Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

  • Announcements

    • Samurai Appliance Repair Man

      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

      Topics with the complete and accurate model number in the topic title will get priority attention. You can validate your model number by entering into the form on this page: http://www.repairclinic.com/?clearLs=true For more help on using Appliantology effectively, please see this page:  
jb9

Kenmore refrigerator 363.8798784 frige not cooling enough

4 posts in this topic

Hello~

My Kenmore refrigerator model 363.8798784 isn't cooling enough to keep food from spoiling.  The freezer compartment is keeping things frozen and making ice cubes properly.  The frige is running 24/7.  I did use a duster and cleaned out a bunch of dust from underneath.  I have heard the compressor cycle on since dusting but the frige still isn't cooling.  I have heard what sounded like ice melting but haven't removed the back panel or seen any puddles on the floor.  I haven't any experience with frige maintenance and/or repair so any advice would be appreciated.

Thanks,

jb9 ;)

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

This is a G.E. frig , remove the rear panel on the inside of the freezer and see what the frost pattern looks like, something has the air flow blocked to the food compartment, you might have a defrost problem or you have a damper that is stuck closed not letting air into the food side...

Share this post


Link to post
Share on other sites

[user=533]Pegi[/user] wrote:

This is a G.E. frig , remove the rear panel on the inside of the freezer and see what the frost pattern looks like, something has the air flow blocked to the food compartment, you might have a defrost problem or you have a damper that is stuck closed not letting air into the food side...

pegi, someone told me this has an electronic damper do you know if that is correct? or is it manual and it may just be iced up? thanks  RR

Share this post


Link to post
Share on other sites

GE-built top freezer with the evaporator that looks like two springs - I believe GE haven't made any refrigeration for $ear$ for at least 10 years, probably longer.

Mechanical damper on this one.  As Pegi says, check frost pattern and stuck damper.

Share this post


Link to post
Share on other sites