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Guest Chilly Willy

GE side-by-side gets too cold

13 posts in this topic

My GE Profile Arctica PSS27SGMB goes way below the temp setting on the freezer & frig.  It freezes the water reservior and therefore the water desipnsor in the door does not work.  I have to turn the digital termostats to "off" and let things warm up.  It will work fine for a while after that.  Once the water dispenser stops working agin, I check the temperature read out and see that it has drooped way below the set temperature.

Could this be the damper control that lets cold air into the frig side from the freezer.  Why would the freezer get colder than its setting?

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[user=0]Chilly Willy[/user] wrote:

Why would the freezer get colder than its setting?

GE Profile Arctica has a "Pre-chill" for its adaptive defrost control. "Pre-chill" would lower the freezer to -17 F (-27 C), much lower than its normal setting.

The "Pre-chill" operation could last at least 2 hours before defrost-heating. It could last for 8 hours if the freezer door were open frequenctly.

The "Pre-chill" would freeze the water reservior and the fresh food on the fresh food side if the damper control is bad (or stuck open).

The Seven

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Seven,

Thanks for the reply!  Can the damper control be "unstuck" and function properly or must it be replaced?

Chilly Willy

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There is a known issue with the damper on these - (sacrilege mode on) I suggest you call GE Service on this (sacrilege mode off).

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I may try to tackle this myself.  Do you know how I can get step-by-step insructions on how to replace the damper?  Would you really discourage me from trying this?

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Read this

  Are you sure you need a damper?  I can tell you what to look for.

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Jedi,

Based on all my research, the highest probable cause of the problem is the damper.  Based on those odds, I am willing to buy the part and replace it my self but certainly don't want to waste time or money.  I will have a GE service person do it as a last resort and only if some one can persuade me not to do it myself.

Willy

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Here is knowledge.

     Remove the light cover from the top of the fresh food compartment.  Remove the light  bulb that is to the rear and loosen the one toward the front till the bulb goes out.  Now use a flashlight, squint, and close one eye and look into the damper assembly.  You may see the damper door broken off and laying sideways down inside the damper. 

Attached is a picture of a new damper assembly next to an old one.  (the new one is on the left)

More knowledge will be dispensed as needed.

post-2-129045084637_thumb.jpg

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Having this problem with my Artica now. Repair guy can't come till Monday. What's the best way to keep everything from freezing in the meantime? Anything I can do to block part of the damper, etc? Or should I just turn the fridge on/off throughout the day?

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Might try puttng some tape over the opening, try covering half of it and adjust from there.

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Please note that the cold air get blown down through the drawers via the channel on the back wall of the fridge compartment also .

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[user=0]guest[/user] wrote:

Please note that the cold air gets blown down through the drawers

It happens at this time of year, but the weather will turn in a couple of weeks.

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