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IrogSinta

Haeir Dishwasher Model ESD210

7 posts in this topic

This is how our dishwasher acts.  After pressing the start button you can hear the pump cycle start and then water start to fill up but after about 30 seconds everything stops and all the buttons are unresponsive.  Even if you shut off the power button and turn it back on again, none of the other buttons work (LEDs don't light up).  But if you keep the machine off for about 10 minutes, you can then turn it back on but the whole problem repeats. 

The authorized repairman ordered and replaced the electronic control panel and the flood level sensor but that didn't work. 

Any ideas?

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Need appliance parts? Call 877-803-7957 now!

Call this guy back out and have him repair the unit properly, like he should have done the first time. Is this under warranty??

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Yes, it's under warranty.  The problem is that he's stumped.  I'm just trying to see if anyone out there would have any idea what's going on and I may be able to suggest that to him.

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I cannot help since we do not work on the Haier stuff here, no one will work on this brand and the stores just exchange the units for a replacement.  Perhaps there are others in here who do work on Haier products and can offer some assistance.  We will wait for further postings.....

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I know excatly what the problem is.  It's a HAIER dishwasher.  I have been servicing Haier in NZ for about 4yrs and the biggest problem we have is their D/ws.  Not to say they don't work well, but I have found if they get serviced more than once, thats it, expect a call every 4-6mths.  My suggestion is get the guy to consult the national technical dept at Haier( They should have one!? ),or,failing this, take it into the w/shop, strip it down to a bare d/w and run it, wiring diagram in 1 hand,multi-meter in the other( Hey, maybe I should have thought of that............... ).  But if you can't wait, call the retailer and get them to swap it. 

They are not a complicated D/w to repair, but the underside with the workings it tight, and it helps to remove all the panels so you can get to everything when testing.  Your service guy won't be stumped, he will just lack the confidence to repair it, as this may be the first or second one he has seen ever, he would have never had any training with Haier, possibly doesn't have a service manual( I have never received 1 in 4yrs ). It is always a bit daunting going to a new brand of appliance for the first time, but I will usually tell the customer this so they don't ask me any questions about the product and give me some time to figure out how I'm going to attack it( but sometimes I'll do it to freak them out, especially if it worth more than $2000,hehehe ).

I don't know if this will help, but it can't hurt.:?

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No one here will work on that brand.  We have them dragging in window units 1-2 years old and I tell them to just go by  another brand of a/c, no one here can work on them,  not authorized, and i do not want to work on them, the one servicer here who did dropped them after they could not get parts for months and never got paid after 6 months.   Have the store exchange this for a different brand.  The stores here have to exchange since no one will touch the stuff.

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Thanks all,

Your input was very helpful.

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