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File Name: GE Refrigerator Ice Maker Fill Tube Freeze Repair Kit File Submitter: Samurai Appliance Repair Man File Submitted: 04 Jan 2012 File Category: Appliance Repair Manual Pot Luck Supper GE Refrigerator Ice Maker Fill Tube Freeze Repair Kit Built-In Side-by-Side Energy Model: ZIS360N, ZISB360D, ZISW360D, ZISS360N, ZISS360D ZIS420N, ZISB420D, ZISW420D, ZISS420N, ZISS420D ZIS480N, ZISB480D, ZISW480D, ZISS480N, ZISS480D Built-In Bottom-Freezer Models: ZIC360N RH, ZIC360N LH, ZICS360NRH, ZICS360NLH All-Freezer Models: ZIFS36NLH, ZIFS36NRH, ZIF36NMRH, ZIF36NMLH REPAIR KITS: WR49X10093 for BOTTOM-FREEZER MODELS: Contains 1 fill tube/foil heater assembly, 1 grommet, 1 connector adapter, 1 heater sleeve, 1 fill tube cover, 4 wire tie. WR49X10094 for SXS NON-DISPENSER AND ALL- FREEZER MODELS: Contains 1 All freezer fill tube, 1 SxS non-dispenser fill tube, 1 wrap type fill tube heater, 1 grommet, 1 connector adapter. WR49X10100 for SXS DISPENSER MODELS: Contains 1 fill tube/foil heater assembly, 1 grommet, 1 connector adapter, 1 heater sleeve, 4 wire tie. This bulletin provides information on kits available to repair icemaker fill tube freezing and water leaking between the grommet and fill tube on Monogram Energy Model refrigerators. CONSUMER COMPLAINTS: “no ice production”, “water/ice in freezer bottom”, “icemaker is leaking water in back corner”… Icemaker fill tube freezing and water leaking at the grommet could have several causes. 1.Check the following before ordering kit: •Tubing kinks •Clogged filter or water valve •Loose tubing connections •If consumer has low water pressure or other filtration systems, remove the SmartWater™ filter and install bypass cap permanently. 2. In some units the wrap-type wire heater does not provide enough heat to melt accumulating ice. Replace wire heater with a foil type heater in all BOTTOM-FREEZER and SXS DISPENSER MODELS. 3. If water leaks between the grommet and fill tube, and the grommet does not seal tightly around the tube, the grommet must be replaced. NOTE:ACCESS TO BACK OF REFRIGERATOR IS REQUIRED FOR THIS REPAIR. GE recommends two technicians move the refrigerator in order to replace the fill tube grommet. Click here to download this file