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Breezyr

Jennair icemaker not freezing water

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Hello,  I have a Jennair refrigerator, Model JCD2389DEQ,that the icemaker is not making ice. :(The mold is filling with water but it is not freezing down to form ice in the mold. The bottom of the mold feels cool to the touch but not freezing. The water is cold. Help

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Need appliance parts? Call 877-803-7957 now!

If the water is not freezing within two hours would suspect you would have a problem with your freezer not cold enough, what is the temperature in the freezer, it must be at least 14 degrees for the ice maker to work.

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