24 replies to this topic

[RegUS_PatOff]

Home Depot offers the LG Electronics Front-Loading Washing Machine, model no. WM2050CW, for $538.20. 

enter Coupon Code   BMSM50 
(at bottom of Shopping Cart order)

to bring it down to $488.20 with free shipping.

Sales tax added where applicable.


LINK


other LG Appliances

[Scottthewolf]

WHO CARES? We are in the repair business, not sales. Hell will freeze over before I buy anything where the profits go to Korea.

[nickfixit]

That is awful cheap, i wonder what the wholesale cost is of a $1000 machine?

[appl.tech.29501]

I think thats below wholsale...on another note I found a new duet set on pedestals for $799...new! Not scratch and dent, not returned, new!!!

[completeapplianceservice]

I think he posts it for the few who might have a store for new sales.

[kdog]

LG= La' Garbag'e

[Econo Appliance]

I wouldn't put that thing in my house even if you paid me to!

[djwdjw]

Thanks for this. I bought one of these recently and am still in the 'price match' period.

If you see anything else on this or the DLE2050W, please post.

[Scottthewolf]

Why do you want these Korean made pieces of junk? 

Wait until you get holes in your paper thin dryer drum where it rides on the drum rollers and you need a $400.00 repair.

[Samurai Appliance Repair Man]

At the ASTI conference, I attended training on LG washers and refrigerators. The instructor was a dude named John out of Alabama. He was, hands-down, the best instructor there; kinda reminded me of one of my electronics instructors in the Navy: smart, funny, and knew his stuff cold.

Anyway, these LG machines ain't that bad once you get to know 'em. They have their quirks and, yes, they have their weak points like all machines. But John emphasized two things that you gotta do as a service tech on these machines: you gotta use the diagnostic mode and you absotootly have to be able to read a wiring diagram. You can test every component on that washer from the main control board.

Cool thing about these machines is they have no belt: it's a magnetic drive directly mounted on the drum like on the Fisher Paykel washers.

[djwdjw]

If anyone has links for service manuals for the WM2050CW or the DLE2050CW that would be great. They are new and not on the Lgservice site but having them handy would be nice.

[john63]

While it may be obvious to most of us that this is juvenile---servicers that eloquently trash-talk brands or models of appliances WITHOUT getting into specifics---other than it's "Made In Korea! For Christ Sakes!" " I wouldn't use one those if my own mother held a gun to my head!"

Usually have zippo knowledge of the brand or it's products. V-e-r-y unprofessional. This does NOT endear other professionals to be associated with *you*. Then again, maybe that doesn't matter to this "caliber" of service tech to begin with...

Consumers would prefer a technician that calmly & logically explains/describes any and all shortcomings about a specific appliance.

Picture NASA rocket engineers talking 9th grade level expletives deleted during the early 60s--after numerous failed launches trying to get the reliability of the engines.

Granted--privately, they cussed & cursed. Even then it was more at THEMSELVES for failing rather than any particular partner in the program (GE / Morton-Thiokol / General Dynamics / Raytheon / etc). 

 Grow up. Be Professional.

 

[Scottthewolf]

I have plenty knowledge of my appliances, including all the foreign brands.

I am just sick of my customers complaining "It's only a year old, it should not need a $400 repair already!" 

I'm also sick of the stores pushing this junk. 

As an ex auto assembly plant worker, I'm sick of imports period.  When you have your job eliminated  because everybody keeps buying imports, you'll understand. 

Out of work?  Keep buying imports!

[john63]

I am just sick of my customers complaining "It's only a year old, it should not need a $400 repair already!" 

******************************

That's inaccurate Scott---and you know it.

A statement like that implies to readers of this forum that WHIRLPOOL / GE / MAYTAG and any other American built or owned brand does NOT fail within 5 years.

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I'm also sick of the stores pushing this junk. 

******************************

Retailers sell what consumers WANT. This is supply & demand. Basic economics.

******************************

As an ex auto assembly plant worker, I'm sick of imports period.  When you have your job eliminated  because everybody keeps buying imports, you'll understand. 

Out of work?  Keep buying imports!

This can be quantified as a "tell". It gives the appearance that your real ulterior- motive is due to the loss of a job on the assembly line and NOT from any real tangible flaw or fault in an imported brand of appliance.

[Scottthewolf]

8 out of 10 of my customers swear that they never will buy an LG appliance again, especially refrigerators.

Alot of it has to do with LG's unwillingness to distribute parts to the local parts houses.

Ok, picture this, I had a customer with a Kenmore refrigerator, built by LG.

Christmas week, the control board on the fridge blows the relay for the compressor, I try to order the control board next day air from Sears, they say the best they can do is ship it to me 2 days after Christmas.

 

LG themselves was out of the control board as it was on factory backorder.

 

HELLO? this is the customers only refrigerator and they NEED the refrigerator FOR Christmas because they are having Christmas at their house!

Customer decides to ditch her 3 year old LG refrigerator that she paid $900 for and buys a Whirlpool refrigerator and makes sure she takes out the extended warranty as she swears she will never buy an LG product again.

 

 

 

[RegUS_PatOff]

soo... if I had a choice between a Whirlpool Duet made in Germany..

and a Duet Sport made in Mexico ...

[Scottthewolf]

Nobody seems to understand, it matters where the profits go, not where it's made or assembled.

If you love giving your money away to foreign countries, keep buying imports and then you can cry about your Toyota having 5 recalls and wonder why the economy still sucks in the USA.

[john63]

That's the *customer's* perogative. That--I can understand.

Your position--less so.

Again--this IMPLIES that on Christmas Eve/Christmas Day/NewYears Eve/Easter/Memorial Day/Labor Day/Thanksgiving/etc

Only LG (or imported) brand appliances fail on these holidays and that parts took two days to order. This is dishonest and false.

8 out of 10 of my customers swear that they never will buy an LG appliance again, especially refrigerators.

Most of the consumers that I interact with are intially dissatisfied that service was required on their LG refrigerator. *My job* is to resolve their problem quickly & efficiently. Answer any/all concerns that they have.

In the end--they're happy to be back in business and content that they've just made aquaintance with a servicer that KNOWS his job. This is part of being a good service technician. Judging from my posts on this forum---I think it is safe to say that if there are any issues with the LG products---I try to be as forthright as possible about it and offer SOLUTIONS. Most readers of this forum and customers at-large very much appreciate when a servicer is candid (and professional about it).

It takes NO skill to bash/smash *any* brand or type of appliance on this forum. Anyone can do it--it's that easy. No training required.

[RegUS_PatOff]

soo.. it doesn't matter who physically builds it, or how it's built or assembled ...

or where the assembly line is located..

or where the parts are made ..


soo.. if I worked on the assembly line for GM, but they closed my plant and moved the line to Mexico,

then that's OK .. and people should still buy those vehicles from GM
because they make the money, although I'm out of a job.

(former Delco employee)

[Scottthewolf]

I'm done with this thread.  Again, you've both missed my point.

I'll stop my bashing, I will just post my customers quotes from now on. 

I had a job interview with LG last year. One of the questions I asked in the interview is when they plan to start distributing their parts to the local parts houses.

He replied "Why would we do that?"

Have you ever worked on an LG dishwasher?  I had to replace a complete wiring harness, a door liner, pump and motor assembly AND a control board on an LG dishwasher.

LG sent the parts to the customer for free and LG paid us a mere $125 to do the repair. This job is at least a $300 repair.  Tell me how you like working on one of these after you've worked on one.

End of discussion. Period.