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kenmore 417.42042100 puzzlement


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9 replies to this topic

#1 Haydad

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Posted 13 April 2011 - 04:58 PM

Found the washer full of suds, all towels were water logged and it would not go into spin cycle. Tried several times to get the spin cycle to engage and it would not. It would start to tumble to the right and then spin, slowly, several times more to the left than what it did tumbled to the right but never would go into high speed. Emptied all the wet towels, drained the hose, verified the pump was working, and nothing was clogging it. Replaced the door latch, based on several sites implying this could be the problem. Started the washer, empty and it worked, to include the spin cycle. Put all the waterlogged laundry back in, started it up and it would not go into the spin cycle. Tried it in all the other washing mode options, and no spin cycle. Emptied the washer and it went into the spin cycle. Loaded about half of the laundry back in and it went into the spin cycle. Washed the other half of the load and it went into the spin cycle. Just put a full load in and it has just gone into the spin cycle.

The only thing I can think of is that I had too many items in the machine and the weight was the problem. Could this have been the problem or do I have still have a issue that is causing an intermittent problem? Is there another area where I should be looking?

Thanks in advance.

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#2 Haydad

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Posted 13 April 2011 - 05:02 PM

Found the washer full of suds, all towels were water logged and it would not go into spin cycle. Tried several times to get the spin cycle to engage and it would not. It would start to tumble to the right and then spin, slowly, several times more to the left than when it tumbled to the right but never would go into high speed. Emptied all the wet towels, drained the hose, verified the pump was working, and nothing was clogging it. Replaced the door latch, based on several sites implying this could be the problem. Started the washer, empty and it worked, to include the spin cycle. Put all the waterlogged laundry back in, started it up and it would not go into the spin cycle. Tried it in all the other washing mode options, and no spin cycle. Emptied the washer and it went into the spin cycle. Loaded about half of the laundry back in and it went into the spin cycle. Washed the other half of the load and it went into the spin cycle. Just put a full load in and it has just gone into the spin cycle.

The only thing I can think of is that I had too many items in the machine and the weight was the problem. Could this have been the problem or do I have still have a issue that is causing an intermittent problem? Is there another area where I should be looking?

Thanks in advance.

#3 RegUS_PatOff

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Posted 13 April 2011 - 06:36 PM

1) ... washer full of suds,
2) all towels were water logged and it would not go into spin cycle.
3) empty and it worked, to include the spin cycle.
4) Put all the waterlogged laundry back in, started it up and it would not go into the spin cycle.
5) do I have still have a issue that is causing an intermittent problem? .

2) won't Spin until water is drained
3) won't Spin until water is drained
4) won't Spin until water is drained
5) too many suds and a Drain problem
Must use only HE detergent and LESS
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#4 nickfixit

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Posted 13 April 2011 - 08:30 PM

First check for a foriegn object stuck in the pump.
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#5 Haydad

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Posted 13 April 2011 - 08:52 PM

Thanks for the reply.

Water was drained, there was no water in the tub except what was being held in the laundry.

As I understand it the high spin cycle function is to spin out the excess water held in the clothes. Do I misunderstand the purpose of the fast spin cycle?

Double checked the soap and it is HE rated and the correct amount was used, which is the same amount and the same soap that has been used for a few years. If there shouldn't have been any suds in the tub, at that point, would that imply that there maybe another cycle that is not functioning properly?

Again, thanks for the reply.

#6 Haydad

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Posted 13 April 2011 - 08:56 PM

"First check for a foriegn object stuck in the pump." That was the first thing I checked and I'M 50 cents richer for the effort. The pump is working properly.


Thanks

#7 RegUS_PatOff

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Posted 13 April 2011 - 09:24 PM

... maybe another cycle that is not functioning properly?

maybe the Rinse Cycle
check for proper operation of both water Valves
Hot Wash
Warm Wash
Cold Wash
.

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#8 Haydad

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Posted 14 April 2011 - 08:40 AM

"check for proper operation of both water Valves". I'll do that. It was on Hot/Cold initially and I changed it to Cold/Cold for almost all of the trouble shooting. I have been doing everything on Cold/Cold, about 5 loads, so far all is well.

Could weight have been the issu Is it possible that there was too much in the washer, several towels, that there was too much weight. Does this machine sense weight?

Thanks


#9 Haydad

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Posted 18 April 2011 - 06:39 PM

Hot/cold setting - water comes out hot - this is the setting where the problem was encountered. Doing a load now. Load done - worked fine but the load was much smaller than the load when the system failed.

cold/Cold - comes out cold. This is what I have been using since the door switch was replaced.

Could it have been there were too many items, too much weight, in the unit when it failed?


Thanks again





#10 kdog

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Posted 18 April 2011 - 09:53 PM

"First check for a foriegn object stuck in the pump." That was the first thing I checked and I'M 50 cents richer for the effort. The pump is working properly.


The coins were likely the cause of the issue, water temperature would not effect it - you'll get poor results wahing with cold water
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