this is getting beyond my experience, and the moving company says they may possibly seek compensation from the third-party for damaging the washer.  I don't think the movers would be able to do this without breaking or denting something else, like dropping it or something.  Other than this, the machine didn't have a scratch on it. Opinions please?
  2. Version

    19 downloads

    PUB MFL40322150
  3. File Name: Kenmore LG 796.3152 Washer Service Manual File Submitter: Samurai Appliance Repair Man File Submitted: 17 Dec 2015 File Category: Appliance Repair Manual Pot Luck Supper PUB MFL40322150 Click here to download this file
  4. Version

    14 downloads

    MODELS: NTW5200T NTW5240T NTW5400T NTW5500T NTW5505T NTW5640T NTW5700T NTW5705T NTW5800T   PUB 8178662   AL-1
  5. File Name: Amana Top Load Direct Drive Washer with ATC Job Aid File Submitter: Samurai Appliance Repair Man File Submitted: 30 Nov 2015 File Category: Appliance Repair Manual Pot Luck Supper MODELS: NTW5200T NTW5240T NTW5400T NTW5500T NTW5505T NTW5640T NTW5700T NTW5705T NTW5800T   PUB 8178662   AL-1 Click here to download this file
  6. Version

    35 downloads

    PUB MFL68909506
  7. File Name: LG WT1701C TL Washer Service Manual File Submitter: Samurai Appliance Repair Man File Submitted: 03 Nov 2015 File Category: Appliance Repair Manual Pot Luck Supper PUB MFL68909506 Click here to download this file
  8. File Name: Kenmore 417.40412700 Washer Tech Sheet File Submitter: Samurai Appliance Repair Man File Submitted: 24 Oct 2015 File Category: Appliance Repair Manual Pot Luck Supper PUB 134576400 Click here to download this file
  9. Version

    19 downloads

    PUB 134576400
  10. Does not leak when washing only when it drains.  Only wash motor no seperate drain motor.  As soon as begins to drain, water pours over tub onto floor. 
  11. File Name: Samsung Top Load Washer WA476DSHA* Service Manual File Submitter: TheApplianceTechnician File Submitted: 03 Oct 2015 File Category: Appliance Repair Manual Pot Luck Supper Samsung Washing Machine Top-Loading Type   Model WA476DSHA* (ORCA Project)   Model Code WA476DSHASU/A1   Also Mentions WA464DSHA* Click here to download this file
  12. Version

    15 downloads

    Samsung Washing Machine Top-Loading Type   Model WA476DSHA* (ORCA Project)   Model Code WA476DSHASU/A1   Also Mentions WA464DSHA*
  13. Version

    25 downloads

    More detailed troubleshooting information for tricky problems with Samsung FL washers.
  14. File Name: Samsung Front Load Washer Troubleshooting Symptom Guide File Submitter: Samurai Appliance Repair Man File Submitted: 24 Sep 2015 File Category: Appliance Repair Manual Pot Luck Supper More detailed troubleshooting information for tricky problems with Samsung FL washers. Click here to download this file
  15. Hi folks,   I put my WF409ANW/XAA together with new spider, bearings, and shaft seal and ran it for a few loads.  I had a bad feeling about the shaft seal placement and took it apart again.   Videos on Youtube tend to say you should just knock the seal in until it's flush.  On this model, if I do that, the seal lip runs up off the machined surface and very close to the back of the spider.  I tested this by smearing grease on the spider bracket, installing the drum in the tub, spinning it, and pulling it back out, observing where the grease was displaced.   If I push the seal all the way in so it bottoms out, the rearmost seal lip rides too far aft on the spider, so that it's at the very edge.  I could tell this by the wear-in lines forming on the new spider.  So it looks like I need to set the seal in about 0.1" recessed, neither flush at the top nor pushed all the way in.  This is very irritating because it's going to be hard to get the sucker straight without resorting to a caliper.  Is there a better way to do this, such as by putting shims behind the seal?  How do mere mortals do this??   I noticed that the old spider came out with an O-ring with a steel washer sitting on top of it.  The steel washer gets sandwiched between the O-ring and the inner bearing when the shaft is installed.  The new spider came with the O-ring but not the washer.  I can't find the washer anywhere in a part diagram.  The washer contributes to the seal spacing issue, but I'm hesitant to remove it.  Is the washer considered part of the drum/bearing assembly even though it comes out with the spider shaft?  It's very sharp like it could easily nick the seal.   Thanks!
  16. Thanks in advance for any help to a site newbie.   I have a 7 yr old LG WM2688HNM front loading washer that has performed flawlessly until two weeks back.  Started with an error in mid cycle indicating a drain problem.  Did some initial troubleshooting and ended up getting another week of service before things really ground to a halt.  Bottom line, the machine would stop with about 13 mins left in a normal cycle and would not drain ahead of spinning the clothes.     After initial research I decided to replace the drain pump as that seemed to be a common culprit.  Ahead of that I did the basics of cleaning pump filter and ensuring that drain hose was clear of blockages.  Took the machine apart with minor hiccups and eventually installed new drain pump and returned machine to operation.     Now being aware of troubleshooting/diagnostics QC test mode, find that I am stuck in the same place.  Everything seems to work until I get to that magic Step 12 where drain pump is supposed to turn on.  I hear the pump running, but no water is draining.  Have also checked the hose connecting to the water pressure switch as recommended (blowing out any possible blockages).   Am open to ideas or suggestions with thanks..
  17. GE WBVH5200J Washer Minimanual

    Version

    11 downloads

    PUB 31-16536-1
  18. File Name: GE WBVH5200J Washer Minimanual File Submitter: Samurai Appliance Repair Man File Submitted: 21 Aug 2015 File Category: Appliance Repair Manual Pot Luck Supper PUB 31-16536-1 Click here to download this file
  19. Version

    46 downloads

    Models:   WF42H5700*** WF42H5200*** WF455ARG***
  20. File Name: Samsung WF5000H WF6000H Washer Training Presentation File Submitter: Samurai Appliance Repair Man File Submitted: 19 Aug 2015 File Category: Appliance Repair Manual Pot Luck Supper Models:   WF42H5700*** WF42H5200*** WF455ARG*** Click here to download this file
  21. G.E. Profile top load model WPGT9350COWW - machine will go through the load sensing message on the display but the tub does not move, the machine then starts to fill but stops and displays the message "Notice!" "A problem has been detected with this unit" then stops.  The lid sensing switch appears to be working o.k. Not sure what the next step should be.
  22. File Name: Samsung Hudson Platform TL Washer Training Presentation File Submitter: Samurai Appliance Repair Man File Submitted: 10 Jul 2015 File Category: Appliance Repair Manual Pot Luck Supper Basic Name : WA5471ABW WA5451ANW Basic Code : WA5471ABW/XAA WA5451ANW/XAA Model Name : WA456DRHDWR WA422PRHDWR Model Code : WA456DRHDWR/AA WA422PRHDWR/AA Feb. 2012 Click here to download this file
  23. Version

    17 downloads

    Publication # nwWF419 Revision Date 06/17/2013
  24. File Name: Samsung WF419 Washer Fast Track Revision 5 File Submitter: Samurai Appliance Repair Man File Submitted: 18 Jul 2015 File Category: Appliance Repair Manual Pot Luck Supper Publication # nwWF419 Revision Date 06/17/2013 Click here to download this file
  25. Version

    57 downloads

    Models: WA400 WA422 WA456 WA45H7000 WA45H7200 PUB ASC20150605001