New member questions
Posted 27 February 2010 - 03:59 PM
Me and my service tech's need technical information on site; brand/model specific service manuals, illustrated parts breakdowns, recall info, parts availability/delivery times info, system/component troubleshooting guides, etc.
Is this information available on this site? What must I do to get it? Must I create a new post at the job site & wait for a response? I really don't know so I must ask.
Again, I am trying to take the vast knowledge of the internet to the job site. Do other members have any helpful suggestions or ideas that could help me do that?
Any help is greatly appreciated!
Posted 27 February 2010 - 05:16 PM
We're not really set up to be a tech hotline-- we have day jobs, too. I check in during the day either between calls or on my iphone while in the field, but we don't have operators standing by or anything. That's why the forum structure is ideal-- it's time-shifted vs. real-time so it allows for other activities.
Nevertheless, since the Samurai is compassionate and of great gootness, he makes every effort to help his apprentices achieve their mostest. If you're really in a jam in the field, you can try calling me at my compooter: 603-466-7388. That number will ring here at my 'pooter. If I'm here, I'll answer and if I can hepya, I will.
We can also video chat via Skype. This can be useful if you're on a notebook compooter and you can move it around the appliance you're working on so I can see, too. My Skype handle is zenzoidman.
I recommend that you download everything in the repair manual stash and keep a local copy on the hard drive of your notebook. That way, it's right where you need it and it's searchable!
You can get parts breakdowns for many brands at the Sears retail site.
For appliance recalls, check in frequently with http://recalls.fixitnow.com
(BTW, I'm moving this topic to the Enrolled Students Classroom so I don't get flooded with calls from Grasshoppers!)
Posted 27 February 2010 - 05:22 PM
I'm not sure of the access levels of the different user's levels..
one of my video productions: “Easter Seals: Walk With Me”
every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962
RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw
Posted 27 February 2010 - 05:39 PM
I only give full access to the Stash to Chiefs, Fellows, and the occasional soul who makes an unusually generous love-offering to The Cause.
Posted 28 February 2010 - 12:52 PM
I am trying my best to learn everything your site has available. But, I don't see any "secret stash of service manuals" option. I don't even see where you moved my original post. It's probably right in front of me, so don't be too harsh with your response (lol).
Again, thank you for you help!
Posted 28 February 2010 - 12:57 PM
Posted 28 February 2010 - 01:37 PM
But, I don't see any "secret stash of service manuals" option.
The link to the Stash was emailed to you shortly after you subscribed. You should have gotten it by now. Check your spam folders. If you still can't find it, lemme know and I'll re-send.
Posted 28 February 2010 - 02:18 PM
I have linked my "new" gmail address to this account & and based on what you said, I don't even see a SPAM option. (I'll have to look into this)
I have another email address-maybe you could send it to that: email@example.com or firstname.lastname@example.org.
Posted 28 February 2010 - 02:35 PM
WOW! I'm certain this info will be useful!
Thanks so much!
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