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my washing machine doesn't spin, makes loud sound

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My washing machine MODEL # LXR9245EQ2 doesn't spin, makes loud sound, I removed everything ( I mean direct drive with help of spanner wranch and then removed whole inner tub[basket])and tried to spin, now it doen't make sound and motor runs correctly, shaft spins correctly. Appriciate any help

Thanks

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Need appliance parts? Call 877-803-7957 now!

Take a look at the drive block the spin basket was setting on top of, might be worn out inside sliding down the spin tube...

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does drive block means basket drive? holo tube? Can you please show me what is that part call or part#? Please. Thanks for your time

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[user=533]Pegi[/user] wrote:

Take a look at the drive block the spin basket was setting on top of, might be worn out inside sliding down the spin tube...

I forgot to mention you earlier, I already replaced new block drive, (I read somebodys problem, replied by you) still giving me load sound.

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Ok, the washer spins ok with the spin basket out but when it is in it does not spin and makes a loud sound??? Is this correct???  Did you see if the top of the basket drive assy the drive block sits on might be damaged???

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[user=533]Pegi[/user] wrote:

Ok, the washer spins ok with the spin basket out but when it is in it does not spin and makes a loud sound??? Is this correct???  Did you see if the top of the basket drive assy the drive block sits on might be damaged???

Yes thats correct, it spins ok with the basket out but when it is in it does not spin and makes loud sound.

If I see inside of basket drive assembly ( pipe like thing ) some thing like black rings doesn't look good. Thanks

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I tried to change whole basket drive assembly but getting same load sound. Can you please help me?

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