Jump to content



Learn appliance repair at the Samurai Tech Academy.  Learn more.  Earn more.


Parts Search
Site Search

FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource!

The world-famous Samurai Appliance Repair Forums


To get started, click here.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

LG WM1814CW


  • Please log in to reply
43 replies to this topic

#1 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 01 April 2009 - 11:36 AM

Greetings!

I am in the hate part of my love/hate relationship with my LG washer.  I have followed so many instructions, flooded the basement, cleaned filters, even sang it a song to soothe its worried self, and still I cannot stop it from yelling at me "OE" clean the filter, unbend the hose!

Sheesh, what must I do know? Genuflect? I will if it will get my laundry clean!

Please oh wise and all knowing Samurai (and gang) Please enlighten me on how to trouble shoot (or shoot) this beast!

With humbled thanks

 

Amyjean

I embrace that which I cannot change...
Housework RULES!

Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 01 April 2009 - 11:58 AM

OE Drain Error:   • Not fully drained within 10 minutes.
Does the washer drain out fully ?

Did you clean out the Filter behind that little door on the lower left front of the machine ?

was it clogged ?

.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#3 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 01 April 2009 - 12:59 PM

I did clean out the filter on the bottom front, plus looked inside to see if there was anything lodged in there. It was clean.

I then looked at the grey drain hose in back, and sure enough, as I ran a short cycle- it sat showing 15 minutes- forever- then the hose moved- but no water draining at all. I could hear it working to drain- but no draining.

 

I embrace that which I cannot change...
Housework RULES!

#4 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 01 April 2009 - 01:07 PM

It could be a bad Pump ...  or still clogged somewhere...

try taking the Hose off... (may need some towels ...)

WM1814 Service Manual

.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#5 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 01 April 2009 - 01:17 PM

OKay- here is where I should stop. If I attempt any type of removal of crutial operating parts,  I feel we will be buying a new machine. Me and machinery =bad combination.

Seriously,  I blew out the power to our neighborhood thinking a range repair component was "plug and play"...the arc was pretty though.

I think my dear Husband can do this task.:)

 

Thank you for your help! I'll let you know what happened after he wrenches on it.

I embrace that which I cannot change...
Housework RULES!

#6 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 02 April 2009 - 09:59 AM

$450.00 later...

the pump is shot. 3 yr old machine and it has burned out.

Why? Because the drain hose in back was pushed all the way down to the bottom of the drain pipe, which restricted adquate air flow for proper drainage.

Its Thursday- repair should be done Wednesday...

I've got 4 kids...

and no washer

 

:shock: 

I embrace that which I cannot change...
Housework RULES!

#7 denrayr

denrayr

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,134 posts

Posted 02 April 2009 - 10:17 AM

[user=49197]neehowhenhow[/user] wrote:

$450.00 later...

the pump is shot. 3 yr old machine and it has burned out.

Why? Because the drain hose in back was pushed all the way down to the bottom of the drain pipe, which restricted adquate air flow for proper drainage.

Its Thursday- repair should be done Wednesday...

I've got 4 kids...

and no washer

 

:shock: 

Posted Image i need to raise my prices.....
RedRock Appliance Service

435-773-7838

www.redrockrepair.com

Serving St George and Southern Utah

#8 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 02 April 2009 - 11:44 AM

oh my- please dont say that!

I hope I wasn't "Hosed" :D

I embrace that which I cannot change...
Housework RULES!

#9 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 02 April 2009 - 12:04 PM

so- onto my soapbox.

I am reading that more and more people are experiencing problems with this particular company product.

http://www.consumera...ng_machine.html

 

The technician said that the INSTALLERS caused the problem and he sees this burning out of motors a lot.

I just wrote a scathing letter to LG and now off to Home Depot.

 

hell hath no fury! And I hath no washer!!!!!!!!!!!!!!

I embrace that which I cannot change...
Housework RULES!

#10 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 02 April 2009 - 01:03 PM

neehowhenhow wrote:

the pump is shot. 3 yr old machine and it has burned out.

Why? Because the drain hose in back was pushed all the way down to the bottom of the drain pipe, which restricted adquate air flow for proper drainage.

neehowhenhow wrote:

The technician said that the INSTALLERS caused the problem and he sees this burning out of motors a lot.

