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Kolins

Fisher Paykel GWL11 won't spin

5 posts in this topic

OK, we took the diverter valve off. It is not blocked.

Our problem is:

machine will not spin - it keeps saying it is out of balance, even with nothing in the basket at all.

Diverter valve is not blocked.

All the springs are intact.

No fault code comes on when we run the diagnostic.

Any suggestions? I see that one suggestion is that the clutch might be blocked. How do we get to the clutch? Right now, our machine is on its side. Do we need to go down through the top to get there?

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Need appliance parts? Call 877-803-7957 now!

This model determines out-of-balance via a microswitch in the console triggered by a lever that protrudes down into the cabinet at the right rear corner. The tub bumps the lever if it oscillates excessively. The microswitch can fail/get stuck which will cause the control board to constantly register an out-of-balance load. Solution is replace the microswitch. Even if the diverter was clogged, it has nothing to do with an out-of-balance situation.

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New problem - we took the washer apart, and the plug came out of the display module. Now we don't see a place to plug it back into the display module. Is it possible the display module's plug got knocked inside the display module, and if so, how do we disassemble the display module to get the plug back in it?

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Also, what is the microswitch called on the parts list? I don't see it on the parts list that we have.

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One more - if that was the problem, why didn't it register on the diagnostic test? We came up with no faults. We can't run the diagnostic test again, since we can't figure out how to plug in the display module.

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