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whirlpool duet still smells lets get drastic

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my 2 year old whirlpool duet front load washer model #ghw9100lw1 still has the moldy musty smell after using cascade and bleach and leaving the door open. i am looking at taking it apart to look inside around the door seal, drum, and front panel for mold. any instructions or hints for disassembly would be appreciated.

thanks, oldboarder


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Need appliance parts? Call 877-803-7957 now!

I would be calling Whirlpool about this and see what they suggest.  There might be some emerging issue with these like the Neptunes and there might be a "fix" they have come up with.  Have your model and serial ready to give them.  1 800 253 2000

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Here is a phone mumber for Sears for problems with their products:

[align=left]Sears introduces its ‘One Source’ phone line[/align]

[align=left]Sears recently introduced a toll-free phone line that consumers[/align]

[align=left]can use to register complaints about purchased products.[/align]

[align=left] (1-800-479-5899). “Press 1 if[/align]

[align=left]you feel a product has failed too soon" “Press 2 for a[/align]

[align=left]service technician – no call/no show; Press 3 for a product[/align]

[align=left]not available for delivery; Press 4 for problems relating to[/align]

[align=left]multiple repairs in-warranty or under a protection agreement;[/align]

[align=left]Press 5 for problems relating to multiple repairs out-ofwarranty[/align]

[align=left]or outside a protection agreement; Press 6 for[/align]

[align=left]products that were non-operable upon delivery; Press 7 for[/align]

[align=left]parts not received in time for repairs.”[/align]

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