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robertalanathome

Kenmore top loading washer shuts down in wash & rinse cycles

13 posts in this topic

My Kenmore xxx Elite top loading washer is between 2 and 3 years old.  The washer's control is fully automatic.

When the lid is closed, I can hear the washer filling during the wash cycle.  When the lid is opened, it stops filling the tub until the lid is closed again.

The agitator movement appears sluggish and the sound is different.  Not the usual 'thunk' of the back and forth agitator movement.

Moving to the rinse cycle causes the washer to shut down too just like during the wash cycle.

Thanks in advance for your assistance!

Bob

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Need appliance parts? Call 877-803-7957 now!

I found the washing machine name is Kenmore Elite.  Under the lid, I found the following id SM9710976-A.  I hopes this helps.

Is this the same as the Whirlpool Calypso?

Bob

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That looks like the serial number, would need the model number please....

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Model number help here, in the Welcome Message that no one reads: :goofus:

http://applianceguru.com/forum2/8.html

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don't believe it is a calypso cause it has an agitator-sounds like a catlyst machine and may have a failing motor coupling- can you be more descriptive when you say   "in the rinse cycle,it shuts down too,just like the wash cycle"  do you mean the motor stops running,or the control goes blank?

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I found the model # 11021082000

I can describe the problem in more detail now too.

In the wash cycle: :(

  1.  Tub fills with lid closed.  Water stops, when lid is opened.
  2.  Agitation cycle starts with a humming sound.  When I open the lid, the agitator is spinning in  the same direction and rate of speed as the tub.  Clothes are wrapped around the agitator.

Remaining rinse, spin ,etc. work normally. :)

Also, I found a lot of mold in the fabric softner.  Yuk :shock:

Thanks in advance for your timely response!

Bob

 

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You are telling us the basket and agitator are spinning when it is supposed to be agitating??

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Yes, when I open the lid, I see the spinning agitator in sync with the drum.  Same direction and same speed. 

Of course, the agitator and drum stop spinning within a few seconds after I open the lid.

Thanks for your help!

Bob

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Clarification:  This occurs in the wash cycle only.

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According to what I see in the Sears site this is a Calypso washer.  I have no knowlage of this washer as we do not work on them.  Perhaps others who do can help you here.

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When it shuts down, what does it show on the display? These usually show some kind of error code.

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My error in the original description.  :beating:

The washer does not shut down and no error code appears.  It progresses through the wash, rinse, spin cycles without interuption.

Thanks for your help!

Bob

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:silly:

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