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Whirlpool Duet Gas Dryer Mod# GGW9250PW0, S/N MS0303753 - no heat


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15 replies to this topic

#1 ddunk1946

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Posted 26 December 2007 - 05:20 PM

Purchased in early 2005 (but outside the warranty now, of course!) the set has performed flawlessly. But, the other day, the m'em sahib (She Who Must Be Obeyed!) mentioned that the dryer has stopped heating. Well, dang!

What I've done so far:
1.) checked airflow outside at the vent. Lots of air; flowing normally (cold!)
2.) pulled the beast out from the wall, got behind it (not easy as they're on pedestals), removed the vent piping and checked for airflow. Full flow and the vent pipe is NOT clogged. 2 90 degree bends but it's a short 30" run to the outside. Not a plugged vent problem. Not sure how far into the cycle the burner fires but I'm guessing on a Heavy Duty setting, it should light off inside of a minute. It does not.
3.) cycled the gas valve (to make certain there was no 'yutz' in the line), THEN disconnected the gas line from the dryer and oh-so-cautiously checked for gas (no, didn't blow myself up). Not a gas flow problem.
4.) not able to find diagnostic mode for Whirlpool Duet Electronic Gas Dryer (only the Duet 'Sport'...huh?)
5.) but, no trouble codes appear in the display, no untoward sounds, no grinding, the drum spins, etc. In other words, it runs like the dryer we bought but no heat.
6.) the missus runs it on Timed Dry a lot, but none of the other modes offer heat either (if that's a clue)
6.) reluctantly surmised that it must be an internal solenoid/valve problem (but you're the Big Kahuna, er, Samurai. Sigh...
7.) it's not a problem calling the professional repair dudes, but the engineer in me wants to know 'what's the dang deal'!

So, any thoughts? I'm at your mercy, O Learned One!

 


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#2 Samurai Appliance Repair Man

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Posted 26 December 2007 - 09:52 PM

You're going in, budrow. Remove the bottom panel with your favorite putty knife (two clips in the top seam, use a flashlight, you'll see 'em). Therein ye shall locate and test the high limit thermostat, the thermal fuse, and the thermistor for continuity (the thermistor should have a reading in the K-ohms range). See this diagram.

And look at the ignitor to make sure it's not visibly broken or cracked. If those all check good, then you'll graduate to live tests to make sure the burner wire harness is getting voltage.

#3 ddunk1946

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Posted 26 December 2007 - 10:57 PM

Wow, I wasn't expecting a reply so soon, thanks!

Unfortunately, I gotta go play Realtor this morning but will 'cast my eye' on it this p.m. before taking some out-of-town friends to dinner. (remember: A friend in need is...a pest!)

Hahaha Later, thanks!!!


#4 Pegi

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Posted 27 December 2007 - 03:48 AM

This repair manual is for the WHIRLPOOL DUET GAS AND ELECTRIC DRYERS

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#5 Pegi

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Posted 27 December 2007 - 04:09 AM

Here is the TECH SHEET FOR YOUR MODEL NUMBER

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#6 ddunk1946

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Posted 27 December 2007 - 05:45 AM

Miss Pegi,

I am overwhelmed by the support here; many thanks for your kind additions! They are VERY valuable.

I'm not an expert in appliance repair (although I have kept my dishwasher going for several years) but spent some time in engineering and 18+ years in the computer 'bidness' with IBM and Apple. So, perhaps I can help in one of the other (computer) forums.

'Thank you, ma'am. Always deeper in your debt!' (Quick; what's the movie? Brraaap! That's the buzzer; it was Cat Ballou!

Seriously, I really appreciate this; will keep you all posted, if you're interested.




#7 Pegi

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Posted 27 December 2007 - 05:52 AM

:cool:..You are welcome and we are always interested in any resolution to any problem..;)

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#8 Samurai Appliance Repair Man

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Posted 27 December 2007 - 07:21 AM

[user=29986]ddunk1946[/user] wrote:

Seriously, I really appreciate this; will keep you all posted, if you're interested.


I love a happy ending; I get all teary-eyed and misty. :argh:

#9 ddunk1946

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Posted 27 December 2007 - 11:06 PM

You guys are too funny; I say the identical things! Someone will go to great lengths to tell this long, complicated story only to have me, at the end, make a great show of dabbing tears from my eyes, sniffling and saying, 'I LOVE a happy ending!'. haha That usually gets a better reaction than the story. :D

#10 ddunk1946

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Posted 27 December 2007 - 11:22 PM

Ok, guys 'n gals, dudes and dudettes, groupies and assorted hangers-on, here's the deal...

