Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Lost with the new appliances? The Samurai teaches you Circuit Fu…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
John Pilot

GE Microwave. Turntable doesn't turn any more

14 posts in this topic

This Wave came with the new home.  After 2 years the Turn table just up and quit turning.  I am thinking it is the little motor that turns the Plate.  I have found the plate for sale on the web and I have the exploded view of the microwave oven but I don't know where to start first to take this thing apart to replace the motor?  Is there a step by step I can down load or could you please help me with do I take the door off or start from the Bottom up?:bananadance:

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

First you need to see if it is the motor that is bad. Usually you find the relay or switch that powers the motor and see if you have voltage.

It's good you want to fix it, but microwaves are better left to professionals. A novice could hurt themselves working on a microwave.

Nick

Share this post


Link to post
Share on other sites

Ouch.   I would hate to get hurt but it is probably try it or buy a new one.  I think I can install new one as cheap as a service call.  How can I check the part you are speeking of.  And by the way.  when you said I could get hurt what were you speeking of?  I like to try things, I am very handy but don't want to be recklessly  dangerous.

By the way when I mash the Turntable button to off the tray stays still then I turn it on and it slowly starts to move but only turns about 1 inch then stops.

Share this post


Link to post
Share on other sites

Thank You Jedi Master!   I am so amazed at this Web site.  I would of never thought I could of ever gotten this good info anywhere.

Share this post


Link to post
Share on other sites

   Dude, You're welcome.   People are now writing my boss a check for $75.00 just for my diagnosis.  The samurai runs this site out of his own pocket and he can only hope that once in a while people will buy their replacement parts from his site or maybe contribute to the beer fund. 

Share this post


Link to post
Share on other sites

I tested last night and the motor is getting the 21V when the Microwave is on and the motor is giveing a good OHM reading.  When I take the plate off it will turn the gear but when I put the plate back on the gear moves slightly then stops.

Hey by the way how do you get that gear off the motor.  you know the gear that matches up with the glass plate turntable? 

Thanks.

Share this post


Link to post
Share on other sites

How do I take the small plastic gear off of the small elec motor.  The gear is the one that fits up against the glass turntable.  Is it glued or do I need to pull hard or is there some Secret to disconnect it?

Share this post


Link to post
Share on other sites

    The motor just slides up into the bottom of the brown plastic star thing that you see from inside your oven cavity.  It could be melted together or just stuck with whatever fluid that spilled over and killed your motor.  Pull a little harder. 

Share this post


Link to post
Share on other sites

Wow thanks I had no idea the plastic wheel stayed in the cavidy of the microwave.  when I unscrewed the motor it droped out just like it should. 

I am so happy my Microwave now works like new and I  bought the part from the recomended page even though it was a few $ higher since I could of not done it without you.

Thanks.

Share this post


Link to post
Share on other sites

   Like the Tin Man and the Scare Crow the Force was within you the whole time.   Like Excalibur this power must only be used for good.   You are welcome.   May the Force be with you.

Share this post


Link to post
Share on other sites

[user=2]Jedi Appliance Guy[/user] wrote:

The answers you seek are here
It seems that the link is broken.  Would you please re-post?

Thank you

Share this post


Link to post
Share on other sites

What about the plate support roller ring? Does this unit have one and could the rollers be clogged with food?

Share this post


Link to post
Share on other sites

I replaced motor as above, works great! Never had a problem with food in rollers (wouldn't want to eat out of microwave that had that much mystery grossness under the plate and in the rollers without prior sterilization). Just follow the master's directions and you will be most happy you did.

Share this post


Link to post
Share on other sites