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ekrichardson

Kenmore Front Load Washer 110 464-62501 - Lights Flashing

13 posts in this topic

Over the past several months I have had the same problem once or twice. Then, over the past week, the issue is chronic, happening every few loads.

When I go in to the laundry room, expecting the cycle to be finished and ready for the dryer, I find the lights flashing (there is no display on this model, so no error code), just flashing lights and the door is locked. I found that I could power off, then power back on, then start a new cycle and the flashing lights were resolved. The cycle would finish and I carry on.

However, today when I tried to do that, my "fix" didn't work. At (what I assume to be) the completion of the rinse cycle, this error occurs. When I restart the cycle and the door unlocks, I can reach in to find the clothes pretty much soaked, the water has not drained. I did some google searches and it sounds like it may be the filter? I have someone coming Tuesday to repair it, but if I can (get my husband to!) repair it (clean the filter?) before then, it will save some much needed funds.

This washer is only 5 years old. Any help you can offer is much appreciated!

Liz

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Need appliance parts? Call 877-803-7957 now!

is that model an HE2, HE2 Plus, or an HE2t ?

which lights ?

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Sorry to take so long to reply! I just did another load to recreate the problem, and took a picture of it.

The lights that are ON:

Garment

Rinse

Clothes Clean

The lights that are FLASHING:

Delicate

Express Wash

Normal/Casual

Heavy Duty

Whitest Whites

Rinse & Spin

Drain & Spin

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Also, it is an HE2 (I believe). I cannot find the owners manual and I don't see any reference to any of these labels on the appliance itself.

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Thanks! That helps. But I have no idea how to check the drain hose and/or replace the pump. Sounds like I need to call someone in to look at that! Thanks for your help!

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The lights that are FLASHING:

Delicate

Express Wash

Normal/Casual

Heavy Duty

Whitest Whites

Rinse & Spin

Drain & Spin

all at the same time ?

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If you're game, this could be an easy fix. Before you fork out $ for a repair, try this..

1) Remove the 3 screws along the bottom panel, and pull the panel off.

2) Locate the pump, you will see the pump in the center, it's a white plastic thing with a couple hoses hooked to it.

3) Get some towels and/or a bucket you will lose all the water in the machine. If you're lucky a floor drain nearby is much help.

4) The pump has a center section that you can screw out, it's a big knob maybe 1 1/2 inch long, screw this out to allow the removal of any items that are blocking the pump.

5) reverse the process and test it out

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You, my friend, just made my day! My husband and I did as instructed, and the end result? Well, watch for yourself (and I thought I was losing my mind when my daughter's sock disappeared!): http://www.youtube.com/watch?v=m8q70gPUu6E

I will be running a load shortly to see if all systems are now clear.

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Nice work. I've pulled all kinds of junk out of them pumps. Usually the pumps survive just fine, if not they are easy to replace.

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