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Helping a friend with her GE Profile GSD4020Z00BB...won't drain


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#1 fgump

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Posted 13 April 2005 - 04:37 PM

My wife and I dropped our son off at a friend's house tonight so we could enjoy a tot-free dinner.  My wife noticed a strange noise in their kitchen, and we were told that their GE Profile dishwasher was not draining.  My wife and I then went out to dinner, and upon returning, I set about investigating.  Sure enough, it remains full of water, washes fine, but will not drain (except a very little trickle) into the disposal.  Removing the inlet to the disposal from the DW yields just a trickle during the supposed drain cycle.

I pulled the lower cover off, and observed the motor turning, and the drain valve actuator working, and I can hear the pump change, but it is not flowing out the drain hose.  I did not pull the hose off the pump to see if it's draining there...is that my next step? 

Model number is GSD4020Z00BB, S/N AT764169B.  Her husband is out of town for the next few days, and the dishwasher is a real helper in her house.  Any advice appreciated!

Thanks.


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#2 Samurai Appliance Repair Man

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Posted 13 April 2005 - 05:57 PM

[user=224]fgump[/user] wrote:

I did not pull the hose off the pump to see if it's draining there...is that my next step?


You betcha. More things to look for in Dishwasher Drainology

#3 Rackshaw

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Posted 14 April 2005 - 03:47 AM

Also if its got an air gap - check it. It could be clogged.




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