Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

  • Announcements

    • Samurai Appliance Repair Man

      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

      Topics with the complete and accurate model number in the topic title will get priority attention. You can validate your model number by entering into the form on this page: http://www.repairclinic.com/?clearLs=true For more help on using Appliantology effectively, please see this page:  
Mcubed

GE Washer partially drains, smells bad

13 posts in this topic

My GE washing machine WPSQ4160T2WW spins just fine, and seems to drain just fine, but after you take the clothes out, if you grab the agitator and shake it a little you can hear that there is water still in there that you can't see. I have pulled the drain line off of the back and gotten a fair amount of water out, but not all of it. After the next load, it will all be back. All of this was first noticed because the clothes smell aweful!

I have a new pump, will that fix my problem? And if so how the heck do I get the front panel off if this machine?

Thanks so much in advance for you advice.

Mike

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

front panel is removed by first removing the 4 torx t-20 screws along the top of the control panel (where the timer etc are)- once the cnt'l panel is lifted out, you can slide the top forward and off(careful as lid switch wires remain attached)- this will expose the 2 screws that secure the front panel on- you may need to replace the pump,or you may have a blocked hose or pump, pump is located in the front r.h. corned and is easily accessible with front panel removed.

Share this post


Link to post
Share on other sites

Got the front panel off. (Thanks, although mine was a little different). The pump looks like it is in good condition, and it spins freely. I replaced it, but would like to clean out the tub while I have it all apart, and before I try it.

But, now I can't get the air bell coupling off to expose the big nut that allows me to remove the spin basket. Any ideas?

Share this post


Link to post
Share on other sites
This thread might help.

Share this post


Link to post
Share on other sites

Those pics were truly worth a thousand words. Not only the same washer dryer as mine, but it looked like the same laundry room! I tried the claw hammer earlier but stopped for fear of breaking it. I went ahead and reassembled a few hours ago to at least see if my new pump fixed the old problem. Unfortunately it did not. When I take off the front of the machine I can still see about 2 inches of water right down by the drain hose that leads into the pump. So the old pump is back on and the new pump is on the way to the return department.

Talk to me about this anti-siphoning valve that exist somewhere out there. It seems logical that the pump is sucking water back in from the drain line. Also, I seem to have water trapped in the plastic ring that fits around the top of the INNER tub. Not the ring that you remove before taking out the agitator, etc, but the one that is only fitted to the inner tub. Of course since I didn't get the inner tub out, I can't get to the screws to remove it. I'll stand by for more advice before I get the hammer out again and do some real damage.

Share this post


Link to post
Share on other sites

'tis normal to have some water remaining in hoseafter pumping is complete, water in the upper ring is supposed to be there,as it is a balancing ring and the anti syphon kit is only required when draining machine into a floor drain or any drain that is less than 32 inches from the ground. if the bottom of your basket has an excessive amount of lint and guck, fill the machine partially with hot water and add a little c.l.r. to the water,allow to stand for an hour and then pump out, fill with hot water full and add a package of grapefruit tang crystals to the water and allow it to run a cycle or 2 to flush.

Share this post


Link to post
Share on other sites

I will try that first thing tomorrow morning. If that doesn't get the clothes to smelling better, do you think that pulling it all apart and trying to power clean it will help?

There doesn't seem to be too much gunk, but there is a little mildew on the plastic tub I would love to get out. Thanks so much for the help.

Share this post


Link to post
Share on other sites

Well, the tub doesn't look any cleaner, and there is still water in the bottom, but it currently smells better. Will try to use fabric softener on every load so as to add anything that smells good to the laundry.

Share this post


Link to post
Share on other sites

Be advised fabric softner is one of the things that causes this mold and smell so be sure not to over use it and use hot water and liquid bleach when ever possible to stop the build up of the stuff that causes the smelly mold

Share this post


Link to post
Share on other sites

Thanks for the info. I can see that bleach would do a better job. I think that the wife is shopping for a new washer, so if I can get her through the next few weeks without making it worse, I guess I will be OK. Thanks again for all of the info. Great website! If nothing else, I feel much better working on my appliances now.

Share this post


Link to post
Share on other sites

Welcome, be sure she gets a nice Whirlpool, Roper, Estate, Kitchenaid  top load Direct Drive washer, the simpler the better.

Share this post


Link to post
Share on other sites

It must have been the Zen vibe that let you know she is dedicated to finding a front load washer. And unfortunately, the only ones that look like they will fit in our laundry room are GE or Kenmore:X

Is there an appliance therapy website?

Share this post


Link to post
Share on other sites

See if the Whirlpool Duet will fit.....or the L.G.

Share this post


Link to post
Share on other sites