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kenmore direct drive washer motor stalls


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12 replies to this topic

#1 kal751

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Posted 17 May 2008 - 03:36 PM

This is my first post..

I have a kenmore(whiirlpool) direct drive washer (11082873100)

After the wash cycle,the washer stops and will not drain or spin..the motor hums and then the overload switch shuts it down.. the motor will attempt to restart  but again the overload kicks in ...

When the motor cools down and I move the timer to the last spin and drain setting, the motor will start and spin and drain the tub.

so basically the motor locks up during the mid cycle of the wash/rinse and kicks in the over load.

read an earlier post by VaEagle about a similar problem

I've done the following:

1. checked and by-passed the lid switch..it works fine

2. removed pump and motor to check coupling..no problems there

3. disconnected  pump from motor with washer on.... motor still stalls...this would indicate that the pump is ok..

4. disconnected  motor from transmission with washer on...motor still stalls..this would indicate that the transmission is not the problem

obviously, the motor and/or signal going to it is faulty


Any suggestions on how to troubleshoot the motor or signal/timer


thanks for the help
 

kevin


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#2 RegUS_PatOff

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Posted 17 May 2008 - 03:53 PM

One of the contacts in the Timer could be bad.

I'm not sure, but you may be able to open it and take a look.

click on picture
Posted Image

Does that washer have another cycle you could use, Normal, Permanent Press, ect...

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#3 kal751

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Posted 18 May 2008 - 10:21 AM

I checked all three of the washer settings(normal ,permanent press and knit/delicate) and the motor stalls in all three..

It will complete the agitation and then when it gets ready to spin and drain, it stalls.

After the motor cools down, if I move the timer to the final spin and drain of the cycle the motor will run and complete cycle..so that tells me that the motor reverses ... 

did look at timer housing..no easy way to take apart ... anyway to do external checks on it?

thanks,

 

kevin


#4 RegUS_PatOff

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Posted 18 May 2008 - 10:35 AM

When it's in the Normal Agitate cycle, does the motor start out slow and then switch to high speed ?

 

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#5 kal751

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Posted 18 May 2008 - 02:40 PM

it only agitates at one speed, which i would call fast

#6 kal751

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Posted 20 May 2008 - 04:40 AM

Should I be looking at a new timer?... The motor stalls at the end of the wash cycle on all settings... it does run in reverse for the final drain and spin after the motor cools down ...  

#7 RegUS_PatOff

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Posted 20 May 2008 - 06:07 AM

Does the motor stop before it's finished the wash cycle ?

It may be the (bad) motor overheating...

What if you start a wash cycle, and when it's done filling with water, turn the timer to near the end of the wash cycle, and let it finish washing, and see if it will automaticaly go to the spin cycle.

 


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#8 kal751

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Posted 20 May 2008 - 02:02 PM

Well, here's what i found out tonite:

I have the motor disconnected from the pump and transmission..

When i start a wash cycle , if I move the timer ahead, the motor goes thru its various cycles without stalling..

If I let it go thru a normal wash cycle when it gets ready to spin and drain it stalls

As long as the motor is not too hot,,if it stalls  and i physically rotate the motor shaft ,it will run again..

If the motor is real hot ,it  won't start even after rotating shaft..

The only time it stalls is when the timer tries to restart the motor and /or motor direction

I'm thinking now that the motor must be the problem.

Any guidance would be appreciated

 

Thanks for your help so far..

 

Kevin

 



#9 Cactus Bob

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Posted 20 May 2008 - 02:29 PM

I THINK YOU HAVE A BAD MOTOR TOO  the motor when it is running gets hotter and hotter and when it needs to reverse it stops and cannot get going again  . if you have the motor off try a little 3&1 motor oil or zoom spout oil down the motor shaft  it might do the trick . if not you will need a motor

SORRY ABOUT THE SPELLING , I FIX GREAT , I DON'T SPELL WELL

#10 kal751

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Posted 21 May 2008 - 11:55 PM

thanks for advice, guys...

Used some 3in1 oil on the motor shaft... this freed up the motor as long as it was unloaded.

Had to get some wash done, so i hooked it back up to the pump and transmission... ran ok til the first drain and spin, then it stalled..

let it cool down a bit, pulled the pump off so i could rotate the motor shaft about 1 turn.. hooked pump back up.. and it ran rest of cycle...

did this pain-in-the-ass routine for two more loads, got the wife happy again..

anyway, this motor is shot, so i'm going to pick up a new one today..

i'll let you know how it turns out

kevin 


#11 kal751

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Posted 23 May 2008 - 11:18 AM

New motor solved the problem..Everything is back to normal ..

Final question:

 

New motor came with "motor shield"...and instructions with basic illustration of motor and shield... instructions say:

"IMPORTANT ..The enclosed motor shield must alwaus be attached to the new motor before installation"

The illustration  shows the motor with some dashed lines from the motor shield to the bottom of motor..

How is this suppose to be held on?..tape? adhesive? something else? 

Original motor had metal plate attached to bottom of motor mounts...this would not fit new motor....I had to leave it off so the metal attachment straps would work

Thanks, 

 Kevin



#12 Budget Appliance Repair

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Posted 23 May 2008 - 10:28 PM

The flaps on the cardboard piece tuck into the front and back edge of the motor frame and then the bottom motor clamp holds solidly in place when motor is installed.

William Burk (Willie)
Willie's Budget Appliance Repair
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#13 kal751

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Posted 24 May 2008 - 01:42 AM

thanks very much...i'll put ttogether that way and i'll be done..yippeee!...

 let's see... what's next on the list?...lol

kevin





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