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sears range class action suit


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8 replies to this topic

#1 BrntToast

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Posted 20 February 2008 - 04:37 PM

http://www.appliance...&zone=0&first=1

apparently the ranges made by other manufacturers only tip over when they are sold from a sears store.... that kenmore sticker must be REALLY heavy   :P

 

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#2 nickfixit

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Posted 23 February 2008 - 10:39 PM

It is a joke to go after Sears and ignore the other retailers. It's rare as hell to see any stove with the anti-tip device installed. I would say it's less than 1 out of a hundred. Home Depot, Lowes, Best Buy, ABC Warehouse and all the smaller outfits are doing exactly as Sears does.

I believe it was David Letterman who used the phrase...

"The biggest weasels in all of Weaseldom"

" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#3 Scottthewolf

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Posted 24 February 2008 - 09:34 AM

Nick,

Just curious, did you get something in the mail from a law firm about a Maytag/Whirlpool class action lawsuit on overtime pay?  I did. I'm not sure I should include myself in the lawsuit. It might ban me permanently from ever working for Sears or Whirlpool again.

 

Scott Wolf

#4 creative_repair

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Posted 06 March 2008 - 11:30 AM

I would like to get in on the action of installing
Creative Repair Services

Affordable and prompt because slow and expensive was already taken

Heating/Air/plumbing,Appliance repair and installations



#5 Crouching Tiger

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Posted 10 March 2008 - 02:31 PM

Here in Ontario, Sears is telling us that only gas ranges need the anti-tip bracket.  We must follow the installation code for NG and LP appliances governed by the T$$A (Technical Standards and Safety Authority).  The code reference states that the appliance as well as all accessories and components must be installed according to the manufacturers installation instructions.  When we see the bracket not installed we fill out a non-immediate hazard tag leave a copy on the appliance and with the customer and file one in the shop.  The shop must then contact the gas supplier and notify them that there is a customer with an installation that is not to code.  The customer now has 90 days to correct the problem or else the gas utility will be calling them and possibly shutting the gas off.  

     Now the majority of our customers have paid either Sears or some other installer to safely install their appliance according to the installation instructions and yet they have no bracket.  Although it is not very likely that the range will tip over, the fact remains that it was the installers job to do it right the first time with the bracket - ITS IN THE MANUAL!  Why this only applies to gas models here in Ontario I still don't understand, I guess they are worried the gas line will break off when the range tips over after the customer stands on the oven door to reach the cupboard where they keep the whiskey they need after realizing how much they hate Sears.


#6 Appliance Assistant

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Posted 08 April 2008 - 06:09 AM

I'm wondering if a cable strapping the stove to the wall or base board to protect the stove from tipping would protect me from law suits like the one sears just lost.  It would definitely work and be a lot easier to install than those brackets are when your working with a concrete slab.

#7 Budget Appliance Repair

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Posted 08 April 2008 - 10:18 PM

[user=33386]Appliance Assistant[/user] wrote:

I'm wondering if a cable strapping the stove to the wall or base board to protect the stove from tipping would protect me from law suits like the one sears just lost. It would definitely work and be a lot easier to install than those brackets are when your working with a concrete slab.


I've seen just that type of setup on a slide-in gas range. A chain bolted to the 2x4 framing in the island and attached to the top corner of the range, (one of the chain links loop over a metal post on the back of range). You can slide the range out about 6"-8" then you have to remove the chain to slide out the rest of way to work on.
William Burk (Willie)
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Eureka, CA 95501

#8 Trying to help

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Posted 09 April 2008 - 12:21 PM

I believe in your neck of the woods Willie (California) there are some codes that state they have to be secured to the wall (gas products) because of the threat of earthquakes.  They didn't want units rolling out into the room and snapping gas lines). I use to advise techs via the phone on Pro Style units out there (DCS) on how to accomplish it.  First call I received on it I thought they were kidding.  Some Whirlpool units did come with a piece of picture wire across the back console that then hooked into a bracket mounted on the wall.  Was a little easier then messing with a anti tip bracket mounted to the floor.  
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#9 Budget Appliance Repair

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Posted 09 April 2008 - 10:11 PM

I don't normal do installs, so don't really know the codes applying to this.

The one I spoke of was the only one I've ever seen with a chain as an anti-tip device.

And in my 23 years of appliance repair here in California, I've probably only seen maybe less than a dozen ranges that even have the anti-tip bracket on the floor.
William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501




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