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94MKIV

Samsung WF448AAP Error Message

6 posts in this topic

I did a search but could not find an answer. This washer is 2 months old and has not been used more than 15 times. Was doing some laundry today and a few minutes into the cycle, I got an screen message stating Error: Water Leakage Problem and says to call a service tech. Inspection of the machine shows no visible water anywhere under or behind the unit. Turned the unit back on and simply ran the Rinse & Spin setting to finish the load. I then started another load and basically got the same results with the error code coming up again.

Anything I can do try and correct this problem before going through the nightmare of having Samsung come out and service the unit? Pretty ridiculous that the unit is a few months old and already down with a problem.

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Need appliance parts? Call 877-803-7957 now!

When the error occurred---was the STEAM option selected/used?

If yes---Samsung has published a bulletin relating to a *leak* at the check valve on the STEAM GENERATOR.

This calls for a STEAM KIT ASSY p/n: DC97-09101J

Edited by john63

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Could be a leak, a faulty sensor or board. Because of how new the machine is, I think it would be best to call in the Samsung Tech. You need to go ahead and get the problem on record.

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Also, make sure that drain hose hasn't been stuffed too far into standpipe - if the hose is submerged in the water in the drain trap it can syphon out

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Also, make sure that drain hose hasn't been stuffed too far into standpipe - if the hose is submerged in the water in the drain trap it can syphon out

Great tip! Useful for all washers. We hate getting paid just for retracting a drain hose. :)

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Thanks for the great info. The wife ran another load today and it had no problem. I'll check the drain house and if the I get the error again, I'll give Samsung a call since it is still under warranty.

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