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Kenmore Intellisoft 350 model 625.383560


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2 replies to this topic

#1 clancy

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Posted 01 August 2009 - 08:59 AM

The unit is full of water. While in service the water is flowing through the discharge hose. Any ideas? I have checked the manual and run through the diagnostics but not clear what it is saying or how to do it. Help please.

This forum is awesome people helped me fix my ice machine. Now this. Thanks in advance to all who respond.

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#2 RegUS_PatOff

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Posted 01 August 2009 - 12:55 PM



Err1, Err3, Err4

motor inoperative / wiring harness or connection to switch / position switch . valve defect causing high torque

for reference:

625.383560 Owners Manual

Parts List & Diagrams


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#3 kdog

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Posted 01 August 2009 - 01:36 PM

If the valvewheel is indeed in the service position indicated by the arrow on the bracket, there is a problem with the valve itself - the seal under the rotor has failed, and/or the rotor itself. You can purchase the rotor and a seal kit and not that expensive. Be certain to dry out all of the small channels in the valve body before installing new seal and liberally lubricate bottom of new rotor with the foodgrade silicone grease supplied in the seal kit.
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