2 replies to this topic

[BrntToast]

recap.. i changed jobs from a friggy warranty depot to a store that did retail only calls, 2 weeks later dealers found me and a week after that my boss had been courted and we now have a frigidaire warranty contract

now i dont mind the frigidaire contract, but....

we have 2 other techs both with almost twice the years i have and they cant fix anything that is remotly electronic

they have NO CLUE

the other night while we all waited for a group picture these 2 old timers commented on how nice it was we had access to parts so they could order "modules" to plug in to test machines

i assume they mean EOC on ranges and control boards on d/w and laundry

"sigh"

nobody at this shop used the "intranet" before this i cant wait for all the questions

time will tell, and for now sorry if i'm bitter and jaded buy i think my life is gonna be hell for the next long while

 

[appl.tech.29501]

yeah, its gonna be rough  but if you gradually help the and teach them a little here and there (that is if they want to learn), they will respect you a lot more, just dont force it.

[Scottthewolf]

Brings back memories of when I worked for Maytag Factory Service and I had 3 rookie technicians who were fresh out of trade school and they guessed at which part needed to be replaced, ordered the part and it still didn't solve the problem. I don't even think they new what a meter was.

It was so bad, I had to have my service manager let all 3 of them go and then I had to work overtime, 6 days a week, putting in 60 hour workweeks until we hired some more experienced techs.