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lexshine

Jenn-Air Icemaker hanging up/not pusing out more ice

10 posts in this topic

The problem centers around the built in icemaker in this side by side fridge/freezer model.

The 'Fingers' that slide the ice off the plastic cover into the bin began freezing up and then hanging halting operation of the icemaker a few weeks ago. Once cleared, they would make another batch or 2 and freeze again.

I tried everything including lowering the tempature but the fingers kept freezing.

The fingers have since stop freezing, but now still hang mid rotation. if you help them down they will follow thru and unload a batch but then stall again. The last time I tried, i couldnt even help them through. Not sure if a certain amount of time has to pass or what.

On a side note the filter was way overdue for a changing and I did that today. I dont know if that has any bearing on the situation. Also the water from the water dispenser appears to have slowed down and isnt cold.

Any help greatly appreciated!!

 

 

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It sounds like you have a sealed system problem, your frig need the attention of a qualified repair technition, Sounds like the temperatures in the unit are warming up if the water is not cold.  The slowing down of the water flow could be a water valve going bad or the filter is not installed correctly, but the sealed system needs your attention now as these units have a history of freon leaks in the evaperator area.

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Would both the freezer and refridgerator still be perfectly cold if there was a freon or sealed system problem? They both seem fine. Would that also be affecting the icemaker rotation?

 

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The dispenser water is not cold according to your post, the food side has to be cold to make the water cold.   The ice maker cannot work if the thermostat cannot reset at 14 degrees.  Your rake in the ice maker is covered with frost.  Your frig might be just fine, but why is the water thru the door not cold???  The resivor is in the food compartment.

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Ok, slight update. Somehow, and Im extremely unsure how, but it seems the knob on the water supply was turned down lowering the water pressure. This is baffling because it is on the wall behind the unit and doesnt appear to have been touched in quite some time. Anyway, I turned it to full and got full pressure and cold water from the front of the unit.

The icemaker resumed and made a batch of ice that all got stuck in the tray. I had to remove 2 or 3 cubes by hand and the rake has not moved since. I did hear the cube tray fill with water which I havent heard in quite some time.

Is it possible I have been getting malformed cubes by lack of water? If so, how long until the rake would move again and is it normal for it to sit on an angle waiting for another batch of ice above the ice forming bin?

 

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The normal time between each harvest cycle is aprox. 2 hours, depending on how cold the freezer is.  Depending on the style of ice maker in the box, it could stall at different angles, but if it is the Whirlpool modular style it would stall at about the 2:00 o'clock position.  Ice cubes too small or too large would cause the ice maker to hang up and not complete the harvest cycle.

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yes it was stalling at about 2:00 although this last time it stalled closer to 3:00

any further suggestions of where I should go from here? Do you still recommend a professional visit?

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Just let it go and see what happens now, give the ice maker time to start cycling........

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The rake still seems to be hanging around 2:45 and not completeing the cycle.

 

I've tried upp[ing the temp of the freezer some. the rake doesnt appear to be gathering too much frost on it.

 

 

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Its been a couple of days and I still have to help the rake get into the ice hold every few hours to complete the cycle. is it time to call a repairman?

 

 

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