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Maytag Side by Side - Ice Maker auger won't turn


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16 replies to this topic

#1 donl1150

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Posted 04 November 2007 - 01:59 PM

Have a Maytad Model MSD2454GRW Serial 12740074ZK.  The ice maker has been acting up.  First the water fill line froze up causing a bit of an ice jam inside.  Got that all squared away and the ice maker had been working fine.

A few weeks have passed and now the auger doesn't seem to turn.  The ice maker itself continues to work fine ejecting cubes and stopping when full.

I have not attempted anythng yet to get access to the auger motor.  Was wondering if there may be a relay or some else first.

Thanks in advance while I am on the road for a few days ..........

Don


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#2 Samurai Appliance Repair Man

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Posted 04 November 2007 - 02:35 PM

Here's your wiring diagram. Are you getting 120vac to the augur motor? That's your first check. If not, check wiring. If that's all good, then you probably need a new fountain board.

#3 donl1150

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Posted 20 November 2007 - 12:07 PM

Thanks for the wiring diagram.  I have been gone for some time, but here is an update.....

The ice maker has been continuing to work fine, making cubes, ejecting, re-filling, etc.  Auger coninues NOT to work, we just remove cubes by hand.  Then today, while I was gone naturally, my wife says that water just started coming out of the freezer door.  She quickly raised the cube lever and it stopped but there was a bit a water all over the frreezer.

I took out the 'sled' porting that houses the auger motor and all looks fine.  Continuity check of the pink/white wires of the motor is positive.  I don't know how to check for power coming to the motor.

Put all back together for now to see if the water problem re-appears.  Cycled one set of cubes no issues so far.

Where is the 'fountain control board' located?  Is this something I could accomplish if needs replacement?

 


#4 Samurai Appliance Repair Man

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Posted 21 November 2007 - 06:49 AM

See this topic for more goodies on this problem:

http://applianceguru...rum1/14702.html

#5 Trying to help

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Posted 22 November 2007 - 01:05 PM

Ohms reading on the auger motor should be 2-3 ohms.  The motor is 120VAC motor, if you do a voltage test there with the button pushed in calling for ice you should read 120VAC (door switch on the side of the freezer must be closed.  If your auger motor reads straight continuity it is shorted and it took out your fountain board.  The fountain board is accessed by removing the little tray that you would set your glass on.  After that you will expose two screws (torx).  After you remove those screws you slide the whole frame of the escutcheon upward to release it.  After it is loose, you will have a harness connecting it to the fountain board.  Unplug the harness, then remove the remaining 3 torx screws to access the board in question. 
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#6 donl1150

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Posted 28 November 2007 - 12:18 PM

Have a new auger motor on the way.  Will let you know how it works out.  If the board is shot, would it hurt the new motor?  Or would the motor simply not work?

 


#7 appl.tech.29501

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Posted 28 November 2007 - 12:26 PM

The motor will just not work, no danger on the auger (built Ford Tough) ;)
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#8 donl1150

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Posted 04 December 2007 - 01:20 PM

The new motor arrived and I discovered the problem.....the threads were stripped on the driveshaft.  The motor was fine but since the threads were stripped, it wouldn't turn the auger.  New motor fixed the issue.

Thanks to all.............Merry Christmeas.

Don


#9 donl1150

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Posted 17 February 2010 - 05:21 AM

Well, a couple of years have passed and now a real problem arose.

During an ice maker cycle in the middle of the night, the water never shut off after a re-fill.  I awoke to find water throughout the kitchen and still coming out the freezer door.  I quickly turned off the water line at the source but needless to say it is a real problem.

We have removed everything from the freezer but I have not yet had time to take the ice maker out.  I have removed the sled/auger portion however.

I assume we may have an electrical issue that somehow resulted in the valve not closing......or perhaps the valve failed to close properly.  Wouldn't the valve have a spring loaded 'fail safe' though?

Don

p.s. - the laminate floor in the kitchen is pretty much shot.....


#10 RegUS_PatOff

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Posted 17 February 2010 - 07:41 AM

[user=28211]donl1150[/user] wrote:

... or perhaps the valve failed to close properly.  Wouldn't the valve have a spring loaded 'fail safe' though? ..

yes, although may be "blocked" by rust/sediment/ ect ..

pehaps electrical issue,, you'd have to measure the voltage at the Water Valve behind the Fridge ..

 

 

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#11 appl.tech.29501

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Posted 17 February 2010 - 08:25 AM

You can test it from the ice maker by removing the front cover...jumping terminals T and H...(only leave the jumper if for 15 seconds) you should see the icemaker begin to cycle. when the tines get to the 11 o'clock position you should see water enter the icemaker for 7.5 seconds....if it continues to fill after that you need a new module.
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#12 donl1150

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Posted 17 February 2010 - 06:03 PM

Well, here is a strange twist of events...

When I got home from work, my wife has cleaned everything out of the freezer in preparation so I can try to figure out what happened.   At this point, I had the water valve shut off, the ice tray out and the arm up.

I took off the cover so I could see what was happening.  Lowered the arm and the unit begins to cycle.  So, I figured .... let's turn on the valve to see if it fills up with water - and hopefully it stops.  Sure enough, exactly what happened.

Cubes then freeze and the cycle begins again.  Cubes eject and things worked just fine.  It has now gone through 3 cycles.....working fine.  And I haven't done a darn thing !

At this point, I suppose it could still be an electrical problem ..... or maybe the valve was stuck open with some kind of obstruction somehow.

In the meantime, I think I will turn off the water valve at night and only run the thing when someone is home.

Further updates may be forthcoming.....

Don




#13 appl.tech.29501

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Posted 18 February 2010 - 02:02 AM

Yeah, hate it when that happens....keep an eye on it
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#14 jim1872003

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Posted 18 February 2010 - 07:29 AM

I would replace a water valve at this point, if the ice maker doesn't look rusted (sometimes you see ice build up in the head of the unit). Water valves tend to get stuck in the open position, especially when you have hard water.

#15 donl1150

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Posted 18 February 2010 - 02:47 PM

Get this ..............

I e-mailed Maytag with my basic issue and they got back to me....said this unit had a recall due to a faulty solenoid.  A fire hazard. ouu I have them coming out next week to do that repair.

They said there is a possibility the ice maker issue could be related to the recall issue. 

I will keep you posted.

don


#16 RegUS_PatOff

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Posted 18 February 2010 - 03:08 PM

I don't know about any Maytag recalls about the Water Valve Solenoids,
but there is a recall for the Compressor Start Relay on some models (including yours)

(fire hazzard)

http://www.servicema...recall_main.htm


 


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#17 appl.tech.29501

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Posted 18 February 2010 - 03:48 PM

Yeah, hadn't heard about any valve recalls but as Reg. Stated the relay definitely is..maybe you will get lucky and he will fix both issues.
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