Posted 18 December 2009 - 11:26 AM
One late Sunday/early Monday - 2 A.M. - about 20 years ago - the phone rings. "I've hooked up my water heater, and it keeps sparking. I'm too nervous to sleep with it doing this." Being far too nice of a guy, my friend goes to the house.
The water heater is - gasp- wired correctly, working fine; he can't see any problem. The customer insists he wait and watch. After a couple of minutes, he sees a flash of light, reaches around to the back of the tank, and pulls out a live firefly.
They had a little chuckle, then - now 3 A.M. or better - my friend says,"That'll be $20." The guy erupted, red-faced and spraying spit - "But you didn't even DO anything!"
Posted 18 December 2009 - 01:16 PM
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Posted 18 December 2009 - 01:36 PM
Posted 18 December 2009 - 09:12 PM
Posted 19 December 2009 - 07:36 AM
Posted 21 December 2009 - 12:10 AM
I do it the way appl.tech does to avoid these "misunderstandings" -- tell right on the phone what the fee is and that payment is due when the service is rendered. Clears the air and shakes of the riff-raff.
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