Whirlpool Gold Catalyst (SM 828 09 28)
Posted 24 October 2005 - 04:05 AM
Our Catalyst (SM 828 09 28) has a dead pump for the third time now. Every time it happens, the machine stops rinsing. We remove all clothes and try to rinse again but you can clearly hear that the machine tries to run the pump but it's stuck.
The last two times, there was a sock stuck in the pump. The AAA technician claims that we either overloaded the machine or that we should rather put the socks and other small items in a sack.
We are not overloading it anymore. This time, the machine was not even half full. We are only using the sack for larger loads. Yet it seems that another sock or something found it's way over the top and down into the pump. I don't understand why there isn't a filter, at least a net or something like that that would prevent any large items from getting sucked into the pump.
I am tired of paying for the technician and a new pump every time. So the questions is, where can I get the right pump to repair it myself and is there anything one can do to prevent this from happening again?
Thanks in advance,
Posted 24 October 2005 - 07:07 AM
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