Posted 17 January 2009 - 03:37 PM
Posted 17 January 2009 - 04:01 PM
Need parts? Call our Parts Department now! 877-803-7957
Posted 30 January 2009 - 08:03 PM
If you are not technical, you should be able to get a replacement CD from MicroSoft. But you will have to prove to them that you have a valid license. There should be a sticker on the side of the PC that has the product key code. They will ask you for it. They will charge you to get a CD + shipping and handling. And they may charge you for the call. It has worked for me.
If you are S.O.L with M/S, then see if you can borrow a CD from someone, and use it to re-install the operating system, BUT YOU MUST HAVE THE ORIGINAL DRIVER CD FOR THE DEVICES ON YOUR PC OR YOU WILL GET STUCK AFTER THE REINSTALLATION of the operating system.
One of these steps will work.
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