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6 replies to this topic

#1 Rlmjdime

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Posted 27 September 2010 - 05:20 PM

Unfortunately, I do have a warranty, but just moved oustide of the service area. The leak is closer to the freezer door from the coupling. What is the best technique at taking the freezer door apart once it is removed from the refrigerator? Is there a particular product that I should purchase for this model? I know the line to the coupling is 5/16 but most of the kits I've seen have been 1/4. Thank you in advance for any info.

Robert

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#2 john63

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Posted 27 September 2010 - 05:49 PM

[user=71178]Rlmjdime[/user] wrote:

Unfortunately, I do have a warranty, but just moved oustide of the service area. The leak is closer to the freezer door from the coupling. What is the best technique at taking the freezer door apart once it is removed from the refrigerator? Is there a particular product that I should purchase for this model? I know the line to the coupling is 5/16 but most of the kits I've seen have been 1/4. Thank you in advance for any info.

Robert


Is the water leaking from the *hinge* of the freezer door?

If yes---check the "John Guest" fittings at / near the hinge for correct install.

If the doors were removed---to allow delivery into the home---oftentimes the deliverymen either incorrectly re-installed the water line...

OR

Depending on the SERIAL NUMBER of your model---may be missing LG-specific "C" clips that were used on the water supply line connections.

Within the United States...

For an authorized servicer near you---go to:

www.lgusa.com

1) Move your *cursor* to "SUPPORT"

2) A mini-menu will be displayed---click on "Find A Repair Provider"

3) Follow the short instructions & enter your zip code.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#3 Rlmjdime

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Posted 27 September 2010 - 05:56 PM

Sorry, I should have been more specific about the type of leak. It is actually a pin-hole leak that is about a 1/4" out of the freezer door. So the chance for a coupling is not an option. I am unaware of the part that I should purchase to repair this myself. I will not pay someone for something that I can do myself, just wanted a little direction on how to disassemble the door and which product to purchase.

#4 john63

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Posted 27 September 2010 - 06:17 PM

Go to:

www.searspartsdirect.com

Enter your model number---you'll be able to examine "exploded-imaging" of your refrigerator---and locate parts needed.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#5 Samurai Appliance Repair Man

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Posted 27 September 2010 - 07:09 PM

If you go to http://lgtechassist.com/kb/ and register a new account, you may be approved even if you're not authorized. You'll need to show proof that you're really in the bidness of doing appliance repair (eg, yellow pages listing where they can look you up).

#6 Rlmjdime

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Posted 27 September 2010 - 07:13 PM

Awesome. Thanks guys. Is there a difference between the kit at the hardware store and ordering the hose off of the sears part catalog?

#7 clman

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Posted 01 October 2010 - 01:59 PM

The hose going into the door is not avail. as a part form LG. Furthermore the hose is foamed in and so is the door liner. As is the case with a lot of frig. door these days. The entire door will have to be replaced if you cannot find a way to splice it.

If Lg cannot find a servicer in your area that is willing to work with them on a one time basis they will have to exchange the unit.

25 Years in the biz. 9 years LG authorized.




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