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GE front load washer defective door latch assembly


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5 replies to this topic

#1 RedToryTy

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Posted 27 February 2011 - 08:18 PM

I've a GE frontloader with a door latch problem. When attempting to start ANY wash cycle, the door locks and unlocks repeatedly, then cancels the selected operation. I'm thinking something in the door lock assembly has gone bad; anybody out there experienced this problem?
Mr. Tyrus Lee Smith
Owner-Operator, Smith's Appliance Service
701 Baldwin Falls Road
Baldwin, Georgia 30511-2108
706-778-3411

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#2 Samurai Appliance Repair Man

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Posted 27 February 2011 - 11:48 PM

Here's sumpin weird: this looks like the exact same door latch used in the Whirlpool Duet HE3's. Looks like the only difference is that the Whirlpool part is less that half the price! Check it out:

GE door latch part: http://www.repaircli...er=WCVH6800J1MR

Whirlpool door latch part link: http://www.repaircli...ssembly/1094190

Check the latch assembly and see of the little nub shown in this post is broken off==> http://fixitnow.com/...t-start-or-run/

#3 RedToryTy

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Posted 28 February 2011 - 07:09 AM

Gracious sensei, how do I install this part?
Mr. Tyrus Lee Smith
Owner-Operator, Smith's Appliance Service
701 Baldwin Falls Road
Baldwin, Georgia 30511-2108
706-778-3411

#4 Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Posted 28 February 2011 - 07:22 PM

Easiest way is to undo the spring clamp around the boot, peel back the boot on the latch side and do it thata way.

#5 RedToryTy

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Posted 04 March 2011 - 08:57 AM

Sensei, I installed the new door latch assembly. I then initiated a "drain and spin" cycle; after pressing "start," the product spun to sense the load, unlocked, relocked to begin rinsing and then...nothing. The washer sat, counting down and performed no rinse action. The customer left a load of soaking (soured) clothes in the washer, but that wouldn't prevent rinsing, right?
I return to this squalid dojo later this afternoon where a prior and very dishonorable learner "labored" for a month in vain for this customer. Armed with a tech sheet from your most excellent dojo (many "domos"), I will check for previous error codes, and, depending on what I find, test the pressure switch and the pump.
What are your thoughts now? What, in your vast experience, sensei, is going on? Am I on the right track for what to check?
Mr. Tyrus Lee Smith
Owner-Operator, Smith's Appliance Service
701 Baldwin Falls Road
Baldwin, Georgia 30511-2108
706-778-3411

#6 Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Posted 05 March 2011 - 08:20 AM

Definitely go into diagnostic mode and step it through the paces to see what it will and won't do.

Does the drum pump out? If not, it'll never spin. This is usually caused by gookus caught in the pump impeller.




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