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Laughing Raven

Whirlpool Stove storage drawer does not work well

5 posts in this topic

The model number is: GR460LXKP

The description says it all. This is so frustrating that we have been tempted to dump the thing in front of the Whirlpool dealer and buy a different brand. The drawer slips off the runner and binds causing my poor wife to struggle mightly with it before screaming in my direction to come fix it. Fixing it appears to be impossible due to a incompetent design. I seek enlightenment and hope, oh mighty Samurai, even though I realize that this is a problem unworthy of your attention.

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Need appliance parts? Call 877-803-7957 now!

See if this service pointer from Whirlpool will help with this problem.

[align=left]Gas Ranges[/align]

[align=left]Door Sticking[/align]

[align=left]K-251 / 4322191 / April 1997][/align]

[align=left]FOR ALL "E" LINE FREESTANDING MODELS[/align]

[align=left]CONDITION: Storage drawer difficult to open (sticking and binding).[/align]

[align=left]CAUSE:[/align]

[align=left]* Glide material not smooth, causing drawer to bind.[/align]

[align=left]* Possible shipping damage.[/align]

[align=left]CORRECTION: Apply grease (petroleum jelly) to the drawer and glides (this will allow[/align]

[align=left]the drawer to glide easier and will not react with the plastic parts).[/align]

[align=left]* Check rear main back for damage to the lower left or right corner—this can easily be straightened[/align]

[align=left]if contributing to drawer binding problem.[/align]

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If that does not help might want to look at replacing the rollers or rails to help with this problem.

GR460LXKP0_sb_06.jpg

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Well, thank you very much for the reply and the diagram. I printed it off and took it down to match with the stove. It will be no surprise to you I'm sure that it does not match what is installed. Drawer rail (9) does not have Spacer, Glide (11). Instead it has a roller that fails to help keep the rear roller on the drawer (14) in the rail when the drawer is pulled our. The whole drawer just sort of falls out of the rail when the drawer is about half way out. It cannot then be pushed back in without heaving the rear roller back into the rail or just by sliding the whole drawer along the floor.

I suppose that I should buy replacement rails with guides as shown in the diagram but it is frustrating since this monster came installed in a new home. We may just decide to scrap it since it is awkward to use and the top wants to discolor. Its too bad because it is an expensive thing. Whirlpool is off of my list of competent manufacturers. This is my last Whirlpool product.

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That is a shame since Whirlpool is the lesser of all of the evils out there.  Perhaps it would not cost that much to repair this one vs the cost of a new range, but either way you are quite welcome...;)

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