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Appliance Maintence Program for Customers


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6 replies to this topic

#1 Ritz

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Posted 05 October 2009 - 04:03 PM

I have this customer.  They would like me to put together a maintaince program for mid to high range appliances.  Duets, Monogram Refrigerator, GE Dual fuel range, GE dishwasher.  There's 15 units in all with these appliances in them.  Any insight on a maintence program would be greatly appreciated.  Thank you!!!!

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#2 RegUS_PatOff

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Posted 05 October 2009 - 04:13 PM

I'm no expert, but maybe just a % discount on each call ... (and parts)

20% ??    more ??

depends on location ... and priority ..

 

OR are you talking preventive maintenance ?



 



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#3 Ritz

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Posted 06 October 2009 - 06:10 AM

I am talking preventative maintence.  Like a program he wants me to lay something out.  I'm a little un seasoned and have no idea how to propose something like this.  Any suggetions are greatly appreciated.  Channing

#4 completeapplianceservice

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Posted 06 October 2009 - 02:24 PM

Dryer-check op. temp, lint build up (clean if necessary)
washer- check for proper operation, fill hoses for corrosion, leaks
refrig-check op. temp in both sides, i/m water line for leaks, corrosion

etc.
a lot of this isn't necessary but if he wants to pay you for it, go for it.

#5 RegUS_PatOff

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Posted 06 October 2009 - 04:38 PM

but if he wants a flat yearly amount for all preventive maintenance ...

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#6 completeapplianceservice

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Posted 07 October 2009 - 03:37 PM

yeah i know, just giving the op a place to start. i would list what you would check for each appliance, as well as a discounted price for any repairs that are found. add up how much time you would have to check all appliances in 1 unit, then multiply by 15

#7 Ritz

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Posted 08 October 2009 - 06:29 AM

Thanks for your suggestions and insight.  It is greatly appreciated.  I put together a brochure in publisher that I will send to you for further suggestions if you have the time. Its was kind a quick put together since I needed to get them something.  Thanks, Channing...




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