Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

  • Announcements

    • Samurai Appliance Repair Man

      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

      Topics with the complete and accurate model number in the topic title will get priority attention. You can validate your model number by entering into the form on this page: http://www.repairclinic.com/?clearLs=true For more help on using Appliantology effectively, please see this page:  
mr 409

Kenmore 110.23812100 Type 111

19 posts in this topic

My Kenmore 110.23812100 Type 111 make a horrid clunking noise while spinning.   Observing with lid open it appears agitator/tub is not properly engaging.  Sounds like a off balance load clunk but it is not balanced.  I have removed cover per instructions found here and do not see any obvious problems.  Transmission/gear box issue?

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

it's going to be hard to diagnosis a noise...but you are on the right track  so far by opening it up...here are a few things to check

1) read this link on the skate plate....these are very prone for getting out of kilter and will raise more cain than a jackass in a tin barn

2)could be a drive block going bad (underneath the agitator) spin tube goes through it and the whole tub assembly is held down by a screw on lock nut

3)actual spin tube itself

4)broken rear tub stabilizer spring letting the tub lean forward, or the (brown shoes) pads that sit underneath the skateplate asembly that it rides on, whenthey go bad the whole tub moves very easily (too much side to side)

5)lastly could be the clutch or the tranny, I would suggest removing it and running it in spin cycle (jump out the lid switch wires so it will spin with the cabinet off (if it's off) or otherwise just hold the lid down...after removing the agitator lay the machine down and remove the 3 ...1/2 bolts and the tranny assembly will slide out motor still intact

hope this is of some help, if there is anyway you could post the noise it makes that would be a big help.....good  luck

Share this post


Link to post
Share on other sites

Not #1

Not #2

Not #3

Not #4

Probably #5

post-4109-129045099995_thumb.jpg

post-4109-129045100199_thumb.jpg

Share this post


Link to post
Share on other sites

Video of wash machine problem.

 

Share this post


Link to post
Share on other sites

with everything apart grab the white drive cam on the bottom of the spintube and turn it CCW and see if the tub spins smoothly without the noise (if so then you should be good from the spin tube up)...next...do the floor test by plugging the motor harness in with everything but the pump attatched and floor test it without a load on it and see if the noise is present(turn timer to final spin and see what happens) ...more than likely tranny...post back...good  luck

Share this post


Link to post
Share on other sites

Tranny shot, replaced and does not make previous noise as shown and heard in video.  Now however, it makes a loud clicking noise only in the agitation cycle.  Sounds like the brake clicking on and off.  Any suggestions as to what I may have overlooked in putting it back together?

Share this post


Link to post
Share on other sites

Coupler between motor and trans. is O.K.?   Also the agitator dogs ?

Share this post


Link to post
Share on other sites

I changed out the coupler between the motor and transmission while I changed out the transmission.  I will have to check the agitator dogs, but the sound seems to be coming from bottum side of wash machine.  Any other help from all of you appliance guru's would greatly be appreciated.

Share this post


Link to post
Share on other sites

As Grey Shrek said could be the agitator dogs....grab the top of the agitator and see if it spins freely both ways (if so then the dogs are shot) should turn clockwise and not grab but when turning CCW it should grab (they make a ratcheting sound when bad)

Those new style drive couplers can be alittle tricky when installing....the center metal section can be alittle hard to get to seat flush on the tranny side (motor side seems to go on fine) if it doesn't go on far enough it will make the rubber section cock sideways and can put the whole works in a bind  and sometimes make a burning smell

Share this post


Link to post
Share on other sites

I believe I may have reversed the clutch reassemble.  I installed clutch basket, wire retaining ring, metal washer, then the "C" clip into grooves on gear shaft over the metal washer.  I believe it should be clutch baseket, wire retaining ring, "C" clip and then the metal washer over all.  Pictures I posted above were of old transmission and I still can't make out weather the "C" clip is over or under the metal washer.

Share this post


Link to post
Share on other sites

[user=4109]mr 409[/user] wrote:

I believe I may have reversed the clutch reassemble. I installed clutch basket, wire retaining ring, metal washer, then the "C" clip into grooves on gear shaft over the metal washer. I believe it should be clutch baseket, wire retaining ring, "C" clip and then the metal washer over all. Pictures I posted above were of old transmission and I still can't make out weather the "C" clip is over or under the metal washer.

Metal/cupped washer goes on top of c-clip. This cupped washer is the thrust support that the bottom of the spin tube rides on.

Share this post


Link to post
Share on other sites

Metal cupped washer reinstalled to be over "C" clip and clicking noise eliminated.  Thanks to all of your help and to this site for awesome pictures and explanations.

Share this post


Link to post
Share on other sites

good job:rah:

Share this post


Link to post
Share on other sites

Which way does the cup washer face.  There are two tabs on one side of the washer  on mine.  Do the tabs face the c-clip or does it face the the brake cam?  Thanks.

Share this post


Link to post
Share on other sites

If we are both thinking of the same thing , the tab faces the "c" clip.

Share this post


Link to post
Share on other sites

Great....thanks.

Share this post


Link to post
Share on other sites

thanks tjis just solve my problem also

Share this post


Link to post
Share on other sites