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samsung refer RS263BBWP


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16 replies to this topic

#1 certified tech group 51

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Posted 28 October 2010 - 05:32 PM

Has any replaced a heater  without replacing the whole evap  coil assy.??? fresh food section,  freezing up.....looks doable, just bend all of the fins and bend the tabs holding the heater to the defrost drain pan. Just looked on the web and this is one of the models in a class action lawsuit...............


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#2 BrntToast

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Posted 28 October 2010 - 05:39 PM

i would love to see a post to this class action as we dont have those in canada

and i have always managed to change just the heater on the samsungs when they send me a whole evaporator assembly, i just remove heater and change it

you wont weld in that evaporator assembly without melting the flimsy plastic liner

again please post link to the class action, i do samsung warranty and want to see this

 

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#3 BrntToast

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Posted 28 October 2010 - 05:48 PM

btw, what we are finding after being called out on these after other companies have failed is that they are not diagnosing properly

the samsung bottom mount has 2 evaporators in series, some techs are fooled cause they see a one evaporator frosted so they fix on it

however, the excessive frost on one evaporator can be caused by a defrost problem in the other compartment, the frosting in the other compartment causes pressure changes in the system allowing the second evaporator to frost as well

always check both evaporators, not just the one the customer complains about

 

The only stupid question is the one not asked

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#4 certified tech group 51

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Posted 28 October 2010 - 06:24 PM

from fixitnow home page......go to 'search this site' type in RS263BBWP.......... it will indicate ' did not match any documents'... go to web search.........  then it is the 5th heading down.............do not know of any other way to get there......  P.S. do you have a service manual for this unit. I have one the has  that model listed but the control panel on the door does not match and will not go into diagnostic.. found one in the Samurai's stash under RS26*** with the correct control panel but looks different in the interior parts......or is that the way it is???  P.S  the evap panel was a block of ice and frost............ thermistor was in the area of 13xxx ohm and the bi-metal had continuity........but the heater was an open circuit,,,,recheck about 6 times..........  saying to myself " may be the probes are not getting a good contact "  but  open  every time I checked....


#5 BrntToast

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Posted 28 October 2010 - 06:29 PM

sorry but what you posted last is of no use

i suggest you open both compartments and look for frosting in both

if you wish i can post a service manual, as withthing samsung the site sucks ass so it might take a while

 

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#6 BrntToast

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Posted 28 October 2010 - 06:36 PM

confirm model number

i have access to the samsung site and do not find a close model # either

 

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#7 certified tech group 51

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Posted 28 October 2010 - 07:36 PM

That is the model number the customer gave, we always ask for a model number when an appointment is made,     I could not find a manual before  I went out and when I got there I started to get the model and as I was looking for the label, the customer said It is on this side near the floor ...I found the real one ( ? )  on the divider wall and that is the correct model number...they bought from Best Buy, a big electronic store in the lower 48, now deceased............ Under the section "nomenclature"  RS26 30    (30 is the option for Best Buy ) plus it shows the label location as lower left, bottom, for the label location........  I'm not good on 'click and drag'  or 'cut and paste"      Also, this is a SxS refer........  If I have a normal frost pattern on the freezer evap. coils, I can surmise a  failed heater is correct in the fresh food side ??


#8 BrntToast

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Posted 28 October 2010 - 07:47 PM

lets start at the beginning

you said originally the fresh food compartment was frosting up

but the sxs samsungs dont have an evaporator there?

where is the frost?

we ahve to start back at the beginning now, cause i assumed when you said frosting fresh food it was dual evaporator, this unit is not

 

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#9 BrntToast

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Posted 28 October 2010 - 07:49 PM

btw could the model # end xac?  thats canadian   models ending xaa are american

cause best buy is a canadian electronics big box store

all sammy model end /xaa (american) or /xac (canadian)

 


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#10 BrntToast

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Posted 28 October 2010 - 08:02 PM

manual for rs* samsung sxs posting to my site, will post when done

 

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#11 certified tech group 51

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Posted 28 October 2010 - 08:12 PM

Unit is a  side by side ....the evaporator in the fresh food side, behind a panel 2/3 of the way down ............On the panel there is a fan with three wires ( red, blue and ? ) plus two wires that travel into the foam of the panel ( brown and a white wire )  .................  there is no accumulator on this evap. coil........... three sets of connectors.   rear of the unit to the evap. coil          1) red/ white = heater        2) red / black=bi-metal        3) yellow / yellow = thermistor.............


