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DrFrige

Bosch Washer. Mold on door seal

7 posts in this topic

Ahhhhh yes... Mold on a front loading washer... who ever would have thunked it? However, this one is a head scratcher. Customer has had this washer for 3 years and she is METICULOUS (I have seen her house) She states that the seal around the front has water in it. she always cleans it out at the end of the wash loads. cleans once a month with bleach and leaves the door open all the time. Yet that gasket is black and moldy ONLY on the bottom of it. She wants me to order her a new gasket and replace it but wants to know how to prevent it?

Edited by DrFrige

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The *single* most relevant information is not mentioned...

What type of detergent is being used *AND* how much of it is she using?

If the customer is like most people---she is problably following the directions on the detergent bottle/box---which is *normally* the correct thing to do. In this case---High Efficiency (HE) detergent MUST be used only in the following amounts:

1) HE: (2) Tablespoons Per Washload

2) HE 2X: (1) Tablespoon

3) HE 3X: (1) Teaspoon

A TUB CLEAN (or Washer Clean) cycle should be done every (4) months using:

"Tide Washing Machine Cleaner"

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The *single* most relevant information is not mentioned...

What type of detergent is being used *AND* how much of it is she using?

If the customer is like most people---she is problably following the directions on the detergent bottle/box---which is *normally* the correct thing to do. In this case---High Efficiency (HE) detergent MUST be used only in the following amounts:

1) HE: (2) Tablespoons Per Washload

2) HE 2X: (1) Tablespoon

3) HE 3X: (1) Teaspoon

A TUB CLEAN (or Washer Clean) cycle should be done every (4) months using:

"Tide Washing Machine Cleaner"

I will call her and find out. Thank you for your reply. I was unaware that using too much detergent can cause mold.

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Food for thought...(a rant----sort of)

Customer: "How does over-use of detergent (or the wrong type) cause black/moldy stains on my washer door gasket?"

Technician: "If suds occurs---this remains in the washer *after* the liquid wash water drains out. Creating soap

scum/curd residue. Bacteria **crave** this stuff & **grows/spreads**."

Cust: "Will my laundry get clean using the *correct* amount of "HE" detergent?"

Tech: "Yes, in fact--laundry is CLEANER. Especially whites."

Cust: "Why the heck is this a problem today? "My mother had a front loader when I was growing up---and we NEVER had

odors or moldy stains."

Tech: "Trisodium Phosphate was used in those days. TSP caused "SAPONIFICATION"---which is the chemist's way of

describing---converting of Fatty/Oily deposits into SOAP! Today---enzyme-detergent formulas are used.

Enzymes "break-down" fatty/oily deposts into smaller particles---which must be rinsed/drained with sufficient

water temperature(hot).

TSP also **softens** Hard Water.

TSP breaks down Soap Scum/Curd

TSP makes laundry **soft**----"Dreft" was one of the first to use a TSP formula.

TSP was banned from laundry detergent at or about 1992."

It's REAL nice of the Soap & Detergent Industry NOT to inform their consumers of all of this.

The Soap & Detergent Industry ***knows*** that when consumers encounter problems with...

Mold

Musty Odor

Dingy Whites

"Suds Error Messages"

Longer Than Time Displayed *Cycle Run Times*

Intermittent Water Leaks

...the consumer is NOT going to search the Bottle/Box of detergent for an 800 number to call them.

The consumer will contact the Appliance Manufacturer---and scream bloody-murder/threaten Class-Action

Lawsuits-----while the big soap executives literally laugh-all-the-way-to-the-bank.

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A priceless rant, Brother John! :soapbox:

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Well said indeed - can we get a "Hello Newman !"

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Well said indeed - can we get a "Hello Newman !"

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