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GE Profile Harmony WPGT9350C0PL stopped working

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GE profile Harmony washer WPGT9350C0PL stops working after doing the initial load sensing and tries to add water with in 5 seconds it shuts off giving an error "A problem has been detected with this unit".

Tried the diagnostic it says that the "The motor is not rotating properly. Check and replace if necessary". Does any one know what might be the problem? After reading numerous blogs and forums, most of them say it might be the Hall Sensor.

Any apppliance guru's have had the similar problem fixed. Please help me.

Thanks.

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Need appliance parts? Call 877-803-7957 now!

Special treat for you, service manual for this washer is linked in this topic from our old forum==> http://applianceguru.com/view_topic.php?id=19359&forum_id=2&msg=5

Good info in that topic that you can use on your washer. The hall effect sensor is a common troublemaker in this washer and is an inexpensive part. If diagnostic mode is inconclusive, go ahead and replace the hall effect sensor as that is the most likely problem==> http://www.repairclinic.com/PartDetail/Motor-Sensor/1268238

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how hard it is install the Hall sensor. Do I have to remove the washer drum and install it? RepairClinic.com shop is close by me, getting the part is not a problem. Let me know.

6501KW2002A.jpg

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My friend Shawn Ryan did a video of how to get into an older model. If might give you an idea:

Edited by applianceman18007260692

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GE Harmony is made by LG

Hall Sensor replacement instructions starting on PDF page 34 of above referenced service manual

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Thanks Samurai Appliance Repair Man, applianceman18007260692 and RegUS_PatOff for all your help.

I was able to remove the Hall Sensor and replace with the new Hall Sensor part # 6501KW2001A I got this from my old Hall Sensor that was attached to the Stator Assembly. Purchased the part in the store

00670784.jpg

Hall Sensor for GE Harmony WPGT9350C0PL

Initial removal of the big 20mm nut was little difficult after that it was easy to remove six 10-mm hex head screws that hold the stator assembly, the sensor was attached to the Stator. Removed the Hall Sensor took it to the store they gave me the exact part and I install the new Hall Sensor, I didn't have to buy the new Stator Assembly as mentioned in the post. So far the washer is working fine.

Thanks.

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