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Samsung WF448AAP Error Message


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5 replies to this topic

#1 JeffM

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Posted 13 March 2011 - 07:29 PM

I did a search but could not find an answer. This washer is 2 months old and has not been used more than 15 times. Was doing some laundry today and a few minutes into the cycle, I got an screen message stating Error: Water Leakage Problem and says to call a service tech. Inspection of the machine shows no visible water anywhere under or behind the unit. Turned the unit back on and simply ran the Rinse & Spin setting to finish the load. I then started another load and basically got the same results with the error code coming up again.

Anything I can do try and correct this problem before going through the nightmare of having Samsung come out and service the unit? Pretty ridiculous that the unit is a few months old and already down with a problem.


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#2 john63

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Posted 13 March 2011 - 07:47 PM

When the error occurred---was the STEAM option selected/used?

If yes---Samsung has published a bulletin relating to a *leak* at the check valve on the STEAM GENERATOR.

This calls for a STEAM KIT ASSY p/n: DC97-09101J

Edited by john63, 13 March 2011 - 09:28 PM.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#3 DurhamAppliance

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Posted 13 March 2011 - 08:23 PM

Could be a leak, a faulty sensor or board. Because of how new the machine is, I think it would be best to call in the Samsung Tech. You need to go ahead and get the problem on record.

Durham Appliance Thrift & Repair, LLC

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#4 kdog

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Posted 13 March 2011 - 11:43 PM

Also, make sure that drain hose hasn't been stuffed too far into standpipe - if the hose is submerged in the water in the drain trap it can syphon out
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#5 DurhamAppliance

DurhamAppliance

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Posted 14 March 2011 - 07:25 AM

Also, make sure that drain hose hasn't been stuffed too far into standpipe - if the hose is submerged in the water in the drain trap it can syphon out

Great tip! Useful for all washers. We hate getting paid just for retracting a drain hose. :)

Durham Appliance Thrift & Repair, LLC

www.DurhamApplianceThrift.com


#6 JeffM

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Posted 14 March 2011 - 05:38 PM

Thanks for the great info. The wife ran another load today and it had no problem. I'll check the drain house and if the I get the error again, I'll give Samsung a call since it is still under warranty.




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