It's not just LG (if you believe any of those complaints from that website)

here's the link for Whirlpool

http://www.consumera...ng_machine.html

 

Sears Kenmore

http://www.consumera...rs_washers.html

 

Frigidaire

http://www.consumera...frigidaire.html

 

LG Pump $ 52
click on picture
Posted Image

LG WM1814 Service Manual

.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#11 denrayr

denrayr

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,134 posts

Posted 02 April 2009 - 01:49 PM

I just cant see the drain hose too far down into the drain causing the pump to fail. Usually the pump fails from coins, hairclips, toothpicks, etc. getting stuck and stripping out the impellor. I like LG, their parts are usually about half the cost of other manufacturers making them more affordable to repair.....and yes you are getting hosed.
RedRock Appliance Service

435-773-7838

www.redrockrepair.com

Serving St George and Southern Utah

#12 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 02 April 2009 - 04:01 PM

Looks like I need to make a call in the am.

thank guys

I embrace that which I cannot change...
Housework RULES!

#13 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 07 April 2009 - 07:09 AM

well,
I stopped the process with the repair company and I ordered the part myself. I also learned directly from LG they do NOT recommend the company I went with.
I wonder if I can install it myself or should I get some help?
any thoughts?
I embrace that which I cannot change...
Housework RULES!

#14 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,633 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 07 April 2009 - 07:23 AM

[user=49197]neehowhenhow[/user] wrote:

I wonder if I can install it myself or should I get some help?
any thoughts?

Piece of pie, Neehow!  Reg hooked you up with the manual, just read the section about replacing the pump. Purdy pitchers, too!  The biggest problem you may have is dealing with the hose clamps and some residual water that'll dribble outta the drum.  But these truly are minor things.  You can do dis!  If you can, it'd be way cool if you could take some of your own purdy pitchers of your handiwork and post 'em here so we can celebrate your victory with you. 


#15 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 07 April 2009 - 08:26 AM

Many thanks oh gracious and all knowing Samurai!
:)
I embrace that which I cannot change...
Housework RULES!

#16 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 07 April 2009 - 10:32 AM

Can you answer this for me?
what is the wrench this guy uses in this video?
http://www.wonderhow...ne-pump-261377/

 

it doesnt seem to be a special plumbers tool.

I embrace that which I cannot change...
Housework RULES!

#17 AccApp

AccApp

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,790 posts

Posted 07 April 2009 - 11:26 AM

The pliers used are just ordinary "Channellock" type pliers, (slip-joint, pump pliers, etc.). They are called by many different names. You can also use Vise-Grips (locking pliers) which I find much easier to use on those type of clamps as you can just set them and they keep the clamp open so you can wrestle the hoses back on.

However, you needn't remove the clamps on your LG, the drain pump just unscrews from it's housing with three little screws. You can access it by pulling the machine out and tilting it back at about 45° and reaching in from the bottom. Very easy job. Just unplug it first!

PS: $450??????? I need to triple my prices again.

"When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth." Sir Arthur Conan Doyle.


http://www.fixitnow.com/beerfund.htm

#18 Tronicsmasta

Tronicsmasta

    Senpai

  • Sublime Master of Appliantology
  • PipPipPipPip
  • 519 posts
  • Location: USA

Posted 07 April 2009 - 04:43 PM

450 for a pump??? we charge 80 for the pump and 158 for trip and labor..... lets double our prices!

It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call A&E Factory Service (1-800-905-9505), Sears(1-800-469-4663), or local service man you can trust (servicemagic.com).

#19 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,633 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 08 April 2009 - 05:07 AM

[user=49197]neehowhenhow[/user] wrote:

well,
I stopped the process with the repair company and I ordered the part myself. I also learned directly from LG they do NOT recommend the company I went with.


Good work! Congratulations on saving yourself some serious coinage and especially for not feeding that ripoff shop.

#20 neehowhenhow

neehowhenhow

    Yamabushi

  • Chief Appliantologist
  • PipPip
  • 99 posts
  • Location: USA
  • Flavorite Brew:Pete's wicked

Posted 09 April 2009 - 10:51 AM

Greetings-

I have the part, and we are discussing the procedure.

Will I have to take the door, sides, and top off to access the pump? Or can I simply lift up the top, or perhaps remove just the back panel to access it?

 

If I need to take it all apart- would simple household tools work to unclamp the drum, or do I need "special" tools for that?

 

thanks for your help!!!!!!

I embrace that which I cannot change...
Housework RULES!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."


The Appliance Guru | Master Samurai Tech

Real Time Analytics