Jump to content


Use this Search Box to Find Appliance Repair Help Now
Need help finding your model number?
365-day return policy on all parts purchased here, even electrical parts that have been installed!


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource for DIYers!

The world-famous Samurai Appliance Repair Forums


You can post a question and get repair help for FREE! Click here to get started.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

Samsung what a joke


  • Please log in to reply
4 replies to this topic

#1 BrntToast

BrntToast

    fellow,academy of sublime masters of appliantology

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,280 posts
  • Flavorite Brew:i quit drinking the day i woke up nude on the hood of my car with my keys up my butt

Posted 28 May 2009 - 07:49 PM

we recently started samsung warranty and i have to say they are a real piece of work

2 major issues right now are with apartment sized dryers...

i have a dv4006 that needs the drum support and glides, samsung has sent 2 supports out with no glides on it, along with the second support they sent me the felt and told us thats the glide :(

ive explained the glide is not listed on their site, but it is definitly supposed to be on the drum support( ive seen them on other units and saw what was left of one on the unit i am trying to order them for)

so samsung has now replied that i most be mistaken and they will not look any further unless i can provide a picture of said part???  and this was their tech support guy that told me this

i also have another of these dryers that is missing its motor pulley, again 2 motors later(sent without pulleys) this customer has been without a dryer for a month now
The only stupid question is the one not asked

hope i've been helpfull, if you wish to buy Brnt beer kick here


http://brnttoast.googlepages.com/home


feel free to prvt msg frigidaire questions my way

(i dont log in every day)

Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 29 May 2009 - 03:16 AM

all I could find for the Glides may be 

Assy gasket pad (2) req'd
Number:
DC97-07618A
Substitution:
DC97-10355C

but seems now it's about $180 and may be part of the Drum assy.

some info:
Samsung Frontier Dryer

Samsung Clothes Dryer Service Manual
.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#3 BrntToast

BrntToast

    fellow,academy of sublime masters of appliantology

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,280 posts
  • Flavorite Brew:i quit drinking the day i woke up nude on the hood of my car with my keys up my butt

Posted 29 May 2009 - 05:56 PM

this model is different, the dv4006 is a small apartment sized dryer

i got them their picture of the glide today, and also while i was there i took a picture of the motor pulley too :P
The only stupid question is the one not asked

hope i've been helpfull, if you wish to buy Brnt beer kick here


http://brnttoast.googlepages.com/home


feel free to prvt msg frigidaire questions my way

(i dont log in every day)

#4 nickfixit

nickfixit

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 2,151 posts
  • Location: USA
  • Flavorite Brew:Glen Livit

Posted 03 October 2009 - 02:25 AM

What can you expect from a company that can't even use good quality screws in their products. How many screws have you broken the center off trying to get into one of their fetid piles of dung?
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#5 Scottthewolf

Scottthewolf

    Senpai

  • Appliantology Fellow
  • PipPipPipPipPip
  • 2,735 posts
  • Location: USA
  • Flavorite Brew:Dunkin Donuts Coffee

Posted 04 October 2009 - 11:39 AM

Frigidaire comes to mind when you say bad screws. Especially on the sealed burner gas cooktops, and the front panel screws on the top load washers.
Scott Wolf




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."

The Appliance Guru | AppliancePartsResource.com | Samurai's Blog

Real Time Analytics