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Shawn_Johnson

Amana Freezer Troubles

6 posts in this topic

I have an Amana refrigerator, with the freezer on the bottom.  It is a Model BX21TL, Mfg No. P1196515WL that came with the house, so I really have no idea how old it is, other than to say I've been in the house 2.5 years. 

Just within the couple of weeks or so, we've been noticing that the freezer is not freezing things everywhere.  To make things a bit clearer, we noticed that some ice cream was really soft, as well as popsicles, etc.  So we did what everyone else does; we chalked it up to the warmer temperatures that we were having and cranked it up.  This alas, did not work.  The puzzling thing is that some things are frozen and some are not.  This is a two-shelf freezer, but there is no consistency as to what location frozen things are (maybe water content??)  Shrimp (bottom shelf) frozen, whereas bratwurst aren't.  On the top shelf, bread is not frozen, ice cream is soft, eye of round roast is frozen.

I have done a quick check of the door seals, as well as cleaned the front and back coils as good as we could.  The refigerator itself seems to be working fine - this seems specific to the freezer alone.  Is this perhaps an issue with the defroster??

Any help or guidance is appreciated!  I don't have a problem even calling a service tech in, but I'd like to know what to look for first!

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Need appliance parts? Call 877-803-7957 now!

Check the condenser coil under the box to see if it is clogged, if so clean this coil.  Also see if there is any frost on the inside back panel inside of the freezer. If so this could indicate a defrost problem that needs to be addressed since the evaperator behind this wall could be clogged with ice.  Please return the controls back to the mid setting as this will tend to aggrivate any problems you many be having. Ice cream freezes at 10 degrees while other items will remain frozen at higher temperaturers, so this indicates your freezer is not reaching a cold enough reading.  Check the air vents that feed the cold air into the food compartment and also the return air vent from there to the freezer to be sure they are not blocked also.

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For what its worth, I did check all this out and made sure that they were all clean.  I finally called in a repairman, who was really nice and helpful, and told me that the refridgerator was at least 10 years old, and a goner.  He told me that I had 2-3 days to find a new one.  The temperature of the freezer was already at 25 F, so it wouldn't be too long before what we had would be a problem.

Needless to say, we replaced it Saturday.  Thanks for the initial checkup information, it was helpful!  It's good to know there is a place like this on the net for me to check things out before I call someone!

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Welcome....;)

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i'm having the same issue as Shawn_Johnson.  we have checked everything out as well.  I know mine refrigerator is only 6 years old.  I'm not sold on the idea that I have to repace it.  Any additional ideas?

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With these Amana bottom mount freezers I have run into issues where the door wasnt always closed right and they have built up mass amounts of frost on the evaporator and on the sides of the evap is started turning more to ice ... at first it looks like there is a problem in the defrost cycle....  It was as easy as just clearing the evap and putting it back together that solves the problem.  With that fridge when ya slam the Refrig door like many kids do sometimes the air will slightly crack open the freezer door.... and ya start the problem again.... I also put a slight amount .... a thin coat of Vasoline on the door seal of the freezer to help it stay closed.... Dont know if anyone else has seen this but I have.....

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