#12 BrntToast

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Posted 28 October 2010 - 08:32 PM

you say there is a evaporator in the fresh food section?

fresh food section? on a sxs samsung?

never seen it nor can i find a manual for one

i found the generical manual for your model and it does not show a fresh food evaporator, did you open a panel and see an evaporator?

sorry i ask agaion and again, but you have somethng i have never seen and samsung site does not say exists

here is a manual for a similar model http://cid-161d5dae0...s2inclusive.pdf

The only stupid question is the one not asked

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#13 BrntToast

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Posted 28 October 2010 - 08:42 PM

btw, i will appologise for my earlier posts in saying one evaporator can cause another to frost, i assumed this model was a bottom mount, only bottom mounts can cause frost where it doesnt belong

i deserve a spank

the sxs only has one evaporator, please disregard earlier posts and give me a smack for not looking up the model number first

MY BAD

i will do my homework from now on

please dont spank me again... well ok, maybe one more time  :P

 

The only stupid question is the one not asked

hope i've been helpfull, if you wish to buy Brnt beer kick here


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#14 certified tech group 51

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Posted 29 October 2010 - 05:42 AM

My desk is a stack of Samsung service manuals. They do not put a number of the service manual  on the front like Whirlpool.   All they list is the models of the units............SO,   I started to read / glance thru the stack..If you have  Samsung  # SAM0092  ( I know , this one did have a number )  Go to page  16, that is what the evap. cover looks like, lower left,    On page 17, that is what the coil assy looks like......lower left.........Page 24 this is a close resemblance of the control panel.    IN the service manual that lists this model ,  the control panel on the freezer door is not even close..............I did not want to go back to the customers home and take pictures, Real confidence builder to the customer......  Had I known no  service manual/ model exists, I would have taken pictures.......... The labels look factory installed....Also, I had the customer do the parts shopping at repairclinic , ( I was looking at their range )    Nothing found by model number there........ We did find a evap assy that is close P/N      DA96-00020Q


#15 Samurai Appliance Repair Man

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Posted 30 October 2010 - 11:58 AM

[user=32822]certified tech group 51[/user] wrote:

Has any replaced a heater  without replacing the whole evap  coil assy.???


At the last ASTI convention, the Samsung trainer told us that Samsung is now endorsing replacing just the heater. You still have to buy the whole evaporator assembly, but it's officially sanctioned to remove the new heater install it on the old evaporator. No sealed system work necessary.

#16 RegUS_PatOff

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Posted 30 October 2010 - 05:38 PM

soo.. what is the model number ?

and/or Display part number ?

and what about SAM0058 ? Dual Evap  RS2533SW

[user=1]Samurai Appliance Repair Man[/user] wrote:

[user=32822]certified tech group 51[/user] wrote:

Has any replaced a heater  without replacing the whole evap  coil assy.???

At the last ASTI convention, the Samsung trainer told us that Samsung is now endorsing replacing just the heater. You still have to buy the whole evaporator assembly, but it's officially sanctioned to remove the new heater install it on the old evaporator. No sealed system work necessary.

... It's not fastened by screws...

... rivets which you'll have to grind the head off.

... When you put it back together you could put more rivets in or sheet metal screws.

... pictures that show the separated defrost heater and evaporator...

... The old one was burned out at the joint.

Maytag or Samsung part number DA96-00021N @ RepairClinic $ 80
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#17 certified tech group 51

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Posted 31 October 2010 - 07:41 AM

Still model number RS 263BBWP.............I will have the customer order p/n DA96-0020Q  looks real close..........Your other pictures look like the same heater P/N DA96-0020Q...... This is the same story on the Samsung that I had,  model # RF267ABWP.. ( no such thing )  no service manual.......





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