Jump to content



Learn appliance repair at the Samurai Tech Academy.  Learn more.  Earn more.


Parts Search
Site Search

FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource!

The world-famous Samurai Appliance Repair Forums


To get started, click here.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

Kenmore Front Load Washer 110 464-62501 - Lights Flashing


  • Please log in to reply
12 replies to this topic

#1 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 06 January 2011 - 04:37 PM

Over the past several months I have had the same problem once or twice. Then, over the past week, the issue is chronic, happening every few loads.

When I go in to the laundry room, expecting the cycle to be finished and ready for the dryer, I find the lights flashing (there is no display on this model, so no error code), just flashing lights and the door is locked. I found that I could power off, then power back on, then start a new cycle and the flashing lights were resolved. The cycle would finish and I carry on.

However, today when I tried to do that, my "fix" didn't work. At (what I assume to be) the completion of the rinse cycle, this error occurs. When I restart the cycle and the door unlocks, I can reach in to find the clothes pretty much soaked, the water has not drained. I did some google searches and it sounds like it may be the filter? I have someone coming Tuesday to repair it, but if I can (get my husband to!) repair it (clean the filter?) before then, it will save some much needed funds.

This washer is only 5 years old. Any help you can offer is much appreciated!

Liz

Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 06 January 2011 - 05:02 PM

is that model an HE2, HE2 Plus, or an HE2t ?

which lights ?
.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#3 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 11:24 AM

Sorry to take so long to reply! I just did another load to recreate the problem, and took a picture of it.

The lights that are ON:
Garment
Rinse
Clothes Clean

The lights that are FLASHING:
Delicate
Express Wash
Normal/Casual
Heavy Duty
Whitest Whites
Rinse & Spin
Drain & Spin

#4 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 11:25 AM

Also, it is an HE2 (I believe). I cannot find the owners manual and I don't see any reference to any of these labels on the appliance itself.

#5 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 11:48 AM

me again... it IS an HE2!

#6 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 07 January 2011 - 11:55 AM

Tech Sheet - 8540259.pdf
.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#7 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 12:16 PM

Thanks! That helps. But I have no idea how to check the drain hose and/or replace the pump. Sounds like I need to call someone in to look at that! Thanks for your help!

#8 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 07 January 2011 - 02:02 PM

The lights that are FLASHING:
Delicate
Express Wash
Normal/Casual
Heavy Duty
Whitest Whites
Rinse & Spin
Drain & Spin

all at the same time ?
.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#9 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 03:28 PM

yes, all at the same time.

#10 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 07 January 2011 - 03:44 PM

I took a short video on my phone and posted it on youtube. It's my first youtube post, so I hope this works:

#11 nickfixit

nickfixit

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 2,190 posts
  • Location: USA
  • Flavorite Brew:Glen Livit

Posted 07 January 2011 - 05:07 PM

If you're game, this could be an easy fix. Before you fork out $ for a repair, try this..

1) Remove the 3 screws along the bottom panel, and pull the panel off.

2) Locate the pump, you will see the pump in the center, it's a white plastic thing with a couple hoses hooked to it.

3) Get some towels and/or a bucket you will lose all the water in the machine. If you're lucky a floor drain nearby is much help.

4) The pump has a center section that you can screw out, it's a big knob maybe 1 1/2 inch long, screw this out to allow the removal of any items that are blocking the pump.

5) reverse the process and test it out
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#12 Liz in Fairfax

Liz in Fairfax

    Samanera

  • Grasshoppah
  • Pip
  • 10 posts

Posted 08 January 2011 - 09:27 AM

You, my friend, just made my day! My husband and I did as instructed, and the end result? Well, watch for yourself (and I thought I was losing my mind when my daughter's sock disappeared!):

I will be running a load shortly to see if all systems are now clear.

#13 nickfixit

nickfixit

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 2,190 posts
  • Location: USA
  • Flavorite Brew:Glen Livit

Posted 10 January 2011 - 07:40 AM

Nice work. I've pulled all kinds of junk out of them pumps. Usually the pumps survive just fine, if not they are easy to replace.
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."


The Appliance Guru | Master Samurai Tech

Real Time Analytics