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Kenmore Calypso # 110.22082100


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7 replies to this topic

#1 Dana

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Posted 18 July 2005 - 05:18 PM

I have had this washing machine for about four years and it started going through the following problems:

  • Doesn't complete the spin cycle.
  • The spin cycle seems like it continues to increase in RPM's. I mean REALLY fast! Then stops abruptly like I threw one of my inlaws down the stairs. :D
  • After the spin cycle stops it restarts a few minutes back.
[/*]
This issue occurs with every load now. I have heard a number of things regarding replacing Electronic Controls. If this is the case, can anyone tell me what it would cost to have the Sears folks replace this item??

Any input would be appreciated. :X

 

Thank you.

 

Dana


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#2 Mad Mac

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Posted 18 July 2005 - 06:23 PM

Let me tell you a story.....I'm an ex Sears tech, and I ran into one of these when it was about nine months old. Machine was dead, had a blown fuse on the motor control board. Changed the board, got the display back up but no response to controls. Replaced the microcomputer, ran all diagnostics, all OK. Guy asks me how much it would have cost if no warranty...I tell him to sit down. He starts laughing, then sees I'm serious....Trip charge, labour, parts and tax....$900!

Current price for the motor control (part number 8541034) runs about $150. My educated guess would be some kind of issue with the tacho that monitors the speed. Could be the motor, could be the board, possibly both. Any error codes on the display when it shuts down?
Mad Mac....Pray to God he's out there....somewhere.

#3 Dana

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Posted 18 July 2005 - 06:53 PM

The message we received prior to this issue was a LD for Long Drain. I checked the drain hose and it is not kinked or clogged.

 


#4 Samurai Appliance Repair Man

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Posted 19 July 2005 - 03:04 AM

Good story, Mac!  :)  I love war stories. 

Dana, more info on LD errors and Calypso horror stories at these two links:

http://fixitnow.com/...ore-calypso.htm

http://fixitnow.com/...ore-calypso.htm


#5 ApplianceTerminator

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Posted 19 July 2005 - 12:38 PM

I would think about the controls on that also   ..... That machine is just a F'in mess    the replaced them in the beginning with the basket drives and then the boards went nuts and now they are doing new U joint kits and new Motor pump kits as well   Hope ya have a warranty and just remember use HE detergents and no more than  about a 1/4 cap   that unit runs on now water ya dont need that much soap  

#6 Mad Mac

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Posted 19 July 2005 - 01:38 PM

[user=2264]ApplianceTerminator[/user] wrote:

I would think about the controls on that also   ..... That machine is just a F'in mess    the replaced them in the beginning with the basket drives and then the boards went nuts and now they are doing new U joint kits and new Motor pump kits as well  

You forgot the pumps locking up on the original models as well...and the pinholes in the drain hoses....

Mad Mac....Pray to God he's out there....somewhere.

#7 Dana

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Posted 19 July 2005 - 02:19 PM

:( So Here's my update.....and no, my warranty ran out last year. I'm out $1354.97 for what I was told was the top of the line and over time, with what I would save in water & energy, this machine would pay for itself.

I had the Sears Service person come out and look at it. I was infomred that I would need to replace the Basket Drive and ETC Board. They felt this would fix it but there was no guarantee. $475.25 plus the $65 service fee.

I called Sears and they for the most part said there was nothing I could do short of writing the CEO -- like that is going to help. They were not going to do anything to keep me as a customer. I guess they don't feel they need to. There is no credit and no repair.  So much for buying top of the line. I totally feel screwed.

 

 





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