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Kenmore front load washer; Model 417.43042300

2 posts in this topic

This is a 18 month old unit.  It will not spin.  The belt in the rear is fine.  The motor does not run but does make a humming sound when the dial is positioned in the spin cycle area.  The water pump will run and run...even though I have vacuumed out the drain hose to remove ALL the water.  I also removed the drain hose from the pump end and there is no longer any water in the hose.  I have unplugged the washer and let it sit for an hour or more and tried to get it to act correctly but it did not change the problem.  It appears that the only internal controls are located in the far right rear corner and it would require removing the entire rear panel to access the internal controls.  My guess is a timer or water level indicator switch of some sort.  The door lock light functions properly and the unit will allow water to load.  So... the pump runsand runs and runs but she doesn't want to spin.

Help requested.  Sears wants about five tanks worth of gas (Ford Expedition) to come and fix it.  I think the part would cost about one tank ($70.00) or so.

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Need appliance parts? Call 877-803-7957 now!

Open the front panel, there's a tech sheet inside an envelope in there that explains a procedure for testing the motor and speed control board, both of which are prime suspects here.

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