Posted 14 August 2012 - 12:15 PM
I still have this problem, replaced fan after being told by SZ that the original fan was defective, but so sorry, out of warranty. Worked for 2 weeks, then fan started making noise, discovered the same lack of defrost as above, noise from fan contacting ice buildup. Defrost cycle not operating properly, condenser continues to run while defrost is occuring. SZ says needs new controller board $3-400 for the part (which can't be purchased anywhere except for SZ now). GRRRRRR... Will never have another SZ. I have 4 houses and the KitchenAid Built in that's 20 years old is the best of everything. I've already thrown one SZ in the trash, now, it;s looking like this one will shortly follow. Just a rant,....if the controller board works, I'll let you know. I don't expect it to, I think these years (98-04) of SZ are trash! Gonna go drink now.