I performed all the diagnostics, pulled the toe panel, Hoovered (ok, Dysoned) out the interior I could reach, unplugged and plugged component connections(in case of corrosion) and took resistance readings per the tech sheet. The only suspicious reading I found (which may have something to do with my need to brush up on my DVM skills!) was the Thermal Fuse. Or, as they say on The Continent, 'le Fusible Thermique'.

Visible inspection of the link gave me no clue, but I cleaned the surfaces and replaced it and the thermistor, turned on the dryer, jumpered across the TF and the ignitor fired, gas flowed and the dryer started heating.

That's empirical enough for me (unless there's something else that will blow the new one!). So, I'll see if I can order one from your companion site and get back to the business of clean clothes.

At dinner last night with friends, I went 'round the table and said, 'Hands up, everyone who knows what's wrong with our $1000 dryer! What, no one? Then it must be ME!' haha The m'em sahib was very excited but, alas, no gratitude sex as we ate too much and stayed out too late. This was actually fine but must certainly be a sign of old/advancing age, n'cest pas?

Anyhoo, wish me luck on the parts ordering and I'll report back once it's up and running (and stays running!).

Many thanks, folks!



#11 ddunk1946

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Posted 29 December 2007 - 06:18 AM

'The Plot Sickens' aka 'The Final Chapter!' (we hope!)

Good morning!

Well, the part(s) arrived before 10 this morning via FedEx. If I'm gonna pay for next day and Saturday delivery, I might as well get two (2) in case there's still something upstream that blew the first one. Heck, at only $13.55 each that's like shootin' at the ground, ya can't miss!

Anyway, I pulled the lint ductwork (giving me even easier access to the thermal fuse) to make certain everything was clean (found two (2) pennies in the duct. Yikes!). Buttoned everything back up, connected vent and gas line and fired it up. Hooray, it works great!

Since Murphy has been seen in these parts, I will keep my fingers crossed while the normal Saturday laundry is processed. I see in the fine print of the Tech Sheet that the cabinet should be cleaned out every two years. Who knew? But, I'll certainly watch that from now on.

The missus (aka The Brains of the Outfit) has expressed a desire for either pizza or mexican food for lunch. I said, 'So, basically, you're looking for something that goes good with beer?' 'Gee, I didn't think about that, but yeah maybe!' she said. I think she should pay, don't you? :D

Seriously, that has been a great experience and I can't thank you both enough for your help, insight and expert opinion. And, you made me laugh like hell!

Hope 2008 is great for all of us! Many thanks again and I'll check back periodically.


#12 Pegi

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Posted 29 December 2007 - 06:55 AM

LOL...yea we funny at times...makes the days go better...glad it is fixed, remember that fuse blew because the dryer vent system overheated so be sure to keep a check on the air flow out of the dryer to the outside....if it goes again change the cycling thermostat, Whirlpool says to change that thermostat anytime that fuse blows....;)...thanks for the follow up...I will take Mexican but no beer.....:P
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#13 ddunk1946

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Posted 29 December 2007 - 10:50 AM

Thanks, I will keep that in mind about the thermostat.

Yeah, we're big drinkers; we split a Miller Lite at lunch and I have, maybe 4 margaritas a year. Whooo!

Actually, I didn't know we could put anything down for a favorite beverage or I woulda put water with lemon, which is what I usually order. I can drink a beer (A beer) if it's REALLY cold. There is a local pizza place that freezes their mugs so we usually get a Miller Lite and watch it make ice in the mug. After it warms, I lose interest. haha

ANYway, thanks again!


#14 ddunk1946

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Posted 29 December 2007 - 11:03 AM

Pegi,

By 'cycling thermostat' do you mean, at the risk of asking a stupid question, the High Limit Thermostat on the burner cover or the Thermistor, down by the Thermal Fuse?

Thankyew!


#15 Pegi

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Posted 29 December 2007 - 11:35 AM

Ooops forgot this was a Duet...sorry....my bad.  Uses a thermister in place of the cycling thermostat looks like...;)
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#16 ddunk1946

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Posted 29 December 2007 - 11:40 AM

Wow, I actually know where that is! ;)

Thanks for the clarification!





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