Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

  • Announcements

    • Samurai Appliance Repair Man

      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

      Topics with the complete and accurate model number in the topic title will get priority attention. You can validate your model number by entering into the form on this page: http://www.repairclinic.com/?clearLs=true For more help on using Appliantology effectively, please see this page:  
rdmkc

whirlpool duet ghw9400pl door lock

7 posts in this topic

My new (less than a month old) Whirlpool Duet refuses, with impunity, to lock the door and do any wash!  It makes noises like it's going to lock, but then laughs in my face after 6 fakeouts and displays "f" then "dl".  What's my best approach to disciplining this incooperative new member of the family?

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

I would suggest calling warranty service.....anyone messes with this that is not aurhorized just might void your warranty if you get one of those rushed techs with a bad attitude that is having a real bad day.....;)  Not that anyone in here ever has one of those days, mind you....:cool:

Share this post


Link to post
Share on other sites

F/dL

Door Lock Error

A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.

  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure

 

Send for help!

Share this post


Link to post
Share on other sites

Warranty man it is then!  However, I feel I should let you know that even when threatened with the warranty man, the washer still refuses to cooperate.  Hopefully WM can instill some respect.  If it works, I'll have to keep him in mind for my soon to be teenager.

Share this post


Link to post
Share on other sites

If you hear a bunch of clicking toward the back of the machine its not the door lock its the upper controller .... It willl try to lock the door several times and you will hear the relays on that board clicking .... Thank god for the Warranty the board on the new one is like 500 dollars...   Like I said if ya hear a bunck of clicking it's the controller ( machine)   ... Its in warranty dont freak out    .... just remember only use HE soaps and no more that 1/4 cup of that detergent....   enjoy and best wishes

Share this post


Link to post
Share on other sites

I'm not sure if the noise it makes at me constitues a lot of clicking.  It seems to click just when it's teasing me about locking.  Click.  Psych!  Click.  Psych!  Click.  Psych!  Click.  Psych!  Click.  Psych!  Click.  Psych!  Flashing red f dl..........great disappointment.:(

Share this post


Link to post
Share on other sites

is the clicking from the door lock or is the clicking  from the top back of the machine ....  Its brand new so its IW   call them  and have a beer while ya wait

Share this post


Link to post
Share on other sites