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Guest jcastle

Kenmore direct drive washer motor start module bad?

4 posts in this topic

My kenmore direct drive washer model #20942991 will try to start the spin or agitate cycles, and most of the time it will just sit and click as if it were trying to start but just can't get up enough go juice.The cord gets hot and the laundry room fills with ozone..... Sometimes, the spin or agitate cycle starts just fine, but most of the time the machine will hang on one of the cycles. I took the start capacitor out and tested it. It was fine. I found that the clicking was coming from the Motor Start Module, so I took it out (Whirlpool part #8299621) but I have no idea how to test it to see if it needs to be replaced, or if it is just a weak motor that needs replaced. I am pretty sure that the motor is ok, based on the fact that once it starts, it seems to have alot of power and doesn't hesitate with big loads or spin slow or anything that you would expect from a bad motor. What do you think? Motor start module, bad motor or something else entirely?

Thanks,

James.

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Does it do this on all speeds? Try it out (switch off between changing the speed settings), let us know what happens.

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Yep, all speeds, doesn't matter if it is on hand wash or heavy duty, large or small load, or the amount of weight in the basin being light or heavy. Usually it will fill and begin agitation, then it won't start the spin cycle, The Motor Start Module will start clicking on and off about every half second, the cord will heat up and the room fills with ozone. Sometimes it will click a few times then begin spinning, But other times it won't even begin the first agitation it just starts clicking right away:?.

Thanks,

James.

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This sounds like a bad motor.  They're easy to install.

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