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Bosch Washer. Mold on door seal


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6 replies to this topic

#1 DrFrige

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Posted 09 March 2011 - 08:05 PM

Ahhhhh yes... Mold on a front loading washer... who ever would have thunked it? However, this one is a head scratcher. Customer has had this washer for 3 years and she is METICULOUS (I have seen her house) She states that the seal around the front has water in it. she always cleans it out at the end of the wash loads. cleans once a month with bleach and leaves the door open all the time. Yet that gasket is black and moldy ONLY on the bottom of it. She wants me to order her a new gasket and replace it but wants to know how to prevent it?

Edited by DrFrige, 09 March 2011 - 08:06 PM.


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#2 john63

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Posted 09 March 2011 - 08:19 PM

The *single* most relevant information is not mentioned...

What type of detergent is being used *AND* how much of it is she using?

If the customer is like most people---she is problably following the directions on the detergent bottle/box---which is *normally* the correct thing to do. In this case---High Efficiency (HE) detergent MUST be used only in the following amounts:

1) HE: (2) Tablespoons Per Washload

2) HE 2X: (1) Tablespoon

3) HE 3X: (1) Teaspoon


A TUB CLEAN (or Washer Clean) cycle should be done every (4) months using:

"Tide Washing Machine Cleaner"
To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#3 DrFrige

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Posted 10 March 2011 - 12:39 PM

The *single* most relevant information is not mentioned...

What type of detergent is being used *AND* how much of it is she using?

If the customer is like most people---she is problably following the directions on the detergent bottle/box---which is *normally* the correct thing to do. In this case---High Efficiency (HE) detergent MUST be used only in the following amounts:

1) HE: (2) Tablespoons Per Washload

2) HE 2X: (1) Tablespoon

3) HE 3X: (1) Teaspoon


A TUB CLEAN (or Washer Clean) cycle should be done every (4) months using:

"Tide Washing Machine Cleaner"


I will call her and find out. Thank you for your reply. I was unaware that using too much detergent can cause mold.

#4 john63

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Posted 11 March 2011 - 12:17 AM

Food for thought...(a rant----sort of)

Customer: "How does over-use of detergent (or the wrong type) cause black/moldy stains on my washer door gasket?"

Technician: "If suds occurs---this remains in the washer *after* the liquid wash water drains out. Creating soap
scum/curd residue. Bacteria **crave** this stuff & **grows/spreads**."

Cust: "Will my laundry get clean using the *correct* amount of "HE" detergent?"

Tech: "Yes, in fact--laundry is CLEANER. Especially whites."

Cust: "Why the heck is this a problem today? "My mother had a front loader when I was growing up---and we NEVER had
odors or moldy stains."

Tech: "Trisodium Phosphate was used in those days. TSP caused "SAPONIFICATION"---which is the chemist's way of
describing---converting of Fatty/Oily deposits into SOAP! Today---enzyme-detergent formulas are used.
Enzymes "break-down" fatty/oily deposts into smaller particles---which must be rinsed/drained with sufficient
water temperature(hot).
TSP also **softens** Hard Water.
TSP breaks down Soap Scum/Curd
TSP makes laundry **soft**----"Dreft" was one of the first to use a TSP formula.
TSP was banned from laundry detergent at or about 1992."

It's REAL nice of the Soap & Detergent Industry NOT to inform their consumers of all of this.
The Soap & Detergent Industry ***knows*** that when consumers encounter problems with...

Mold

Musty Odor

Dingy Whites

"Suds Error Messages"

Longer Than Time Displayed *Cycle Run Times*

Intermittent Water Leaks


...the consumer is NOT going to search the Bottle/Box of detergent for an 800 number to call them.

The consumer will contact the Appliance Manufacturer---and scream bloody-murder/threaten Class-Action
Lawsuits-----while the big soap executives literally laugh-all-the-way-to-the-bank.
To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#5 Samurai Appliance Repair Man

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Posted 11 March 2011 - 08:37 AM

A priceless rant, Brother John! :soapbox:

#6 kdog

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Posted 11 March 2011 - 12:50 PM

Well said indeed - can we get a "Hello Newman !"
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#7 Samurai Appliance Repair Man

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Posted 11 March 2011 - 12:58 PM

Well said indeed - can we get a "Hello Newman !"










Recent blog entries on this topic

Photo

Stinky, smelly washing machine? This is almost always a detergent problem!

By Samurai Appliance Repair Man in Samurai Appliance Repair Man's Blog, on 11 March 2011 - 08:38 AM

It's funny how people will plunk down big $$ for these high efficiency (HE) washing machines and then try to save pennies by using cheap detergent. I've written about the follies of the Great Unwashed here. ...

Read Full Entry →

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